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Bacardi Corporation Customer Service

Bacardi USA Inc.

Carretera 165, 2.6 km
Puerto Rico
United States - 00962

Customer Support Phone Numbers

+1 787 788 1500(United States)
2 0
2 0
+49 403 3950(Germany)
1 0
+31 182 569 999(Netherlands)
1 0
+1 787 788 4700(United States)
1 0
United Kingdom
The Steward Building, 12 Steward Street, London, E1 6FQ, United Kingdom

Handelskai 94-96, 1200 Wien, Austria

Medialaan 50, 1800 Vilvoorde, Belgium
19 avenue Michelet, 93400 Saint-Ouen

Hindenburgstrasse 49, D-22297 Hamburg 

Groningenweg 8A, 2803 PV GOUDA, Netherlands

Dufourstraße 147, 8008 Zürich, Switzerland

Bacardi Corporation Complaints & Reviews

Bacardi Corporation / bacardi rum bottle glass

Julie Calley on Nov 22, 2018

Hello. We are writing to let you know we bought a bottle of your wonderful rum to celebrate Thanksgiving. When my husband went to open it, the entire top of the bottle broke filling the bottle with glass particles and we had to throw iut the entire bottle that cost 25 dollars. I am not a...

Bacardi Corporation / lemon bacardi

Mairi Douglas Hawker on Oct 22, 2018

over the last few months i have been getting bottles of limon bacardi that taste funny and have had to pour them down the sink. It tastes and smells bad and actually got one liquor store to exchange the bottle i had bought. I am not going to be buying it any more as it is a waste of money...

Bacardi Corporation / Bacardi limon

vijay das pulicot on Mar 24, 2017

i purchased this bottle and found this fungus like things inside.this is a sealed bottle. i dont know weather they will replace this bottle or not. but this is the quality of stuff. also this is my first experiance . bacardi was my fav i doubt. i am also moving some legal...

Bacardi Corporation / retro payments u.k. contract

robby scott on Mar 9, 2017

We have been a loyal customer of Bacardi for many years and never had a problem. We sell all the Bacardi products and all the range from the enlarged group. Never have I had to complain. We have invoiced for point of sale activity and retro payments. This had been in process now for over 6...

Bacardi Corporation / 26ozer of Bacardi white rum

Richard Well43s on Dec 12, 2016

When i opened the bottle it tasted of water and No flavor or smell of alcohol at all. i am not happy with Bacardi right now and then took it back to liqour store and they told me to contact Bacardi so i did. Would like to compensated for this.I am a very loyal consumer Bacardi white rum. I was upset and throw the bottle away. My name is richard wells

Bacardi $45 Holiday Rebate / No Rebate Sent


I thought that perhaps you might have some insight on what to do about a rebate that we never received from Bacardi from last Decembers' $45 Holiday Rebate Offer. Starting in March we contacted Bacardi about not receiving the rebate. We were repeatedly told that there was great demand...

Bacardi Corporation / Theft

On a recent trip through American Airlines, they robbed a bottle of Bacardi Reserve Limited edition and a large bottle of Carolina Herrrera perfume. How are the employees being supervised??