Bacardi
reviews and complaints

This is the second bottle of Bacardi I have bought in the last two weeks! The taste is completely different from the original and seems like a cheap equivalent: I did not get any feedback from my previous request. I have be3n drinking Bacardi for over 40 years. Surely as a long term customer I deserve some sort of contact from you.

Catherine. [protected]@gmail.com

Hello I purchased a litre bottle in Fuerteventura duty free on 26.02.2024.

L23347ZP736 B3 0754. Bar Code

[protected]. The product inside this bottle definately does not taste or smell of Bacardi a drink I've drank regularly for over 40 years. If this is a new "recipe" I'm going to have to change my tipple as this is totally undrinkable.

My sister in law passed through the same airport the other day where there was NO bottles of Bacardi carte Blanca on sale anyway in the airport...so what's happened to my Bacardi ?

I’ve been buying Bacardi superior at Sam’s Club for at least 10 years or so rarely do I get one that tastes different around January 10 I bought a case of it and opened up the bottle. It had such a different taste, and I’ve ever had before. It was almost like rubbing alcohol, nothing smooth about it at all. Very disappointed especially because I bought a case of it at Sam’s.

My wife and I have been drinking bacardi for over 30 years together. Over the past few months something in the taste has changed. It has a sweetness to it and it taste terrible. We have gone to different liquor stores and it was a hit or miss on which one we would get. I called bacardi, and they came about a month ago to send out 4 bottles and have them tested. I think they know something is different but they are denying it. I have yet to hear back from them. It's disgusting tasting and very disappointing.

Great Day! I am an avid drinker of Bacardi flavored rums. It use to be Limon, but now I drink pineapple flavored. My issue is for the last 5-6 gallon bottles I have purchased (different locations), the white plastic pour piece is not on the bottles. Therefore, the rum comes out faster, drips down the side of the bottle, and will turn the inside of the lid and the rim of the bottle black! Have you discontinued the pour piece? Please help. Jameen - jameen.[protected]@situational.com

Thanks!

I purchased a 1.75 liter bottle of this product on 11/20/2023 at Lee's Discount Liquor as I usually do and it tasted awful. It wasn't the same taste I have been used to for the last 25 years. It tasted like a really cheap white rum. I purchased another 1.75 liter bottle from Target on 11/21/2023 with the same result. It is undrinkable to the standards of the Bacardi I normally drink. Has the recipe changed? Is this an anomaly? There's a reason I spend $22 on a bottle as opposed to $12.

I bought a half gallon of bacardi light and had two drinks, that night I had gotten violently sink. The next day I tasted the rum strait form the bottle and it had a strange taste to it and again made my stomach upset. I have been drinking your rum for many years, and could be one of your best customers. I have the serial numbers from the bottle so you can look into this problem, you have my e-mail address.

I've been buying Bacardi for many years and I live in the Beloit/Janesville area and buy from Woodman's usually. Since the beginning of summer this year May or June the plastic pouring insert has been missing. If you're going to cut corners and not include them, then the price should be lowered. I have waisted at least a whole bottle going to pour into a glass and have it shoot out everywhere, being used to it being there 😡. Please fix this problem or start selling them next to the product!

Bacardi BLACK 1.75 LTR, I received (5) bottles on FATHERS DAY 6/18/23 they where missing its plastic pouring cap. Not sure if you’ve discontinued this part, but I end up getting more in his glass and on my hands . I plan to get (5) more on my birthday 8/20/23 please let me know if you plan to go back to the original cap. Reading,PA 19607 STATE WINE & SPIRITS STORE(L23038J2001300)

We are both Bacardi consumers, the last 3 bottles that we have purchased at Woodmans liquor store in Janesville, Wisconsin have been missing its plastic pouring mechanism. Not sure if you’ve discontinued this part, but my husband ends up getting more in his glass and that could lead to problems, if you get my drift. Thank you, Barb Slatter

PS I believe these last 3 bottles were purchased June and July, love your product, don’t love the results from to much of a pour🙃

I have been drinking Bacardi Limon for years, also a bartendar for years, recently I have had bad tasting Limon. I go and usually but 4 to 5 bottles at a time. Most are fine. I have had to return 5 bottles, very disappointed, and have had to ask the establishment to pour me a different drink, they had to open 3 different bottles. What is going on? I really like Bacardi Limon. I am disappointed that I have had that many bad bottles.

I never know when the bottle of Bacardi Rum will have the pour spout insert at the opening of their bottle! One time it is there ... and the next time I purchase the same product and it is not! I have been so surprised and ended up pouring too much rum in our drinks! Wondering about the inconsistency with this... and, now, wondering about the inconsistency of our rum. Thank you.

We have been buying Bacardi Limon since 1997. We have have had at least 6 bottles taste and smell like syrup and are not drinkable. When we have called the liquor store they cannot do a refund for an opened bottle. This has been disappointing since we drink this at least 3-4 times per week. I have never had any other problems with any other liquor. Why does this happen?

I have always put my liquor in the freezer and to my great surprise this morning the Rum was frozen. I have never witnessed this in over 40 years. Unfortunately I am very concerned to consume anymore of this bottle as I don't feel comfortable drinking it as I have never seen or heard of liquor freezing.

I purchased this bottle September 24,2022 at the liquor store in Pentanguishe Ontario around 330 pm.

Hello,
I've been drinking Bacardi Limon for years and recently I've had about 5 or 6 bottles that are bad 👎.
The smell and taste is like old syrup.
What is the cost what do you do as a consumer?
I am really disappointed by this this has been my go to drink and to know not being able to rely on this is disheartening.
I just can't believe I have to find another drink after all these years

I love Bacardi Limon. It has always been my go to drink. I have recently purchased a bottle and it's terrible. I have NEVER had a bad one before. I'm wondering if it's old or just a bad batch? People didn't believe me and gave me a blind taste test. I picked out the "bad" one right away.
I'm sending you the picture and bar code so no one else gets stuck with this batch. I have to dump it.

FYI - on the picture I put an X over the "bat picture" so I don't give this drink to anyone by mistake.

I just thought you should know about it.

We had a broken spiced rum bottle. You were nice enough to have that broken bottle picked up and your Company was nice enough to replace it. But unfortunately they sent us lemon Bacardi flavored. We do not like lemon we only drink the spice rum. Was very upset that we did not get the exact same thing that we normally purchase. Do not know what to do with this unopened bottle.
Mary Lou Yacobellis [protected]
111 Sintabouge Cir.
Daphne, Al 36526

I sent in rebates for purchases of the required products for two $40.00 rebates the maximum allowed. On January 28, 1021 I received one check for $40.00. I am due $40.00 for the other set of receipts and rebate form. What happened? Do you need a copy of my rebates and receipts?

Leonard Weander, 1010 Colony Lane, Lincoln, NE [protected]
email [protected]@aol.com

I've always been a fan of the blunerry breezer until I bought my last 6 pack and was disappointed that your brand and employees have failed to do their qualiy control and packaging. Out of the 6 pack not only 1 but 2 of the bottles were missing the main Breezer label, wich advises your customers of the alcohol content. Furthermore both the bottles that had no label on them were flat. Had no gass as if they had been tampered with. Hopefully you will be able to rectify this error on your side and you won't lose a customer.

Dear whoever it may concern,
I must be honest. Bacardi tastes like petrol. So disappointed. I mixed it well with berries but it still tasted like [censored].
I was having a lovely night until I rated your awful drink. It sent me the wrong way. I want a full refund. So thick. Not on.

Le grà,
Katie T