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AXS

AXS review: Tickets

L
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3:17 pm EDT
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I ordered tickets to game 7 for the Golden Knights vs Edmonton Oilers and was never played because Golden Knights won the series in 6 games. I am being told it could take up to 30 business days to refund my money. Why is it they can withdraw money from my account in 30 seconds but need well over 30 days to refund is it so they can collect interest?

Desired outcome: I want my refund promptly. Or include the interest as part of my refund they are making on my money by holding it for 30 business days.

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    Click up if you have successfully reached AXS by calling +1 (213) 519-9400 phone number 22 22 users reported that they have successfully reached AXS by calling +1 (213) 519-9400 phone number Click down if you have unsuccessfully reached AXS by calling +1 (213) 519-9400 phone number 46 46 users reported that they have UNsuccessfully reached AXS by calling +1 (213) 519-9400 phone number
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    425 W 11th St #100, Los Angeles, California, 90015-3467, United States
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    Oct 31, 2025
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AXS Category
AXS is ranked 2 among 48 companies in the Entertainment category