AXS review: AXS is an experience in frustration and disappointment

TL/DR purchase kept erroring out, customer service not responsive, wasted 3 hours and no ticket

As a first-time user, I tried to buy a ticket through AXS. I created an account and entered all my info (including email). I entered credit card info and clicked "purchase', but I got an error message. I chatted with AXS online, and they told me it was a credit card issue. I tried another card, same result. I called my bank, they said that they never received a payment request from AXS. I called AXS customer service, they said that there is a problem with my AXS account, and that it would take 3-5 business days to get a response from their team. They suggested I use another email address. I created another AXS account using another email address and tried to purchase a ticket again. And again I got an error message. I called AXS customer service again, and was told that they can do nothing for me. They could not sell me a ticket. They said it will take 3-5 business days to resolve. I informed them that the ticket is for this Sunday (today is Thursday). They suggested I buy one at the gate (no tickets are sold at the gate, online only!). I'm very frustrated with this experience. I just spent 3 hours trying to get ONE ticket to this event, missing work and getting aggravated, and still no ticket at the end of it. AXS is really dropping the ball when they treat their clients like they just did for me. it was both frustrating and disappointing. The worst part is that I have no other recourse.