My car was stolen on May 2/23 and it was brought to a police impound lot. I contacted the Insurance company etc and my car accumulated daily charges while the insurance company was investigating.
However, on June 2/23 Axis Auto Finance repossessed my vehicles saying, I was in arrears and my car was in the process of been repossessed. I was not contacted from Axis Auto Finance about this matter. At this time, I still believed Definity Insurance was investigating the theft of my car.
I contacted Axis Auto Finance and Definity Insurance regarding this matter. Definity Insurance agreed to pay $1400.00 for daily charges in the impound lot. However, Axis Auto Finance is providing me with conflicting quotes. Axis says I owe $3008.90. I received an email from Melissa Wrixon on June 12/23 and she quoted me $1530.10.
Axis states I owe $30-$60 per day for storage fees but will not give me an exact amount.
I feel this whole issue from my car been stolen and repossessed and Definity Insurance and Axis Auto Finance acting in bad faith has been very disheartening and abuse of my consumer rights.