Axa Equitable Life Insurance Company Customer Service


AXA Equitable Life Insurance Company LLC

1290 Avenue of the Americas
New York
New York
United States - 10104

Customer Support Phone Numbers

137 292(Australia) 0 0
+1 877 222 2144(United States) 1 0
+1 416 250 1992(USA and Canada) 0 0
+44 207 920 5900(United Kingdom) 1 0
+353 18 726 444(Ireland) 0 0
+32 26 796 350(Belgium) 1 0
+45 33 126 262(Denmark) 0 0
+33 140 506 070(France) 0 0
+49 221 148 101(Germany) 1 0
+39 265 5381(Italy) 0 0
+31 765 148 558(Netherlands) 0 0
+47 37 165 111(Norway) 0 0
+351 213 102 400(Portugal) 0 0
+34 915 388 200(Spain) 0 0
+46 84 027 560(Sweden) 0 0
+41 522 189 595(Switzerland) 0 0
+90 212 334 2424(Turkey) 0 0
+86 106 655 5983(China) 1 0
+852 21 549 000(Hong Kong) 0 0
+91 804 183 0000(India) 1 0
+62 213 005 8800(Indonesia) 0 0
+81 354 473 100(Japan) 0 0
+60 321 708 282(Malaysia) 0 0
+63 28 850 101(Philippines) 1 0
+966 14 776 706(Saudi Arabia) 0 0
+65 62 362 288(Singapore) 0 0
+27 113 806 800(South Africa) 1 0
+82 318 002 8000(South Korea) 1 0
+886 287 583 888(Taiwan) 0 0
+66 21 188 111(Thailand) 0 0
+971 44 476 260(UAE) 0 0
5700, Yonge Street Suite 1400 North York, Ontario M2M 4K2

United Kingdom
5 Old Broad Street London EC2N 1AD

Wolfe Tone House Wolfe Tone Street Dublin 1

Boulevard Du Souverain, 36 1170 Bruxelles

Ahlefeldtsgade 16 1359 København K

313 Terrasses De L'arche 92727 Nanterre Cedex

Colonia-Allee 10-20 51067 Köln

Corso Como 17, 20154 Milan

Postbus 3269 4800 Dg Breda

Harald Woxmyhr Consult As Hovedgata 26 4900 Tvedestrand

Largo Jean Monnet, Nº 1-2 1269-069 Lisbon

Calle Emilio Vargas, 6 – 28043, Madrid

Biblioteksgatan 11 10395 Stockholm

General Guisan-Strasse 40 PO Box 357 8401 Winterthur

Meclis-I Mebusan Cad. № 15 34433 Salipazari Istanbul

F907, Winland Int. Finance Ctr № 7, Financial St. Xicheng Distr. Beijing 100140 China

Hong Kong
29/F, Dorset House, Taikoo Place, 979 Kings Road Quarry Bay, Hong Kong

1st And 2Nd Floor, Mfar Manyata Tech Park, Phase Iv, Rachenahalli Village, Nagawara, Bangalore – 560045

Axa Tower 17th Floor Jl. Prof. Dr. Satrio Kav. 18, Kuningan City Jakarta 12940

NBF Platinum Tower 14F 1-17-3 Shirokane Minato-Ku Tokyo 108-0072

Ground Floor, Wisma Goldhill 67 Jalan Raja Chulan 50200 Kuala Lumpur

34/F Gt Tower, 6813 Ayala Avenue Corner H.V. Dela Costa Street Makati City

Saudi Arabia
Kanoo Tower, King Abdul Aziz Road 2Nd Floor, P. O. Box: 753, Riyadh

1 George St №14-02/03 Singapore 049145

South Africa
6 North Rd, Dunkeld West, Johannesburg, 2196

South Korea
395-70, Shindaebang-Dong, Dongjak-Gu, Seoul, 156-714

81F-1, Taipei 101 Tower 7 Xin Yi Road, Sec. 5 Taipei 110

23Rd Floor, Lumpini Tower 1168/67 Rama 4 Road Sathorn, Bangkok 10120

Floor 39, Churchill Executive Tower, P.o Box 32505 Dubai Uae, Dubai

Axa Equitable Life Insurance Company Complaints & Reviews

Axa Equitable Life Insurance Company / life insurance

Oct 15, 2019

Well my dad has been paying my life insurance for me since I was a kid so I had a policy with axa. Then my parents both had separate policies with axa. This is were it gets tricky, everything went smooth when my mom passed death policy was paid nothing wrong. But when my dad passed oh...

Axa Equitable Life Insurance Company / quality of equitable life insurance

Aug 16, 2019

This company has gone from adequate to totally inept and even negligent. they cancelled my health policy which i'd had for 41 years because they said I left out a $30 payment. I sent in the $30 payment and today they told me they did not apply the $30 payment because my policy had been...

Axa Equitable Life Insurance Company / poor customer services from daniel megnin

Jul 10, 2019

To whom it may concern, As a long time AXA customer, with a small retirement account, I have serious concerns regarding the customer service ethos of your organization after my interactions with your representative, Daniel Megnin. Recently, I reached out to your organization seeking guidance and...

Axa Equitable Life Insurance Company / Variable annuity

Aug 23, 2018

Customer service is terrible, hard to get and no precise answers, same goes for advisers who ignore u once I are a customer. Have account for 9 years and wanted to delete a rider only to bevyold it deletes all riders even though separate fee for each. Contract for accumulator is 90...

Axa Equitable Life Insurance Company / help line

Aug 07, 2018

Sir I asked the help line About a hardship clause in there policy Easier to get blood for a stone Polite answer Due to security reasons we cannot answer your question How seriously sad After I read the product disclosure statement it was written there the answer But really how hard...

Axa Equitable Life Insurance Company / life insurance/online verification/customer service

Apr 24, 2018

Dates of incidents: april 23 and april 24, 2018. I went online to pay my premium and to take out a order to take out the loan there was an additional verification process to go through (which was new). They took me through a number of questions and I was to pick from the answer...

Axa Equitable Life Insurance Company / retirement

Apr 04, 2018

The worst company I have dealt with in years... They invested all my retirement into an ira which was fine until I learned it is a annuity!!! I do not have access to my money for 10 years... I can take 10% out a year. This investment was sold to me as an ira not an annuity. I have been...

Axa Equitable Life Insurance Company / life insurance rip-off


I currently own a life insurance policy purchased from mutual of new york from their representative marcellus woods. My wife and myself have paying on this policy for twenty (20) years without missing a payment. When reviewing the policy approximately 1 year ago we noticed a phrase (final...

AXA Advisors / unethical practices


My husband worked for Axa for 77 weeks. He graduated from CSU, enlisted in the army as an airborne infantry soldier, went to Iraq, fought for our freedom, got cancer during combat, finished his tour and came back to more hell on earth in the form of 18 months of cancer treatment. After hi...

AXA Advisors / beware of this company.


Don’t do business with the AXA Advisor fiends. What’s going on at AXA Advisors today? • Numerous client complaints from unsuitable investment recommendations and poor customer service. • Reports of dishonest activities, taking advantage of customers, driven by greed...

AXA Advisors / fruad


Eli Weiss of AXA Advisors, Elisha Weiss of AXA Advisors ruined our families future, he is a liar and a thief. Anyone contacted by him do not buy the bs. Anyone suing him please have attorney contact me, I will help your case very much. email monTVille2 at yahoo

AXA Advisors / recruiting tactics


I have been in the financial services industry for six years and have been constantly harrassed by recruiters and hiring managers for this company. My resume includes only large sell side banks, which I am sure is appealing to them, but I imagine this is the company's tactic to everybody...

AXA Insurance / rip off


I cancelled my car insurance in December 2010 as I was leaving France for several months and decided to sell my car. I told the AXA agent Eric Auvray that I was leaving France and selling the car prior to my departure. The car was sold in November and I emailed him to cancel the insurance on...

AXA Insurance Canada / errors and contact


Last year AXA sent a risk assessment officer to my home to suggest risk mitigation measures. The result was instead a re-evaluation of my home to a price 120% higher than what I paid for it 6 months earlier. Not only was the purpose of the visit miscommunicated, but the result was a...

AXA Financial / lack of ethics


I am so disgusted with AXA financial. I invested a number of years ago and now can't get my agent to return a call to deal with my account and when I call to arrange to move funds to another company I am told that I have to pay several hundred dollars in fees to release my funds. It get...

AXA Insurance / sick and fed up


Son left tap on in bathroom sink when water had been turned of by local water company went out for the day came home to water pouring though ceiling and down walls paper hanging off no lights working carpet soaking went upstairs lamitate flooring lifted vinal floor in bathroom ruined have...

AXA Equitable / awful company


In the year of 2006, I realized that I was fast approaching retirement age. After inquiring of family and friends, I sought out AXA Equitable as I was told that Ms. Sheila was an exceptional financial planner. I spoke with Sheila several times over the phone as she was located in...

AXA Advisors / misrepresentation/altering documents


My wife was pressured into purchasing a "Variable Interest Annuity" by a registered and licensed sales agent for AXA/MONY. Part of the sales pitch was that the funds were the result of a divorce settlement and were a "Qualified Domestic Relations Order" (QDRO). This would allow a portion...

AXA Travel-Insurance / refusal to pay


I'm a doctor who makes housecalls fulltime in Los Angeles. AXA has called me to see its clients since the 1980s (when it was GESA). I've made over 500 visits. I'm a unique individual, having made over 15, 000 housecalls. All travel insurers and many hotels call on me. When I make a...

Axa Travel Insurance / bad experience

My advice is to never purchase an AXA travel insurance policy from AXA or Essential Travel, not now or in the future. Their policy was not worth the paper it was printed on. If it had not been for his friends and the fact he was still able to use his mobile phone, he would have been entirely on his own.