I too started avon thinking that I could make money. What a mistake!! I would not wish this nightmare I have had with them on my worst enemy.
I had my account frozen for returns after pieces came up missing (Shortgages) even though I had returned the items they told me unless I could prove it I had to pay for them.
So on my last returned box of $162.84 worth of merchandise, I placed sticky notes with the item description, rma #, and price on each one, took individual pictures, took group pictures of the items in the avon box then sealed it shut with tons of tape and all paperwork inside. Well when avon received it, they now claim that $110.49 worth of the merchandise was not in there. I promptly filed a ups claim, called the customer service phone number (Like india can help do anything for us) and called my district sales manager twice that day to let her know what's going on. Well it is currently 2 days later, no return call at all from my dsm, avon now shows those items as outstanding and india customer service told me there is nothing more I can do for over 6 weeks as I am not approved for instant credit. My bill is current, I am currently an e-rep and after reading thing, have decided that I can no longer afford this avon "business". The company has routinely shown "shortages" on my returns even though all the items were sent back. They treat me like I lie for a living and when I tell them I have pictures of the items they get panic stricken on the phone and customer service told me they were there but I would have to wait 6 weeks for them to "process through"!! Yea just one more joke. My next call is going to the attorney general of texas because these kind of fraudulent business practices need to be put to an end somehow someway!!
If you have had similar problems, contact the attorney general of your state and file a complaint. Since it most of the products cross state lines, we can complain to the attorney general of the united states as well.
I have tried to call hq in new york but can't seem to get past the automated system there. But I won't stop trying,
A soon to be ex-rep,
I was a avon representative for 5 years as well as a customer.
I recently placed an order on their avon.com website for a pair
Of tennis shoes. I ordered exactly according to their fitting specifications
Regarding half sizes which is what I wear and the shoes didn't fit. I dreaded
That because I knew I had to send them back. They have no good way of
Doing that, they don't send you a return shipping label like some online
Stores do. They also sent me a new book with an item that I just ordered
Cheaper and then wouldn't honor the cheaper price for me. They would
Rather make the customer mad over $5.
I have been buying avon products for over 25 years. I recently tried the elixir and the anti ageing moisturizer. I purchased the elixir for 3 months and one bottle of moisturizer. I spent 186.00 on this. (One bottle of elixir was on sale for 10.00 less) I figured I would use the elixir for 3 months and that should give me enough time to see what it would do. Well it didnt do anything they said it would. I called my rep (And she is a great person) and told her I wanted my money back. I had one jar of elixir and jar of moisturizer. I didnt keep the other two empties but she knows I purchased them. She called the higher ups and they refused to give me the money, except for one on sale jar of elixir for 44.00 which my avon lady gave me so I wouldnt have to wait for it. She said she had to argue to get that and I believe her. I am mad, that is not what the guarantee says and thats a lot of money for garbage that doesnt work. I dont know what else to do. I have tried to contact avon, sent many emails and have never received a response. I would like to know who else to contact and how to make sure that avon has to do something. My rep is not responsible for this, I have dealt with her for a long time and she cant do anything else. I want to do something to stop them from being able to get away with this and I dont know how. Please if anyone has a suggestion or other contact info I would appreciate hearing from you. There has to be a way to get something accomplished. I would like to know if there are other places I can report their fradulent behavior. Thank you for any help you can give me.
Avon misleads its representatives into thinking that they can earn money selling avon products. This is a big...
I am writing this about my friend who is an avon consultant. She is the one who signed up with the company, but she lets me use her discount. She has previously sold avon (Me too) , but she decided to sign up again for the discount on products. When she first told me she was going to sign up she mentioned from the previous time she was a consultant that she owed them money. They tried calling her for a few weeks, she never paid and they just quit calling. So we talked about and both agreed that if it was still on file that she owed money they would mention that as they were putting her in the system, right? Wrong.
Instead, she ordered her first campaign and everything went smoothly. Second campaign I found about $200 worth of stuff I wanted just for myself (Not including what she ordered for herself, and other customers). She didn't have all the money right away, so I let her use my credit card to pay off her consultant balance so the products would ship (Since I owed her money for my products anyways). There was a first payment of $75. We check for a tracking link a couple days later, and it hasn't shipped.
According to customer service there was $7 that still needed to be paid before everything was shipped. So I let her use my card again to pay the $7. Couple days later still no tracking link, nor has it shipped. She calls the district manager, denise ley, several times, and emails her several times without a response. Finally a week or 2 goes by and she gets ahold of denise who says that avon is keeping the money we paid ($82) and we weren't getting our products because of the money my friends owes from when she was a consultant previously. Yes, my friend was wrong in not paying them off years before from when she was a consultant, but they have not even offered us to pay the $40 she owed previously to get our stuff. End of story, no option to get our stuff. They are keeping the $82, and we aren't getting anything.
Well I have several times utilized the dispute a credit card charge before and everything always ends up working out... So that is our next option. She is going to try calling them (Corporate, since denise won't help us at all) again tomorrow, and if no answer by wednesday I said i'm disputing the charge and lets see what avon has to say to my credit card company. I have this feeling that what they are doing is illegal. It would be *reasonable* to say that if she paid the $40 she owed from being a consultant years ago that we would get our things, we/she would. We have absolutely no problem paying the $40 previously owed to be able to get our stuff. But I think it's common sense they can't just say they are keeping all $82 and we're getting nothing, with no option to pay the $40 owed??? I have this feeling I will be calling my credit card company in a few days. I'll post an update and let you know what happens.
I have been purchasing avon products from someone who is not refunding the money back to me for an anew...
I sighned up to be a sales rep for avon about 2 years ago... My son feel seriously ill and was hospitalised...
I signed on to become a representative for avon. It was only $10.00 and seemed like a great deal because you...
To whom it may concern, I went to gerdt furniture with my daughter to look at new sofa sets with the intention of buying one for my family room. I was in the store for at least 40 minutes. Not one time did anyone welcome us or ask us if they could be of assistance to us. Upon leaving the store three of the women that work there were sitting up front just laughing away until we got closer to them then all three looked down from us, no have a good evening or was there anything you were interested in? I know I was not dressed up or look like I could afford to shop there but there is an old saying about not judging a book by its cover. Not everyone dresses up before shopping and these ladies need to think about this. The treatment I and my daughter received from them cost the store a sale.
I am writing this letter in response to avon's irresponsible mismanagement of my account. I joined avon in...