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Aviva

Aviva review: Fraud and cheating! 18

J
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I tooke a policy of aviva life insurance and the policy number is wlg1596642 in quarterly mode before three month approx. yet I have not received my original policy bond and first premium receipt. now my premium due date is coming on 26-sep-2007 as regarding aviva. when I have aware and inform to aviva b. m. about this matter, then aviva is sending me due date of premium but not policy. why shall I pay this. and why I am accept aviva life insurance`s terms and conditions while I am not read document carefully. I am not satisfy with the service of aviva life insurance. that is very poor. who will responsible for any happening done with me during this period. why is aviva not handle this matter seriously? about all these matter, I am also complain to aviva customer care but not proper response came out. so, I have take action against aviva life insurance, now till the date I am not received my policy.

I wants my policy bond with free looking period.

Thanks,

Regards,
Jitendra kumar singh
Varanasi, uttar pradesh

18 comments
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Agent
Nov 13, 2008 11:27 am EST

I can help you find a better product and great customer service! :D

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singh.n
IN
Sep 17, 2009 11:30 pm EDT

its tr ue that AVIVA LIFE INSURANCE INDIA is big cheat, they have no ethics&humane grounds to secure customers interest cheated by their agents with the help of so called dedicated personal banker{ alloted }we are also going to put our complaints again...BY BREACH OF TRUST{FAITH&FACE VALUE}7POLICIES WERE ISSUED TO MRS NETA SINGH & SANJEEV KUMAR SINGH, DELHI IF ANY INQUIRY NEEDED PLEASE CONTACT---NEETAPARIHAR@HOTMAIL.COM

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guptahim2000
IN
Oct 26, 2009 11:39 am EDT

Yes I also totally agree with you. Aviva LICs are big fraud and suck up hard earned money very quickly.
Some one should file a case against them.
If any help is needed please contact me on guptahim@msn.com

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AQIL HASAN PATEL
AE
Jan 16, 2010 7:22 am EST

froud an cheating I MR AQIL HASAN PATEL I took a policy in 27 /09/2006 policy no.RSG 1347476 with ABN AMRO BANK BOMBAY MY first premium i paid rupees 102000.00 the policy ageng of the missgide me. he told me that yu have to pay the premium one time.iam illitared person i have not the the polcy properly at that time becouse i was in famaly problem i shifted my home and same my wife was suffering from cancer. in short words kindly request you to retuned my amount . i took my policy in 2006 now is 2010 all ready my blocking priod is complited what aver the amount which ipaid pls retuned me back kindly your informasion i complant so many time to your AVIVA i hope yu look after my complant . COMPLANT REF. DATE 16 oct 2007 next 28 december 2007 december 11 2008 28/12/2007 i have all the proof of the complant also in same time of the policy year i complant to ABN AMRO BANK AN AVIVA but there was no reply from there side thay said when yu complite your blockinng time yu will get your money back.pls reply in my faver my email ID aqil_patel2008@yahoo.com my home telephone 080 [protected] banglore addres 12/2 6th cross lane laxmi road shanti nager banglore 27

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seamore
Inverness, GB
Jan 24, 2010 12:42 pm EST

I agree, Aviva, Crawfords, Insure repair, Asprea, these companies are totally lacking in manners, professionalism, courtesy, understanding, my roof leak caused by storm damage was called in on the 22.1.10(morning) and it is now 24.1.10 (evening), all they have done is to pass me from one lackadaisical company to another more incompetent company.
How hard is it to arrange for someone to carry out repairs on a roof, all the responses I received were that I would have to arrange and pay for the work to be carried out myself, and that the monies for the work carried out may not be reimbursed.
Why do I pay these cretins an insurance policy, when they want myself to do their work for them. I have e-mailed who I can just now and the ombudsman too

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deepvish85
IN
Jan 28, 2010 12:44 am EST

I was cheated by stating that my policy was only for 3 years when it was actualy a life long policy.
NOw after 3 years i get back not even 25% of what i have paid. I m not left wth any options above all..
I have lost the money i paid..

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Desperado1
US
Jan 30, 2010 11:50 am EST

I was also cheated like this by an agent from Mangal Keshav Group, Mumbai He told 3 years will be the locking period.so I had invested 75k for the past three years.Now Aviva People telling that i will be only getting 30k if i am trying to surrnder.the policy now .otherwise need to pay till 10 years for nil surrder charge.Please tell me any way to escape from this trap

DONT GO FOR AVIVA WITHOUT CAREFULLY READING THE DOCS. ITS HAS LOTS OF TRAPS.

SALEA "KAL PER CONTROL" KA MEANING ABHI SAMAJ AYA!..

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Cheat Aviva
IN
Feb 07, 2010 11:54 am EST

Aviva Cheat Yes I also had the same experience F*** agent told me that the policy is for one year and sold it. To my surprise i got letter to pay for 3 years. Bas*** lost more more I could have at least paid tax to gov of india with good profit.

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BEV678
GB
Feb 10, 2010 6:16 pm EST

BEWARE AVIVA VAN INSURANCE i had trouble with aviva van insurance. i got cheaper quotes from other companies and told aviva i was not going to renew my policy. then they put it on the insurance database that i was carrying dangerous chemicals so no one else would insure me.i had to go back to aviva as they were the only company who would insure me. BEWARE AVIVA VAN INSURANCE. HOW LOW CAN THEY GET.

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guptahim2000
IN
Feb 26, 2010 9:09 pm EST

Hi Frds,
We are planning to demostrate againt Aviva in front of their office in New Delhi.
Kindly suggest a date, so that we can all assemble and protest against them.
We will also call all the leading newspapers and news channel to cover.
We will take our money back and also prevent others from getting cheated by Aviva

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Kunwar
IN
Apr 10, 2010 10:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Friends,

I was also sold the a Aviva policyby Punjab and Sind bank stating that the policy is for three years and I paid them 72k as 3 premiums. And when I went to claim my money after 3 years I was told that the policy is Life long. I am already 62 years old. I don't understand from where I will pay the premiums for another 10years as Aviva executives asked me to continue the policy. If someone has any resolution please update me on my sons email which is ajeetsingh81@gmail.com.

I would really appretiate any help.

Regards
U.S. Sachdev

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Kunwar
IN
Apr 10, 2010 10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A day after the country’s capital market regulator SEBI banned 14 private insurance companies from raising fresh money through ULIPs, the Insurance Regulatory and Development Authority (IRDA) Saturday said the companies can move the court against the ban.

In an apparent show of its opposition to the SEBI’s move, the insurance sector regulator said it was yet to receive a copy of the SEBI order.

IRDA further said it would meet the restrained insurance companies including SBI Life, ICICI Prudential and Tata AIG, but the date of the meeting has not been decided.

SEBI Friday night banned the 14 insurers from raising money from public for any Unit Linked Insurance Products, saying the entities have not obtained any registration from the regulator though the ULIPs launched by them had an investment component in the nature of mutual funds.

"I hereby direct the entities...not to issue any offer document, advertisement, brochure soliciting money from investors or raise money from investors by way of new or additional subscription for any product (including ULIPs) having an investment component in the nature of mutual funds, till they obtain the requisite certificate of registration from SEBI, " said Prashant Saran, wholetime SEBI member in an order.

The other insurance companies against whom SEBI passed an order are Aegon Religare Life, Aviva Life, Bajaj Allianz, Bharti AXA, Birla Sunlife, HDFC Standard Life, ING Vysya Life, Kotak Mahindra Old Mutual Life, Max New York Life, Metlife India and Reliance Life.

The order said ULIPs launched by the insurance companies were prima facie found to be akin to the mutual fund schemes.

While the SEBI regulates mutual funds and their schemes, Insurance Regulatory and Development Authority (IRDA) oversees functioning of insurance companies.

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farhan74
King of Prussia, US
May 25, 2010 10:11 am EDT

Aviva India is the biggest fraud company in the world.I took a policy from them when one of the misleading advisors told us that you have to take the policy for 20 yrs but the lock in period is 3 years.Every year I paid Rs 54000 for the same .At the end of three years the investment seemed to be not yielding anything .When I inquired to my shock I was told out of the 54000/- each year the first 3 years they deduct 25000/ as fees and ivest only half the amount (no disclosure of this at the time of sigining).Inspite of this after 3 yrs of investing Rs 162000 the Unit amount wasa mere 10000/- more after they had invested only half of the amount.When I submitted cancellation request I was told I would get a few thousand deductedhereand there and rest amount approx 170000 would come to me by the Andherei Mumbai office.A few months down I receivea cheque of Rs 112000...which is believe it or not Rs 50000/ less than the entire investment...frget the profit andfees and they cust ...they actually paid 50000 less than what I had invested...I have written to TR.ramacahandran theirr CEO, , Nisha Menon their operations manager but all I got was a standards [censor] reply that fine print says all...AVIVA INDIA IS A CHEAT...A RAMAPANT FRUAD..THATS WHY NOW THEY ARE IN THE RBI BLACKLIST...WHAT THE HELL IS THE LAW IN OUR COUNTRY FOR WHEN SUCH A LARGE COMPANY CAN SO BLATANTLY CHEAT ITS CUSTOMERS...NEVER DROWN UR HARD EARNED MONEY HERE...AVIVA IS A FRAUD

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farhan74
King of Prussia, US
May 25, 2010 10:22 am EDT

AVIVA INDIA IS THE BIGGEST FRAUD IN INSURANCE IN INDIA.

Took Policy witha 3 year lock in(supposedly) --20 yr policy

Premium Amount -Rs 54000/-

Total Premium paid-162000/-

Returns showing minimalyear after year so check with Mumbai Andheri branch .Shocked to be informed the first time that out of Rs 54000/ each year only half the amount was invested that why hardly any returns showing.

After 3 years amount for the unit was showing as Rs 172000/..So Aviva the fraud that they are ...they pocketed Rs 75000/ for 3 years by sheer cheating and misinformation.Inspite of that the policy showed an amount of Rs 172000 which was Rs 10000 more than invested amount.

By the sheer revelation that we were cheated of almost Rs 75000 as fees we decided to withdraw from the policy.We were told the amount is 172000/ so a few thousand will be deducted as fes and the remaining amount will come to you.
Now to our shock and surprise we receive a cheues of Rs 112226/ whic is Rs 50000/- lesser even than our invested amount ?

So for 3 years we pay AVIVA RS 54000/ into 3=162000/- OUT OF WHICH THEY INVEST ONLY HALF EVERY YEAR AND POCKET THE REST AS FEES...
AFTER 3 YEARS INSPITE OF STILL MAKING A MEAGRE PROFIT OF 10000/ OVER 3 YEARS (WAY LESS THAN THE LEAST FD DEPOSIT BY BANKS)...THEY DEDUCT rS 50000/ ADDITIONAL AS CANCELLATION FEES EVEN THOUGH WE COMPLETED THE LOCK IN PERIOD OF 3 YEARS.

IN EFFECT THEY HAVE POCKETED rS 75000/ AS FEES FOR FIRST 3 YEARS PLUS AND ADDITIONAL rS 50000/ FOR CANCELLLATION.

"RAMPANT FRAUD BY A BIG INSURANCE COMPANY AND ALL EMAIL S TO THEYIR CEO TR.RAMACHADRAN AND THEIR OPERATIONS EXECUTIVE NISHA MENON TO NO AVAIL ...NEVER BUY AVIVA...EXPOSE THEIR FRAUD...DONT SIT UIET...GOOGLE AND YOU WILL SEE THEIR FRAUDULENT STORIES ALLOVER

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Jatayu
IN
Aug 06, 2010 1:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear All,

I agree with all of you and i am also a viction of fraud. But this time i want to punish them instead of discussing this matter on the web portal.

I have decided to run a protest against them in the month of september 2010 in Chandigarh city.

Please feel free to join me. I will keep you updated about the progress.

It's time for some cleaning...!

Let us make our India clean and corruption free country.

Thanks,
MD

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Datta3012
IN
Sep 03, 2010 11:00 am EDT

I agree AVIVA is a FRAUD. And im amazed at how our system is blind to it. Their agent sold a 30 year policy to my parents at 54 yrs of age. They were told about the 3 year lockin period, but nothing about the huge deductions that will be made.
I would like to participate in the protest.

Regards,
Datta

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shashimysore
IN
Feb 04, 2011 5:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes, there is no doubt that AVIVA is a fraud company. I took 3 policies from Aviva. 2 for my sisters and 1 for me. They were monthly policies. 2 policies were of 3k each per month and 1 for 2k per month. As the Sales Manager told me, after 3 years i.e. the locking period is over, we can surrender the policy, then we will get some huge profit above the paid premium i.e. 3k X 36 months = Rs. 1, 08, 000 x 2 policies = Rs. 2, 16, 000. Now, when I inquired I was told that if I surrender the policies now, I will get half of the premium paid i.e. 1, 08, 000 for 2 policy premium amount i.e. Rs. 2, 16, 000.
Another interesting thing is how come a role model and icon like Sachin Tendulkar, who declined(on moral & ethical grounds) an endorsement involving huge money just because it is a liquor brand, think that it will give a wrong message to the public would be a brand ambassador for Aviva!
I am ready to fight against Aviva any time sooner...

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Why name
IN
Jan 01, 2013 5:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wow... This company is great. All the adjectives fall short to explain. This a live example on how corruption empowers the thugs. What to expect in a country where rapist go free. This joker will go to court and take refuge. Law is his best refuge. He blatantly cheated all and enjoys the show of grief by innocent. Keep abusing this company and that is all we can. And god gave us IRDA too. Fraud is short - its much worse.

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  1. Aviva Contacts

  2. Aviva phone numbers
    1890 335 577
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    Ireland
    950951
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    United Kingdom
    +1 (800) 387-4518
    +1 (800) 387-4518
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    Canada
    +39 800 114 433
    +39 800 114 433
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    Italy
    +370 52 690 169
    +370 52 690 169
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    Lithuania
    +48 225 574 444
    +48 225 574 444
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    Poland
    +90 216 444 1111
    +90 216 444 1111
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    Turkey
    +852 35 509 600
    +852 35 509 600
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    Hong Kong
    +65 68 277 988
    +65 68 277 988
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    Singapore
    +886 800 001 110
    +886 800 001 110
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    Taiwan
    +84 243 724 6699
    +84 243 724 6699
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    Vietnam
    More phone numbers
  3. Aviva emails
  4. Aviva address
    St. Helen's, 1 Undershaft, London, England, Greater London, EC3P3DQ, United Kingdom
  5. Aviva social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 29, 2024
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