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Pepperstone
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Pepperstone complaints 3

ComplaintsBoard
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8:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pepperstone Please be careful of the broker you invest your money with

I encourage anyone who needs the service of recovering their lost money to contact Mr Eddie Wilfred . I chose to invest in cryptocurrencies and unfortunately, I lost all of my crypto to another investor. The person who was meant to manage my account turned out to be an impostor the entire time. It was a disheartening experience, to say the least. I invested a significant sum of 306,000 USD, and initially, everything appeared promising with good reading and profit margins. However, when I attempted to withdraw, I couldn't and that's when I discovered that I could no longer contact my supposed account manager. It was then that I became very concerned. That's when I found out about Mr Eddie Wilfred . I had read some evaluations of his service and how useful he had been for many individuals who had lost their money. I contacted him right away to ask for help and intervention. Mr Eddie Wilfred worked tirelessly to locate and recover my lost funds. The stolen Bitcoin was successfully returned to me, something I thought would never happen. I can't express my gratitude towards Mr Eddie Wilfred enough. I advise his services to anyone who has gone through a similar experience. He is knowledgeable, professional, and most importantly, trustworthy. Thank you for reading my story and please do not hesitate to get in touch with him if you find yourself in the same situation. You can reach him through his email address [protected]@gmail.com

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6:32 am EST

Pepperstone stole all my money.

Pepperstone does not put trades through to real exchanges. They just keep all the clients money and wait for the client to lose so no drama. But winning clients find the trading platform going crazy and not at all anywhere near real prices. Phantom trades being done by pepperstone which result in forced loss. Then when you want to get your money out what is left, they refuse to let it go and keep it ALL for them selves. Then they won't let you talk or email them for they close your account. They are not regulated, like all asic partners. Asic is not a regulator, they do no audits, they don't go to court for anyone. Is all ASIC can do is palm you off to a complaint site like this in which only diligent traders can try and make a judgement.

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Eileen McCahill
, US
Jun 07, 2022 10:14 am EDT

Is it possible for scam victims to receive their money back? Yes, if you have been a victim of a fraud from an unregulated investing platform or any other scam, you may be able to reclaim what was stolen from you, but only if you report it to the appropriate authorities. You may reclaim what you've lost with the appropriate strategy and evidence. Those in charge of these unregulated platforms would most likely try to persuade you that what happened to your money was an unfortunate occurrence when, in reality, it was a sophisticated theft. If you or someone you know has been a victim of these situations, you should know that there are resources available to assist you. Simply do a search (r e v e r s a l p r o . c o m) . It is never too late if you have the right information, your sanity can be restored.

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Tatiana Silva
, US
Oct 05, 2018 10:07 am EDT

tried both forex and binary options, got scammed real bad, over 42k in total. my savings gone! they disappeared and stopped responding after knowing my intention to withdraw my funds. it was funny how everyone acted in the same manner. First they try to convince you to invest more, then when they see its not working they ask for stupid dumb documents and after you send this they start wasting your time until eventually they disappear. I was lucky to have stumbled on binaryoptionassetrecovery, com, very professional team who helped me get back almost all of my investment back. well i got more than 90% back and that felt like all my money back to me. If you’ve been scammed i think you should consult them, they'll help if they can. i mean both forex and binary options.

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Jason Fletcher
, US
Sep 04, 2018 5:09 pm EDT

I have been reading and viewing reviews about binary options recovery, i have previously been a victim of scam of this same process, i lost $120, 000 to this scammers online, but i felt it only feels right if i share how i got my funds recovered just get through to BRITZ.ALEX (AT) SOLUTION4U DOT C O M .

ComplaintsBoard
T
11:12 am EST

Pepperstone No withdrawals

I just raised a complaint at ASIC about them: they "forget" to process the withdrawal of my investment with no contact/explanation: stealing the money and using them basically. They don't answer e-mails about it. It's way past due term.

"Pepperstone holds an Australian Financial Services License (AFSL) and is regulated by the Australian Securities and Investment Commission (ASIC).
They must according to their terms and conditions process withdrawals by credit card within 1-2 business days.

They don't process withdrawals within this period (so far in my case the withdrawal was not processed at all) without providing any information to the customer/investors after several follow ups by mail/online chat.

No answer to e-mails and the operator just pretends "the financial department left for the day".

The broker keeps and uses investors deposits without their consent long after the investor requested to withdraw the deposits, not responding to any inquires anymore.

While in my case there isn't a large amount of money involved the risk is significant as their business practices is keeping/using investors money without investors consent and no contact made/no justification provided. "

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Is Pepperstone legit?

Our conclusion: After careful review, ComplaintsBoard concludes that Pepperstone has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Pepperstone. If you have had a negative experience with Pepperstone, let ComplaintsBoard know by filing a complaint.

Pepperstone earns a trustworthiness rating of 26%

Assess your risks. Protect your personal information when dealing with Pepperstone.

Pepperstone protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have received reports that the website associated with Pepperstone is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.

We have identified high risk financial services or content on Pepperstone's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Pepperstone. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Pepperstone.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Pepperstone.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for Pepperstone have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • We looked up Pepperstone and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

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Overview of Pepperstone complaint handling

Pepperstone reviews first appeared on Complaints Board on Dec 9, 2016. The latest review Please be careful of the broker you invest your money with was posted on May 14, 2023. Pepperstone has an average consumer rating of 1 stars from 3 reviews. Pepperstone has resolved 0 complaints.
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  1. Pepperstone contacts

  2. Pepperstone phone numbers
    +61 3 9020 0155
    +61 3 9020 0155
    Click up if you have successfully reached Pepperstone by calling +61 3 9020 0155 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +61 3 9020 0155 phone number Click down if you have unsuccessfully reached Pepperstone by calling +61 3 9020 0155 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +61 3 9020 0155 phone number
    Australia
    +86 21 6101 7952
    +86 21 6101 7952
    Click up if you have successfully reached Pepperstone by calling +86 21 6101 7952 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +86 21 6101 7952 phone number Click down if you have unsuccessfully reached Pepperstone by calling +86 21 6101 7952 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +86 21 6101 7952 phone number
    China
    +44 800 046 5473
    +44 800 046 5473
    Click up if you have successfully reached Pepperstone by calling +44 800 046 5473 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +44 800 046 5473 phone number Click down if you have unsuccessfully reached Pepperstone by calling +44 800 046 5473 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +44 800 046 5473 phone number
    United Kingdom
    More phone numbers
  3. Pepperstone emails
  4. Pepperstone address
    Level 5, 530 Collins Street, Melbourne, Victoria, 3000, Australia
  5. Pepperstone social media
Pepperstone Category
Pepperstone is related to the Cryptocurrency category.

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