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AVG Customer Care Service

AVG Technologies

149 Bluxome St
San Francisco
United States - 94107-1507

Customer Support Phone Numbers

1 866 833 5727 6 13
Additional Email ID

AVG Complaints & Reviews

AVG / Avg pro

wildwoodb on Feb 17, 2017
It is thoroughly unacceptable to keep putting adware up on my screen for your own products, namely PC Tuneup - I have looked into this and there is no easy way to switch this off. It has become so annoying that I have cancelled AVG Pro and moved to free AVAST. Maybe at some point you will use...

AVG / Refund

tonking on Jan 23, 2017
I bought HMA Pro, AVG constantly having pressed me to get it, on 4th January 2017. It didn't work. I asked by phone for a refund on 5th January. I was told that this would be "escalated to a high level of support" and asked to send a screenshot of my payment, which I did. I was told I...

AVG / Free antivirus

Derk Gerritsen on Nov 19, 2016
Hi there, It is nothing short but disgusting how AVG keeps pushing their products and their URL onto customers who are not interested. I have just been working twenty minutes to undo unwanted changes on my machine. If this is how you try to lure people into paying up, I don't care how good...

AVG / AVG AntiVirus

E Christopher Reyes on Nov 16, 2016
I purchased AVG at Best Buy and was dissatisfied with the product. I contacted AVG [CASE NO. 03977354], and was told that I had to resolve the matter with Best Buy' Best Buy states that AVG is responsible for my refund since i activated the disc. i am tired of the run around. If AVG cannot...

A V G Security / Failure to carry our paid work for repair of windows updates

rev'd peter taylor on Nov 10, 2016
Over that past two weeks I have been in contact with a v g concerning loss of windows updates on my computer. I was told an a v g driver updater would fix this problem. I paid £24 for the programme to be added to my computer. It it did not solve the problem. So I contacted a v g support and...

AVG / Antivirus

Ran Klarin on Sep 15, 2016
Avg updated the resident anti-virus program on my windows 10 os. Then the computer promptly shut down with a black screen stating that it had done watchdog. I checked the avg chatroom and many others have had similar issues and avg offered useless fixes. They ultimately blamed it on...

AVG / Avg updater

Angela Bugler on Aug 29, 2016
I purchased avg updater and downloaded it but it damaged my laptop. As per their terms and conditions i cancelled my membership ad asked for a refund and for my bank details to be deleted and not to take further payments from my account. On checking with my bank i saw that the payment wa...

AVG / Antivirus

Lsdavies on Aug 20, 2016
I contacted 'Guruaid' on 08080988351 a support branch for AVG on 20/08/2016 @ 1.20pm. Whilst on the phone he began asking for my bank details to pay £350 for them to uninstall AVG from my computer, which I of course knew was total rubbish. I asked to speak to his manager when he...

AVG / Computer

robynne51 on Aug 3, 2016
Hello again, I was promised 2 x $49.50 refunds well over a week ago, in fact 9 days ago!!! Still not in my account... Avg order ref #: 701-3864844 and avg order ref #: 701-3898920 I need this back in my account... Now Please advise urgently Robyn smith

AVG / Avg internet protection and pc-tuneup

JoLiz on Jul 26, 2016
Avg on my computer went haywire 15/7/2016. Contacted avg because I thought it was the right thing to do - had some technician fiddle with my computer (Remote access) did not resolve all issues, because many updates had failed. Still have excess programs on my computer. Was told 'must...

AVG / Avg ultimate/pro

Serve your customers on Jun 10, 2016
Avg "free" starts out "free, and than annoying pop-up occur daily or weekly. And, than you have a problem, for which customer service is only too happy to help you with for a "fee, " and than avg is no longer free. And you are talked into upgrading to ultimate, so now you pay a nice big...

AVG / Customer service

Eyeball6785 on May 27, 2016
First I have talked on the phone 5 times and 3 letters. I'm being harassed by having to talk about the same issue over and over. Syed in customer support is a sadist who continually wants to spin this problem in his direction to avoid a refund. I have a crushing migraine as I write this. I...

AVG / Avg antivirus free trial version

Avi Shani on May 22, 2016
My name is Avi Shani. avishani@gmail.com; +972524622226. I would like to report what seems to me as a not proper business behavior that might easily be interpreted as a malicious behavior by some. I have installed the AVG anti virus free trial version. the SW shut down my windos defender...

AVG / Avg refund policy

trip47 on Apr 25, 2016
I spoke with customer service in the UK and USA one week ago regarding the poor service and aggressive sales applied to my elderly aunt on 3rd April 2016. She is 90 years old and had a minor problem with her laptop that I would normally fix for her, unfortunately I was out of the country...

AVG / Direct debits

Osborne Williams on Mar 16, 2016
I have just a short while ago been speaking to avg uk staff on your 0800 telephone number. I have been requesting that the direct debits which have been made to my halifax credit card a/c be cancelled. I found it very difficult to have a conversation with him as the line was bad and hi...

AVG / Renewing Licence

Reviewer23740 on Feb 25, 2016
Imcaa-lzd9u-pmrdu-q9stu-uaiyz-q3vca. I do not know if this licence number has any relevance. There is also a date under it 2015-02-17. I have not had any correspondence from you regarding a new licence number for the renewal, if this is required. The only notification I have is a debit of...

AVG / Their browser, and free trials of security products

penngorbel on Jan 25, 2016
firstly, I tried their tune upon trial, having installed their free antivirus, and after scanning my system it stated that their 30 day trial had expired. I have only had the computer 6 days, from new, but I only tried the tuneup a couple of days ago. What a con. Secondly, they have made...

AVG / Anti virus program

tsar on Jan 23, 2016
I had Avg antivirus, but have now found a much better program.i did not renew with Avg.i was billed for it on my credit card.i have contacted my credit card company about this, I have since found out this has been happening to many more people.this is wrong it may be time for a cla...

AVG / Yearly subscription

Reviewer15291 on Dec 14, 2015
I signed up for two years cover in October 2012. and I have since found out that a third payment has been taken on the 27th September 2015 which they were not authorised to do. I would like a full refund please. the key that was given on the latest email is 0YP362686Y542594R. I have not...

AVG / Anti-virus and tune-up failure to install

Nobye on Oct 10, 2015
I purchased the avg anti-virus on july 22, 2015 and wrote down the key to the program. When i recently had some work done on my computer all my programs were lost including this one. Now every time i try to re-install the program i get a message that tells me the installation failed. I...

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