The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Avenuefired for not opening charge accounts

This company fires there employees for not opening charge accounts and the change the terms when ever they feel like it. Do not open an account with this company or use there credit card. Thay do not care about the customer they are just looking to get your money and their double digit intrest. It should be against the law for them to fire people for that due to the economy. It should be against the law for any company to do this

Responses

  • Ha
    Harold's mom Aug 04, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I spent over $70 at this store on Sunday, August 4, 2013. I presented my coupon on my phone, obtained by clicking the coupon link saying 'display coupon', and displaying the coupon clearly, with expiration date (August 31, 20130) and coupon code number under the bar code, with the text saying $10 off $50 purchase, all surrounded by a dotted line.. The cashier said she wouldn't take the coupon, it has to be on paper. I said, 'well, I don't have paper with me, it has the name your store on it, it hasn''t expired, to whom do i complain?' She answered, 'The manager', and called the manager over. The manager said the same thing to me, then opened a cash register to wait on the lady behind me in line. I said, 'It's absurd to produce a coupon with your store's name on it and refuse to take it. To whom do I complain on a corporate level?' The manager gave me a phone number. The manager also agreed this was absurd, and the coupon should be honored, but she is not allowed to scan coupons on phones. Both employees and I talked for a few minutes about honoring coupons, and putting the name of your business on a coupon you refuse to honor, and customer service in general. Both ladies were apologetic. I said, 'I'm so sorry your company puts you in the position of refusing to honor the coupons they produce.' It is too bad this company cares so little about their employees they will subject them to any manner of dissatisfaction and irritation they may receive from customers like me who simply want to use the coupon issued by the store itself...

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.