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a verified customer
Verified customer

Dear Sir/Madam,

I am writing to you to explain that I have recently been charged twice for the same avast service. I was charged on the 23rd March 2016 for £34.99 by a company called 'Newway' on my paypal account and have also received an email confirming this. My order number is: [protected]. I was then also charged on the 3rd April 2016 by another company called 'Digital river Ireland ltd' for also £34.99 order number: [protected] receiving again another email from yourselves confirming this. I have not ever authorised this second payment to be taken, so I am confused and concerned as to why this happened. I would like to get this rectified and the money put back into my account. Please can someone get in contact with me and explain how this happened.

Kind Regards

Julie Griffin

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