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false accusation
My friend's account with email of [protected]@email.com has been suspended due to false accusation of being underage. We can provide documents as a proof of not being underage. He's been also using Avakin Life for 2 years now, going 3 years even. It would be such a waste if his account will be forever be unaccessible. He already spent a lot of money for this game. We need to know when will his account be restore, he's depressed right now.
horrible customer service
My name was changed on Avakin about 4-6 days ago.
I contacted Avakin Support and got the automatic reply saying it'll take up to 3 days to respond.
It took Avakin about 4 days to answer me and it was "Anton" who responded to my Email.
He told me my name was changed due to characters which weren't supported by Avakin. I don't understand that theory, because when i changed my name back then Avakin supported it. Anyway, he also asked me to send him a name and he will change it for me.
Its been two days and my name hasn't been changed. He never responded after that either.
I support Avakin as much as possible and I never get any support in return.
I'm not too happy about the customer service.
reporting and age requirement
the creators of avakin life have failed miserably when it comes to reporting and investigation. Due to the age allowed to play on Ava you get a lot of false reports but the Ava officials have no legit way of making sure the reports are legitimate. We spend time and money on this game only for them to suspend a account based on a 13 year old reporting you. Ava should really reconsider the age rage and the reporting policy. I feel like I was robbed of my money by avakin.
avakin life game
When ever I try to open my avakin life when ever it gets to 88% it show unable to sign into you account at this moment try again later. I have been trying and trying again and trying again for 1 month now I don't know what else to do I need it to work before 31 October because of Halloween I have never celebrated Halloween on avakin I will like to really experience it but it won't just load try again
Email: [protected]@gmail.com
petkin event
I have accepted the mission from Morgana and collected all five of the magic materials from the Wandas, and the teddy bear from Morgana on the first day of the event. I returned to Morgana at the center of the maze and she greets me with "Greetings, (username)" I have tried saying Greetings back, and have tried saying yes to retrigger the mission. Neither work she will not acknowledge that I have collected all of the materials. I contacted support that night and got the standard automatic "could take 3 days to respond due to flood of messages" and that was 3 days ago. I still have not recieved a message or email from Avakin with help resolving the issue. I tried uninstalling my app and reinstalling it. I have cleared the cached memory. I sent another message today. No response. Does anyone know what to do?
build a petkin event
I found all the items and went back to Morgana on the first day of the event and I still haven't received my petkin all she does is say greetings and I've tried everyday and it's still the same. Please help I want my petkin. I don't understand why it won't work I've even been checking the App Store for an update and nothing. Everyone else seems to be getting there's but no one will tell me why I can't get mine.
where's my perkins gift why is morgan not replying
What's going on with moragan why is she not giving me my Perkins... I have all 5 magical so she can do the ritual and nothing.. I want my prize... then she tells me to prove my self what is that all about... fix the glitches and lagging going on in avakin life please.. fix it please thank you so much
[protected]@gmail.com
This is all she says only greeting fix that
profile
On my Avakin account "ToneyCensky" there is a problem. Whenever I go to try and change my profile picture, whether in the social area or changing my outfit, it won't let me. It keeps saying something along the lines of "can't upload photo". It's done this for two days and is becoming a nuisance. Also, it won't let me save any outfits to the wardrobe area. Is there a bug about on your game?
fashion contest
The pictures i send is prove that im right people dont vote for the one that has styled it best they vote for random people so that they can stand a better chance to come in the top 10 the whole fashion contest is one big cheat ...
Its really unfair because theres girls like me that spend so many coins on the fashion contests and dont get anywhere...
Its not even worth doing it anymore
nobody wins the fashion contest, it's nothing but bots and this bot hacker account needs to get banned too permanently, I reported them multiple times and nothing gets done. Anybody who has the gold badge is really a hacker, the badge is meaningless anyway. No real person wins the contests. Help get this hacker bot account banned, and there is no way anyone who has been a player for 8 months to have "6k views and 780 likes and level 50 and own old items", this hacker needs to get banned.
Mr. Andre Washington i also put lots of money and Fashion is mocking us who put money a bot with 5 clothes got fashion contest. 5 clothes from free build. What evidence u need more? i give u daily.. can ur fashion system be more fair play? Because of Bot i got top 11 and not place 10. and zero badge. thanks Avakin.
a bot without clothes stole my top 10 place i got place 11. we players and we see more then who made this game for getting rich from us kids
racism against me by the users in the attachments
There were racist attacks by a group because I was an Indian dressed as a wolf. The attached screenshots clearly explain the purported attacks. I've heard rumours of the game being lax on the perpetrators of abusive activity, since they spend huge sums at the store. I hope money is not an excuse to go around abusing people on the game
The date of the incident was Oct 20th . You can find the other info from the screenshots below. My username is "Inventive Eye".
There users must be permanently banned from avakin along with their devices(IMEI) to ensure the safety of other ethnic groups and uphold your terms of service against such depraved acts.
"jokes" he says. In that regard, I could do the same to them and abuse their nationalities on social media and not face any consequences because I feel like making "jokes". Trump is probably just making jokes about the Kurds being slaughtered in Syria currently. Keep your opinions to yourself, otherwise there's no difference between ethics and abuse.
suspended account
My account got suspended the reason is that I'm a underage user but it's not truth am a adult person so please give my account back this stupid thing I dont like in this game so please help me give my account back to me if u people want proof I have proof also I'm playing this game 5 month ago bcz I like this game but a person report me but I'm not a underage user so please give my acc back
Just help me I'm not a underage user am a adult person I have proof also so please give my acc back to me
akun telah di tangguhkan
To my avakins life team d e n t a feel that I have done nothing wrong and violated the code of conduct that is not good or committing fraud like hack coins, I strongly request that my avakins account in the name of d e n t a be activated immediately, and I promise I will not repeat it again. With this appeal hopefully the avakins give me another chance to play avakins life again. Thank you very much 😘
akun di tangguhkan
To my avakins life team d e n t a feel that I have done nothing wrong and violated the code of conduct that is not good or committing fraud like hack coins, I strongly request that my avakins account in the name of d e n t a be activated immediately, and I promise I will not repeat it again. With this appeal hopefully the avakins give me another chance to play avakins life again. Thank you very much 😘
I was suspended
I was recently suspended when I was going to change my name I was suddenly restricted from doing anything I need my account back this is my first time getting suspended :( I have never ever been warned about my name, I just got an instant ban when I was hanging out with my friends. I need my account back ASAP I cannot live without my account I spent over 500 dollars on this game I hope you understand and uplift the suspension I will change my name ASAP!
customer support
Had items removed without refund although I was told I would be... completed offers for rewards & not received although I sent proof I just get emails saying high volume requests at the moment we'll be in touch soon & don't! then the offer expires so it was nothing in the end.. customer support should not be experiencing high volume that it can't be of support to customers it's very unprofessional.. also be careful of the offers as my bank card as been blocked numerous times by my bank due to fraudulent activity they think is the game! I have a new bank card sent every time I've given details to complete an offer some coincidence
I want to block all devices that use my account
I want to block all devices that use my account
But don't block my device Galaxy J7 Core
Please, I am addressing this problem from four months ago. Please,
This is the beginning of the event that I have given the email and password to someone and robbed me and sold my account to a girl and the girl says I will not give you your account
The girl messes with people and brings problems and changed my email daily
I want you to ban all devices that use my account
But don't block my device Galaxy J7 Core
the game /it's not letting me log in
Ok so i went on to the game amd then it said we are unable to log you into your account so I don't know if I got banned or something by accident because I spent a lot of money on it and I would like to know what's up with my account my account username is
Nathan Cute 25 so please help me and i think the number at the end is 25 but im the only one with that user name
I have the same problem but I don't know how to fix it either.
avakin life umfrage
Warum kann ich keine Umfragen mehr machen was ist da los bitte löst das Problem und warum bekomm ich keine coins wo damals meine Umfrage gingen? Ich verstehe das nicht warum es nicht mehr geht die Umfragen bei mir? Bitte klärt das Problem das ich wider Umfragen machen kann und kann es sein das es wegen denn neuen Update bei mir nicht mehr geht?
Bitte löst das Problem so schnell es geht Danke.
zombie animation set
I saved up my coins for days just to buy the zombie animation set. After i got enough i bought it, but i never got it. It just took my coins and didn't give me anything. Now i only have 624 coins so i can't even try to buy it again. Avakin please give me my coins back or at least the zombie animation set. This event happened Saturday October 5th. My email is [protected]@gmail.com
age
Good morning avakin
You guys should really think of a way to separate the kids from the adults...maybe create a adult avakin or get a ap pass like imvu cause i see it daily how older people bullying low levels and most of the low levels are kids and surprisingly theres many kids age from 9-13 playing avakin...
You must really think of a way to create something to separate the two
O and not just that many adults is moving to imvu cause of the kids and avakin going to lose money cause of that cause who purchase coins? Us adult cause we working not kids...
So think about it and im sure you will make the right decision
Btw avakin is a great app
Good evening avakin...
Some of us spend ALOT of money on avakin sometimes to much haha...
Cant you create a badge for us to say thank you... like a money badge or so it would be soooo cool please avakin😁😁😁😁
You can see on the accounts who spends alot and unlock the badge for us...pleasseeeee
Overview of Avakin Life complaint handling
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Avakin Life contacts
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Avakin Life emailsprivacy@avakin.com100%Confidence score: 100%Supportcontestavakin@avakin.com79%Confidence score: 79%contests@avakin.com79%Confidence score: 79%avakincontests@avakin.com78%Confidence score: 78%dpo@avakin.com74%Confidence score: 74%
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Avakin Life addressAntenna Media Centre, 9A Beck St., Nottingham, NG11EQ, United Kingdom
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Avakin Life social media
Most discussed complaints
Tapjoy 6 (opinions to this review) Cannot log in my old guest account 3 (opinions to this review) Coin/crowns 1 (opinions to this review) They banned me 1 (opinions to this review) Banned 1 (opinions to this review)Recent comments about Avakin Life company
They banned meOur Commitment
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