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AutoTruckToys Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Revel Enterprises, Inc.

2814 W. Wood St.
Paris
Tennessee
United States - 38242

Customer Support Phone Numbers

Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

AutoTruckToys Complaints & Reviews

AutoTruckToys / order filling and customer service

Ki
May 15, 2019

Autotrucktoys.com... Also know as revell enterprises, inc. Is a pathetic company with no concern for getting you the item you ordered in a timely manner, continuing to make excuses and offer refund but when you finally decide enough is enough because of not recieving your item, you wait...

AutoTruckToys / autotrucktoys unethical behavior

Na
May 25, 2017

This company has the worst ratings for a reason. I ordered a product many days ago. I checked yesterday, and they said the order had not been processed! This is days after paying for the product. This morning, I received an email that the "label had been created". I emailed and followed it...

AutoTruckToys / Jeep LJ soft top

Je
May 12, 2017

Ordered a Jeep LJ soft top from Autotrucktoys on 05/11/17 after I called and spoke with a customer rep. who assured me the color (Khaki)I ordered was available. The next day I received a call from them telling me the color I ordered was not available. They requested I call them about the...

AutoTruckToys / Probably a scam

Yu
Apr 26, 2017

I bought some jeep accessories from www.autotrucktoys.com and I never received anything. AutoTruckToys took my money very fast but they did not send me an order confirmation. I tried to reach them but failed and that was a bad sign. Time passed and there was no sign of my order and no...

AutoTruckToys / Mud flaps (Gatorback for 2016 ford f 150 xl)

Du
Sep 11, 2016

Order these rear mud flaps on Amazon.com on 09-04-16. Received one of 2 box's on Friday the 9th (mud flaps) and the second one came in on Saturday the 10th (brackets to install them). On the 8th of Sept I called the Company (AutoTruckToys) to ask a question about if these would fit on the...

AutoTruckToys / Terrible!!

Ev
Aug 22, 2016

Ordered a pair of mud flaps from www.autotrucktoys.com and they arrived in a timely manner but one flap was damaged. I contacted customer service the same day and asked for a replacement. They asked me to send pictures, and after that they only said how sorry they were that I wasn't...

Autotrucktoys.com / Grill for 1993 GMC C1500

Da
Aug 21, 2016

Autotrucktoys.comI purchased a Chrome grill for my 1993 GMC C1500 from this company through Amazon. It took me a few weeks to get my mechanic to install the product and after installed we found that the product was defective and not representative of the part that was displayed online. Chrome GMC Logo...

Autotrucktoys.com / AMI 6152CL

Re
Nov 19, 2015

Autotrucktoys.comThought I'd forward to you my review that I've posted online in several places. I ordered the 6152CL from autotrucktoys.com on [protected] for a 2015 Ford 150 XLT and received it 2 weeks later from AMI which is the manufacturer and was a lot longer delivery than what CarToys website said it...

Autotrucktoys.com / Stay away from this website

Vi
Jan 25, 2013

I ordered grill inserts in Nov. through a diff company that was having them shipped directly from this company. They didn't bother to tell me that they were backordered and then didnt bother to tell me they decided to cancel my order. Then i tried to order them directly from this site...

Autotrucktoys.com / The lack of professional customer service and satisfaction is on the low scale with this company

Ki

The lack of professional customer service and satisfaction is on the low scale with this company. I ordered this product a month ago and have yet to receive my order. Every time I have called a customer service agent stated that they will be on top of this order as it is outstanding. I wa...

Autotrucktoys.com / These people are interested in one thing only and that is getting their grubby hands on your money

Zh

These people are interested in one thing only and that is getting their grubby hands on your money. Nothing resembling customer service, ridiculously long delays, or outright lies follow the payment to these middlemen, who seem to carry no inventory except a vast reservoir of BS to feed...

Autotrucktoys.com / This is a horrible company that has no concept of customer service

Si

I ordered some parts from auto truck toys and when I received the parts they did not fit my truck. I called and spoke to Scott and he was absolutely cruel to me. He wouldn't speak to me unless I had the box in front of me and then, even after I sent him pictures he argued with me. I...

Autotrucktoys.com / They really are an absolute crap company

Di

They are so unproffesional! They really are an absolute crap company!! They were quick as anything to snap up my money for a keychain and some LED dome interior lights for my dodge magnum. But then after a month, nothing had shipped!! Customer service was an absolute joke!! Kept saying...

Autotrucktoys.com / They clearly do not care about their customers

Pa

I ordered tail light and head light covers for my fiance's dodge charger. The tail lights came in, but the headlights were put on backorder. It has now been two months since I made my order, and I have had no contact from anyone there, and I have contacted THEM twice. No call back, no...