Latest Reviews and Complaints
Defective merchandise
I bought a headlight switch from them online. After installation the switch worked sporadically. I called them and they said they would not accept it back or refund the money (52.00) and that there was a manufacturer warranty. I called the manufacturer and they refused my request stating that Autoplicity.com is not one of their authorized resellers and they did not know how or where Autoplicity.com got the part. I received a defective part and will not buy anything from them again.
Autoplicity.com Reviews and Complaints
Autoplicity.com’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of auto parts shoppers are dissatisfied with their purchases.
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Overview of Autoplicity.com complaint handling
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Autoplicity.com Contacts
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Autoplicity.com phone numbersClick up if you have successfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number 0 0 users reported that they have successfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number Click down if you have unsuccessfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number 0 0 users reported that they have UNsuccessfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number
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Autoplicity.com address5631 Dempster St. Morton Grove, IL, Morton Grove, Illinois, 60053, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 26, 2025
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Call Autoplicity.com and tell them what the manufacturer said. If they won't refund then your going to call your credit card bank. Your credit card bank will let you open a dispute and will arbitrate a settlement. You will have to have tried to settle the dispute with Autoplicity.com from every perspective.
Autoplicity.com falsely says the manufacturer will honor their warranty on components that were sold through Autoplicity.com.
Once Autoplicity has the opportunity to realize this issue then they should refund or replace the component.
If Autoplicity does not then refund or replace, then a dispute filed at your credit card bank will produce the result.
Your credit card bank will want you to write a short statement describing the issue and how you have attempted to settle the issue.