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Defective merchandise
I bought a headlight switch from them online. After installation the switch worked sporadically. I called them and they said they would not accept it back or refund the money (52.00) and that there was a manufacturer warranty. I called the manufacturer and they refused my request stating that Autoplicity.com is not one of their authorized resellers and they did not know how or where Autoplicity.com got the part. I received a defective part and will not buy anything from them again.
Is Autoplicity.com legit?
Autoplicity.com earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
Autoplicity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Autoplicity.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Autoplicity.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Autoplicity.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Autoplicity.com complaint handling
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Autoplicity.com contacts
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Autoplicity.com phone numbers+1 (800) 299-1028+1 (800) 299-1028Click up if you have successfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number 0 0 users reported that they have successfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number Click down if you have UNsuccessfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number 0 0 users reported that they have UNsuccessfully reached Autoplicity.com by calling +1 (800) 299-1028 phone number
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Autoplicity.com address5631 Dempster St. Morton Grove, IL, Morton Grove, Illinois, 60053, United States
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Call Autoplicity.com and tell them what the manufacturer said. If they won't refund then your going to call your credit card bank. Your credit card bank will let you open a dispute and will arbitrate a settlement. You will have to have tried to settle the dispute with Autoplicity.com from every perspective.
Autoplicity.com falsely says the manufacturer will honor their warranty on components that were sold through Autoplicity.com.
Once Autoplicity has the opportunity to realize this issue then they should refund or replace the component.
If Autoplicity does not then refund or replace, then a dispute filed at your credit card bank will produce the result.
Your credit card bank will want you to write a short statement describing the issue and how you have attempted to settle the issue.