Auto Parts Warehouse

I recently had an experience with Auto Parts Warehouse that left me feeling frustrated and disappointed. I was in need of a particular part that was listed on their website as having 2 (TWO) currently in stock. Excited to find what I needed, I called their 1800 number to verify the availability of the part. The operator ASSURED me that they did indeed have 2 (TWO) in their warehouse.

Four days later, I received an email from Auto Parts Warehouse stating that they did not have the parts in stock and could not fulfill my order. This was extremely irritating, as I needed 4 of this particular part. I ended up placing an order for 2 more with another vendor, Tirerack, who I also called to verify availability. They only had 2 in stock, but they fulfilled my order unlike Auto Parts Warehouse.

Now, I have to ship the Tirerack order back and waste more time looking elsewhere for the parts I need. It's frustrating to have to deal with this kind of situation, especially when I was given false information by Auto Parts Warehouse. I hope they can improve their inventory management and customer service in the future to avoid disappointing their customers.

I had a pretty bad experience with Auto Parts Warehouse (autopartswarehouse.com). I ordered two parts and paid extra for overnight shipping. However, they only sent one part overnight and the other part was sent through regular post. I had to wait for a week for the other part to arrive, which was really frustrating because my car was stuck in the garage.

I immediately contacted them to ask why they didn't send both parts overnight, but they didn't seem to care. They didn't want to ship the second part through overnight shipping, even though I had already paid for it. To make matters worse, they charged me for overnight shipping on both items!

It was a really frustrating experience and I wouldn't recommend shopping with them. If you're looking for auto parts, I suggest you shop elsewhere to avoid these kinds of hassles.

Had a terrible experience with Auto Parts Warehouse. They sent me the wrong part number and it was a complete nightmare trying to get the correct one. Their customer service was no help at all. I talked to four different agents in two different countries and still didn't get any closer to a solution. It was a complete waste of time and energy. In the end, I just went to AutoZone and paid a little extra for the correct part. It was well worth it to avoid the hassle of dealing with Auto Parts Warehouse. This experience was a good reminder that you get what you pay for. Sometimes it's worth paying a little extra for better service.

If you're looking for a website to buy auto parts, you might want to check out rockauto.com. The website is easy to navigate and the parts are readily available once you enter your vehicle information. However, if you're thinking about using autopartswarehouse.com, you might want to think twice. The website is difficult to use and it takes a lot of time to find the individual parts you need. The graphics on the website are nice, but they don't make up for the lack of accessibility.

The website needs to be more user-friendly. It should be easy to find the parts you need once you enter your vehicle information. The checkout process should also be smooth and easy to follow. The links should be clear and progressive, so you know exactly where you are in the process.

Another issue with autopartswarehouse.com is the limited inventory. The website seems to prioritize after-market accessories over actual parts that maintain a vehicle. This is a problem because people rely on auto parts websites to find the parts they need to keep their vehicles running smoothly. The website needs to focus on providing a wide range of parts for all types of vehicles.

Overall, if you're looking for a website to buy auto parts, you might want to skip autopartswarehouse.com and go to rockauto.com instead. The latter is more user-friendly and has a wider range of parts available.

I recently had an experience with Auto Parts Warehouse that left me feeling frustrated and disappointed. I ordered some catalytic converters for my 97 Expedition, but unfortunately, they sent me the wrong ones. I immediately called their customer service to try and remedy the situation, and they issued a UPS call tag to have the parts returned to them.

After a few days, UPS picked up the parts and returned them to Auto Parts Warehouse. However, despite several calls to their customer service, I never received the promised Mastercard credit. I was starting to feel like I was getting the runaround, and it was becoming increasingly frustrating.

Eventually, I decided to dispute the charge with Mastercard. To my surprise, Auto Parts Warehouse's response was less than helpful. They asked, "How do we know he sent the parts back?" I couldn't believe it - they had issued the call tag, UPS had picked it up, and there was a tracking number to prove that the parts had been delivered back to them.

Overall, I was extremely disappointed with my experience with Auto Parts Warehouse. Their customer service was unhelpful, and their response to my dispute with Mastercard was frustrating and unprofessional. I would not recommend doing business with them, and I will be looking elsewhere for my auto parts needs in the future.

So, I was trying to buy some auto parts from Auto Parts Warehouse (autopartswarehouse.com) and I gotta say, it was a pretty frustrating experience. I put the items in my cart and was trying to review the prices and apply a coupon code to get a discount. But before I knew it, the system had already placed the order! What the heck, right?

I immediately called their customer service line, but it took them a good 2-3 minutes to answer. When I finally got through, they told me it was too late to cancel the order. I was pretty upset about this, so I sent them an email to complain. But guess what? I never heard back from them. Not a single word.

I checked my credit card statement and saw that the order was already being processed. At this point, I was pretty convinced that this company was a scam. I mean, why would they make it so easy to accidentally place an order and then refuse to cancel it when you call them right away?

The customer service rep I talked to even had the nerve to tell me that it takes 24-48 hours for them to process and ship orders. But apparently, 2-3 minutes was too long for me to cancel my order. What a load of BS, am I right?

Honestly, I would advise anyone to stay away from these crooks. There are plenty of other online auto parts companies out there that won't try to scam you like this. Don't make the same mistake I did and waste your time and money on Auto Parts Warehouse.

I had a bit of a rough experience with Auto Parts Warehouse when I called to get replacement seatbelts for my Toyota Highlander. The woman who answered the phone had a pretty thick accent, which made it hard for me to understand her. I asked her a few times if the seatbelts would fit my car, and she said they would. But when I got them in the mail, they turned out to be universal seatbelts that didn't fit my car at all. I was pretty frustrated, because I had to go through the hassle of returning them.

Luckily, Auto Parts Warehouse has a return process that's pretty easy to use. I shipped the seatbelts back right away, but I was a little annoyed that they had already taken the money out of my checking account when I ordered them. It took them two weeks to return my money after they received the seatbelts back, which was a bit of a bummer.

Overall, I think Auto Parts Warehouse could do a better job of making sure their customer service reps are easy to understand. It was frustrating to have to deal with the wrong seatbelts, but at least the return process was straightforward. If you're looking to order from Auto Parts Warehouse, just make sure you double-check that you're getting the right parts for your car!

I have had a lot of experience with Auto Parts Warehouse, and I have to say that I am not very happy with them. Recently, I claimed a discount from them and it turns out that I was automatically signed up for a membership at "Complete Saving". I didn't even realize this until I saw a $12 monthly charge on my bank statement. I am a busy person and I don't always have time to carefully review my bank statement, so I didn't notice that they had been charging me for over 59 months!

When I finally realized what was going on, I immediately called Complete Saving and cancelled my subscription. They promised to reimburse me for the entire amount, but I haven't seen the money yet. I really hope that it shows up soon, because I could really use that money.

Overall, I would say that you should be very careful when dealing with any company associated with US Autoparts (Auto Parts Warehouse, JC Whitney, Partstrain, etc.). They seem to be very sneaky and will try to sign you up for things without your knowledge or consent. If you do decide to claim a discount from them, make sure that you read all of the fine print and understand exactly what you are signing up for. Otherwise, you could end up like me, with a bunch of unexpected charges on your bank statement.

If you're in a pinch and your ride is down, it might be best to stick with your local parts house. However, if you're working on a project car and know what you need, Auto Parts Warehouse (autopartswarehouse.com) can save you a few bucks. The parts are just what you get, nothing more, nothing less. If you're looking for parts advice, then this place might not be for you.

I recently needed two doors, a hood, and some other minor parts for my project truck. The body parts were just what I expected - plain and needing primer and prepping. I did have some trouble with customer service when it came to the brake rotors. The part number was wrong on the site by a number, but with some patience, we were able to sort it out. Despite this hiccup, I still saved a few hundred dollars compared to major performance parts sites.

Auto Parts Warehouse really came through for me when it came to the suspension parts I needed. They saved me just over a grand, which was a huge relief for my wallet. It's important to note that I'm building a working truck, not a 1/4 mile racer. So, if you're looking for high-performance parts, this might not be the place for you.

Overall, I had a positive experience with Auto Parts Warehouse. The prices were reasonable, and the parts were just what I needed. While customer service could use some improvement, I was able to get the help I needed in the end. If you're working on a project car and know what you need, Auto Parts Warehouse is worth checking out.

I recently had an experience with Autopartswarehouse.com that left me feeling frustrated and disappointed. I ordered a tie rod end for my Chrysler Crossfire, but when the part arrived, it was clear that it was not the right fit for my car. In fact, my mechanic pointed out that it looked like a tie rod end for a Chrysler minivan.

When I contacted Autopartswarehouse to request a return authorization, I was told that I would have to cover the cost of return shipping and forfeit the original shipping cost because I couldn't provide the manufacturer's part number for the part I was looking for. I found this to be an unacceptable excuse for not providing a full refund.

As a customer, I expect that when I order a part for my car from a website that specializes in auto parts, the part will fit my car. I provided all of the necessary information, including the make, model, trim, and engine size, so there should have been no confusion about which part I needed. It's frustrating to receive a part that doesn't fit and then be told that I have to pay to return it.

Overall, I was very disappointed with my experience with Autopartswarehouse.com. I don't plan to use this vendor again in the future.

I ordered pair of car tires from Canadian Tire, Main Street, Brampton on May 2, 2018 and May 8 was expected delivery date but they were not there till May 15. I got call on May 18 that tires are here, come and get an appointment booked for installation. I went there and Martin booked appointment for May 20 4 pm. When I went there on Sunday they said we don't have your tires yet. After that I talked to the store manager and he again booked appointment for May 24 8 pm and when I reached there they said no appointment was booked for you. Ravi O. and Martin were not respectful to me. Martin refused that he even booked an appointment. Its my third time visiting there for installation but they failed to understand my situation and refused to help me.
Its a humble request to review this so that no other gets such service and waste their precious time.

“ordered a ac compressor kit for my dodge - order was delayed for a week and when it did arrive it was incomplete and not even the right compressor - initiated a refund and sent the part back but after a month I heard nothing - called them and was told my refund was pending (lied too) and it was waiting for my bank - another week goes by and I call again and this time Im told I didnt send back all the parts - after weeks of calling and trying to work through this I again am told that my refund is pending my bank again (another lie) - and now 6 months later I finally receive notice my refund is pending but it is for less than half of the amount which makes no sense as the dryer and o-ring kit list for far less than what they have deducted from my refund - will never recommend this company or do business with again - not only did it cost me extra money but extra time waiting for my truck to be fixed”

Auto Parts Warehouse will not refund your money when you return a wrong part to them. I sent parts back tracking number has shown that they recieved parts after 10 days no refund I contacted company by email after 3 days no response. I got in touch with my credit card company to file a compliant this will take time. This is a bad company to deal with. Anyone who deals with them be very careful the product description they provide doesn't give all information needed for model and fit. I don't know if this complaint will help I hope it does.

It is exceedingly difficult to make a return to autopartswarehouse.com and to receive a refund. Finally after numerous communications with autopartswarehouse.com I received a return authorization and requirement instructions. I immediately complied and returned the parts. Several weeks have passed since then and still have no refund from autopartswarehouse.com. In addition I have discovered that autopartswarehouse.com charges a 20% restocking fee on returned parts. This is several times higher than any other on-line business I have ever dealt with. There are 607 complaints filed against autopartswarehouse.com with the Better Business Bureau and all the reviews I have found are negative. Most of the autopartswarehouse.com reviews were in regard to misrepresentation and very poor service.

I ordered a part on Aug. 7 that was advertised on their website as being in stock & ships in 2 to 3 business days. After waiting 5 days with no tracking number sent to me I called in the morning to get a status. I was on hold for over 35 minutes then spent another 15 talking to the representative & waiting for him to check on things. He said that it ships directly from the manufacturer & that he would call them when they opened and get back to me at 12:30 pm (my time zone). Also during the hold time & while talking to the rep I was told I could participate in a customer satisfaction survey at the end of my call. Well after the conversation ended with the rep & he told me to hold on for the survey I was hung up on.
Then after waiting over 2 1/2 hours past that time the rep was supposed to call me back with a status, I called back & was put on hold again, so I tried live chat. I got a representative right away but he could not tell me when it would be shipped, he couldn't call the manufacturer to get a status like the earlier rep said he was going to do, and he couldn't cancel my order - he could just send a request to the "concern dept.". All he could do was say that I "should" receive my order by 9 business days after I placed the order & if not to contact them again at that time. Bottom line, TERRIBLE customer service!

Auto Parts Warehouse is a big scam! They show parts as being in stock on their website and will even generate a tracking number to make you believe you’ve bought the part then, several days later, they called me to tell me the part had not shipped at all- that the website inventory “was not up to date” and that the tracking number “was simply a mistake”.

In other words, they’re system makes people believe they have hard to find parts so that they get the sale, hold your money and, if they can’t get the part, it’s like “oh well, sucks to be you” Do Not do business with them.

I ordered someparts from Auto Parts Warehouse, autopartswarehouse.com, in March. They took the money and said I should expect the parts in 7 business days. 10 business days later I called them myself, they said the order is being processed. I waited another 3 days and called again. They said they will look into my order, and that they elevated the priority of it!?

I called again, waited on hold for the forth time, and again they had no information! I requested a refund, but, you guessed it, I am still waiting for it.

Don't buy from this company. Save yourself time and money. I will be reporting them to the Better Business Bureau and filing a complaint with my credit card company.

On February 11, 2017 I order brake rotors from Auto Parts Warehouse. I received a preliminary tracking number but the part was never shipped. After 5 calls to customer service, which by the way is in the Philippines, I still have not received either a tracking number or the brake rotors. As of February 24, I still have not received the part. I called my credit card company and filed a dispute. Thankfully I used American Express...great customer service!

Sure wish I had read some of the complaint forums before ordering from Auto Parts Warehouse!