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1.0 5 Reviews

Autolightsbulbs.com Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Autolightsbulbs.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Autolightsbulbs.com reviews & complaints 5

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Newest Autolightsbulbs.com reviews & complaints

ComplaintsBoard
R
10:53 pm EST

Autolightsbulbs.com everything

Bought 600 dollars in headlights. Wrong part even though the website had the EXACT SAME OEM NUMBER as the one the dealer told me I needed AND it arrived broken. Company stalled my emails until 30 days was up and denied me a refund. I have 30 days to return this item FROM DELIVERY date, NOT PURCHASE date but company still denied refund. Even if I had gotten a refund they demanded a 12% restocking fee and for me to pay return shipping for an item they sent to me broken!

DO NOT BUY FROM THIS COMPANY! THEY ARE CROOKED RESELLERS AFTER YOUR MONEY EVEN WHEN THEY SCREW UP!"

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11:59 am EDT

Autolightsbulbs.com k1109190 right headlight 2003 pontiac bonneville ssei (passenger side)

Received and installed from Ketech, the pair of headlamps, no problem. However, after the first rain, moisture developed on the inside of the (passenger side) lens. Wish to return and replace, just the defective one. Otherwise, very pleased with the initial delivery, looks and ease of installation.
Would appreciate a response in a timely manner.
Thanks
Frank LaGreca
6730 E Cty Rd 550 S Dillsboro, IN 47018
[protected]
[protected]@gmail.com

Order ID 4JR850661F4205621

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C
3:54 pm EST

Autolightsbulbs.com Broken replacement headlight assembly

Folks, it doesn't get any worse than these people. BUYER BEWARE! They sent me two broken headlights in a row. They ship poorly packaged products and have a horrible return policy. The moment your item leaves their building, they accept no responsibility for damage. If it arrives broken, you must ship it back at your expense. The $25 headlight that arrived broken? UPS quoted me $36 to send it back. They have a deal with FedEx so you can't claim shipping damage with them, either. They tried to get me to change my negative Amazon feedback by bribing me with a return label, violating Amazon's terms. Check out their FB page - people HATE them. B- rating from the Better Business Bureau. The items are cheap but don't let the price fool you. This company could care less about customer service - Run, don't walk away.

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Is Autolightsbulbs.com legit?

Our verdict: Complaints Board's thorough examination reveals Autolightsbulbs.com as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Autolightsbulbs.com stands out for its commitment to quality and security. Clients considering Autolightsbulbs.com should delve into its customer service record to gauge compatibility with their expectations.

Autolightsbulbs.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: Autolightsbulbs.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for autolightsbulbs.com can be seen as a positive aspect for Autolightsbulbs.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Autolightsbulbs.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Autolightsbulbs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

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  • There was some difficulty in evaluating or examining the information or data present on the autolightsbulbs.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Autolightsbulbs.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The autolightsbulbs.com may offer a niche product or service that is only of interest to a smaller audience.
  • Autolightsbulbs.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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11:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Autolightsbulbs.com Wrong turn signal lights sent! No way to return for refund or correction

I purchased four headlights for our Chevy Silverado pickup. When received the top two lights fit fine, but the turn signal lights are to fat and wide and should match the same frame bracket as the headlights, but they are wrong size! I paid thru EBay and will follow up with Paypal, but do NOT send without going thru someone that can save your money in case of fraud.!
After not being able to even connect with the numerious websites that hold this address, none of them will connect with this company, it just keeps taking one back in a circle that makes them select the same website over and over. No phone number to call them on ANY listing, no location is right and this is a scam. DO NOT FALL FOR IT! Read all of the complaints!
Multiple scams taking place with this company! No delivery, wrong items, broken items. None replaced.

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R
11:06 pm EDT
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Autolightsbulbs.com Faulty Defective Hazardous Product

There is not enough words in all the languages of the world to describe the great disappointment and dissatisfaction with this product. Further breakdown and inspection of the defective headlights revealed inferior, substandard, and miss-match parts and very poor craftsmanship during assembly. These headlights are a safety hazard issue and may be reported to all the proper manufacturing and regulating authorities.

" Easy Returns" as posted on the website is false advertising. There is nothing easy about it. There is no guarantee that after paying the high cost of shipping to return this bad product to Auto Lights & bulbs/Ketech that there will be a refund or credit.
Putting all evidence of defective parts/assembly in the possession of Auto Lights & Bulbs/Ketech leaving the customer with nothing and no recourse.

Recommend RUN/DRIVE/FLY AS FAST AS YOU CAN AWAY FROM USE OF ANY PRODUCTS FROM THIS COMPANY!

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jdw1243
, US
Apr 16, 2016 11:55 am EDT

I received 2 headlights assemblies that had broken pieces. I sent pictures to customer service only to be told that I needed to supply my VIN number and pictures of my original headlights in the car. I questioned the reasoning for this and was told it was a "factory requirement." I asked why would the factory want to see the VIN Number and old light assemblies that were still in the car when what happened was that I received damaged merchandise. It was only after another email exchange that I said I was done dealing with them and was complaining to PayPal. Then I suddenly received and email with a return UPS label to ship back to them. However, their email also stated "the factory requires all returns to be in new condition" which is impossible to meet due to the damaged condition I received the lights in. Also, their comment "When we receive your return we will send you an update" did little to give me confidence that either I would receive a full refund or that replacement headlight assemblies would be sent to me.
I spent time and money purchasing professional grade glue and longer screws to effect a repair of the damaged assemblies and will use those instead of dealing with a return with unknown outcome.

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