Buena Park, California
United States - 90620
Bought 600 dollars in headlights. Wrong part even though the website had the EXACT SAME OEM NUMBER as the one the dealer told me I needed AND it arrived broken. Company stalled my emails until 30 days was up and denied me a refund. I have 30 days to return this item FROM DELIVERY date, NOT PURCHASE date but company still denied refund. Even if I had gotten a refund they demanded a 12% restocking fee and for me to pay return shipping for an item they sent to me broken!
DO NOT BUY FROM THIS COMPANY! THEY ARE CROOKED RESELLERS AFTER YOUR MONEY EVEN WHEN THEY SCREW UP!"
Received and installed from Ketech, the pair of headlamps, no problem. However, after the first rain...
Folks, it doesn't get any worse than these people. BUYER BEWARE! They sent me two broken headlights in a row...
I purchased four headlights for our Chevy Silverado pickup. When received the top two lights fit fine, but the turn signal lights are to fat and wide and should match the same frame bracket as the headlights, but they are wrong size! I paid thru EBay and will follow up with Paypal, but do NOT send without going thru someone that can save your money in case of fraud.!!!
After not being able to even connect with the numerious websites that hold this address, none of them will connect with this company, it just keeps taking one back in a circle that makes them select the same website over and over. No phone number to call them on ANY listing, no location is right and this is a scam. DO NOT FALL FOR IT!!! Read all of the complaints!
Multiple scams taking place with this company! No delivery, wrong items, broken items. None replaced.
There is not enough words in all the languages of the world to describe the great disappointment and dissatisfaction with this product. Further breakdown and inspection of the defective headlights revealed inferior, substandard, and miss-match parts and very poor craftsmanship during assembly. These headlights are a safety hazard issue and may be reported to all the proper manufacturing and regulating authorities.
" Easy Returns" as posted on the website is false advertising. There is nothing easy about it. There is no guarantee that after paying the high cost of shipping to return this bad product to Auto Lights & bulbs/Ketech that there will be a refund or credit.
Putting all evidence of defective parts/assembly in the possession of Auto Lights & Bulbs/Ketech leaving the customer with nothing and no recourse.
Recommend RUN/DRIVE/FLY AS FAST AS YOU CAN AWAY FROM USE OF ANY PRODUCTS FROM THIS COMPANY!!!