Autobahn Auto Center review: Stay away from autobahn

AUTOBAHN CAR MECHANICS WARNING ON 2ND AVENUE in BOCA RATON
Complaints about Autobahn often revolve around poor customer service, high pricing, and unresolved issues with vehicle repairs.
Common Complaints
Service Quality: Many customers have reported dissatisfaction with the service quality at Autobahn. For instance, one customer mentioned that despite being fitted in quickly for a service, their specific issue regarding a "particle filter additive" was not addressed, leading to further complications and additional costs.
1
Pricing Issues: There are complaints regarding the pricing of services and parts. Customers have noted that they felt overcharged for labor and parts, with one individual stating they paid significantly more than expected for brake replacements, highlighting a lack of transparency in pricing.
1
Customer Support: Several reviews indicate that customers have struggled to get timely responses or assistance from Autobahn's customer service. One complaint detailed a situation where a customer’s car caught fire, and they felt ignored when trying to resolve their claim with the dealer.
1
Lack of Communication: Customers have expressed frustration over poor communication from staff, particularly when trying to clarify service details or follow up on repairs. This has led to feelings of distrust and dissatisfaction with the overall service experience.
1
2 Sources
Summary
While Autobahn has received some positive feedback regarding specific services, the complaints primarily focus on poor customer service, high pricing, and communication issues. Prospective customers may want to consider these factors and read through existing reviews to gauge what to expect when dealing with Autobahn.