SUBMIT A COMPLAINT

ATT Uverseu verse

1

I called on 10-10-2017 to request a move of services. I also ordered NBA League Pass to begin on that date. The next day I called again to request that the League Pass start right away instead of waiting for the day of the move. The rep told me she started it and to give it a day to activate. On 10-14-2017 I called again to see why it wasn’t activated. I was informed that because I initially ordered both the move and the League Pass on the same day the order could not be modified. They could not turn on League Pass. Does this not seem a ridiculous situation to anyone? Orders can’t be modified?

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