Menu
CB Hospitals and Clinics Atrium Health Emergency Room in Lincolnton, NC
Atrium Health

Atrium Health review: Emergency Room in Lincolnton, NC

C
Author of the review
2:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Monday, Nov 13th my gastrologist sent me to the hospital thinking I had a blockage because I have several Crohn's disease. I arrived at the hospital shortly after 5pm. Was taken back for blood work and an X-Ray right away, but never heard from anyone after that. I watched as everyone after me kept going back, but my name was never called. (A teenage, ordered food in the waiting room. He was eating, laughing, and talking and still got seen right away) I continued to watch as people came and left... After sitting in the waiting room for 5 1/2 hours I decided it was time to leave. I could barely hold my head up I was so sick.

When I decided it was time to leave, I ask the receptionist why I was never called back, and she stated she has no clue that the head nurse makes those decisions. I told the receptionist the service at Lincolnton, NC hospital was awful, and I would never come back. (Never raised my voice. I was so sick I could barely walk) Then a security guard walked after and said I'm not allowed to say things like that and ask me to leave. Really... I was asking a question and felt I needed an answer since I sat in the waiting room for so long. The security guards were too worried about chatting with the nurses, walking a nurse to her car, and going back to that room beside bathrooms to eat and drink every couple minutes.

I left and the next day I went to my gastrologist, and he took more blood work etc. Come to find out my white blood cell count was extremely high, and I had an infection.

I never go to the hospital for anything... This one time and my experience was so bad I will never go back.

Claimed loss: Poor customer service

More Atrium Health reviews & complaints

Atrium Health - I was given an appointment by their call center with a doctor not appropriate for me
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - I had gall bladder surgery on 10-29-2020,I was told I needed to pay $697.39 up front before the surgery that would be what I would owe for the
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - On 11/9/20, I received an occipital nerve block at Atrium Pain Clinic at ****************** in Charlotte, NC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - In November 2019, I met with someone at the above location to be fitted for masks and supplies
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - Wait time and nasty attitude of the receptionist
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - I was unfairly billed by Atrium health
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - I saw Dr R**** in the Albemarle NC office and agreed to take a sleep test at home 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Atrium Health - Hello I want to share with you what has happened to my husband and I , in hope that we find justice on what the Atrium Health Carolinas
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment