CB Satellite and Cable TV Atlantic Broadband Complaints #2-21

Atlantic Broadband Reviews and Complaints

Atlantic Broadband review: Services are very bad ( 1 comment)

SobeOutraged of Miami Beach, US

Jan 07, 2013 10:54 am UTC

Resolved

The service is atrocious. Channels keep going out. And now they're increasing their rates again!
ABB starting charging me $6.00 for a HD receiver upgrade that I do not have two months ago. I have had a HD TiVo for six years and a couple of months ago they started charging this fee for streaming my HD channels. Legally this fee is charged to offset their higher cost of an HD receiver when the customer leases one. I do not have one. I pay for two cable cards to be used in my own receiver (TiVo). This is abusive. Of course in Miami Beach, one of the most valuable Real Estate areas in the country, they still have no competition. It's just absurd.

When will we have state of the art service like other areas in the country and for that matter Miami-Dade county? Maybe never until there is competition for Atlantic Broadband service. Miami Beach is known for the level of corruption of its department head and commisioners and mafias in all local services. Please God help us!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:

cable cards channels competition fee hd receiver rates service streaming tivo upgrade

1 comments

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Shawn Clark

Easton, US

1 comments

Shawn Clark of Easton, US

Nov 19, 2019 2:05 am UTC

Mine is only in my living room. It's like it only stops at the wall. In order for my device to work I have to set it on top of the internet box. I say strait up garbage, I can't wait till I could just smash it. I think that they are spamming some people because I have had three now and all but the one I have now didn't work.

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Atlantic Broadband Contacts

Atlantic Broadband phone numbers

1,61778688

Click up if you have successfully reached Atlantic Broadband by calling 1,61778688 phone number 13 13 users reported that they have successfully reached Atlantic Broadband by calling 1,61778688 phone number Click down if you have unsuccessfully reached Atlantic Broadband by calling 1,61778688 phone number 11 11 users reported that they have UNsuccessfully reached Atlantic Broadband by calling 1,61778688 phone number

888-536-9600

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Atlantic Broadband address

1 Batterymarch Park, Atlantic Broadband Ste 405, Quincy, Massachusetts, 0,2169, United States

Atlantic Broadband social media

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May 15, 2026
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