Aspen Clinic review: false teeth

I got false teeth back in 2019 I do belive and I wasnt happy with them I told them exctaly what I wanted done and they said yea not a problem but they never did it they jsut gave me regualy false teeth I wanted implants that screw into the gums, so I told them to take the teeteh back and there saying that it been to long and I cant get a refund or anything back and they have the teeth also. I also went somewhere else and got exctaly what I wanted done, but I want apsen to make it right with me