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1.2 57 Complaints
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Asiandate.com complaints 57

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9:11 am EST
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Asiandate.com my correspondence is being blocked by Asian Dating.com

I am filing a complaint against Asian Dating.com , my correspondence is being deliberately blocked by this site; my correspondence & that of other site members. my girlfriend& I, had plans to get married this month l have been searching for her for nine days, I sent her many messages without any response from her. which means that her correspondence has been blocked as well, we have no news of each other, we had plans for our future & EVERYTHING has been deliberately blocked by this site for the sole purpose of destroying our lives! I hope that you will help me & my girlfriend in this issue that concerns every single member of Asian Dating.com

Claimed loss: you have ruined our lives, our future, you should STOP interfering with our correspondence& let us communicate with each other!

Desired outcome: i want you to stop blocking our mails to one another& leave us alone in our private correspondence or I will take my case to the Better Business Bureau!

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2:50 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Thank yiu for your advice. I have been not allowed to renew my subscription for the past 12 weeks. I have asked , pleaded, reasoned( and I admit, cursed.. All to no avail. At moments individual members of the offending Customer Care?team have stepped up to help.. but were maybe teasing as in each case they werent heard of again. AD , Icannot fathom any...

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11:46 pm EDT
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Asiandate.com Resubscribe

Hi,I ask that can you please restore my asian account again please! I wasn't expecting that two or three sites would be deleted once I asked about Anastasia date. I was only pointing it to be deleted not other sites related to it. Please, I'm begging you get me back there!

I was chatting directly with the customers but now on, I'm not getting any response from them since I asked my Anastasia Account be deleted. I only meant one site not including many of them. I hope and wish to receive your email soon once you have received this message. Thank You

Desired outcome: I ask to get back to Asiandate Account. Please get me back to it. I can't stay without logging into it. Reading messages. I wanna subscribe again and start chatting with my beloved woman.

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Is Asiandate.com legit?

Our conclusion: After careful review, ComplaintsBoard concludes that Asiandate.com has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Asiandate.com. If you have had a negative experience with Asiandate.com, let ComplaintsBoard know by filing a complaint.

Asiandate.com earns a trustworthiness rating of 27%

Assess your risks. Protect your personal information when dealing with Asiandate.com.

Based on our evaluation, Asiandate.com has resolved only 3% of 57 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Asiandate.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to Asiandate.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • A long registered date for asiandate.com can be seen as a positive aspect for Asiandate.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of Asiandate.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Asiandate.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Asiandate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Asiandate.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • We looked up Asiandate.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
  • Adult content may be available on asiandate.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
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9:11 pm EDT

Asiandate.com International call issues

Rick Bautista # [protected] 1355893

On 5.29.2023 6.03.2023 605.2023 I paid asiandate.co to arrange an International call to 1355893 all (3) times assiandate.com failed to contact member or me. obviously after every failure contact Vip support Asian customer care and 800 number no one have any answers just to book a call for another try the asiandate.com "managers" where aware of my frustrations by the third try I request to assiandate, com Do to many failures inconvenience early morning late night propose if the third try failed asiandate.com will exchange other member phone number and emails asiandate.com agreed after negative results contact asiandate.com Jacob-Anthony-leon all agreed they need to send the request for asiandate.com Members records to release never happen some 12 people pick up my phone calls or chat no one see no records of my phone calls or emails on 6.19.2023 got a letter from asiandate customer care indicating that the phone call di not have the correct number therefore is not a technical issue. so the agreement we have with asisndate.com was breached plus indication that all the data from members are mishandle they are the ones who make the phone call's handle the dialing to international calls

Desired outcome: need direct contact from someone who knows the law of contracts verbal or in written we are all abuse by asiandate.com

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12:40 pm EDT
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Asiandate.com Pedido não reccebido

Tento fazer o pagamento no cartão para liberar créditos e vocês não liberam. O meu cartão é master. Card ouro card. E vocês não autorizam. Vocês tirando onda da minha cara... Se quiser. Eu deleto meus dados eu vou para outro. Nao tem problema nenhum.Acho que vcs estão adorando eu estou dando lucro p vcs.. Por isso vcs estão dificultando e impedindo de conversar com as mulheres.

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10:04 am EDT
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Asiandate.com After refill my credit points and I still hadnot use for any communicate with my friend,my credit points were disappear,

Date: Monday, May 8, 2023

Subject: Credit points ที่เพิ่งหักเงินจากบัตรเดบิตมาสเตอร์การ์ดวันนี้เวลา 11.35 หายไปทั้งที่ยังไม่ได้เริ่มใช้สนทนากับเพื่อนเลย

To: AsianDate Team

You have just charge my bank account for my purchasing credit points at $49.99 deduct from my Krung thai bank account 1,738.99 Baht debit master card to day 8 May 2023 at 11.35 am and I still have not use it for any communication with my friends, but now all 150 credits disappear from my account now it was left me at only 0 credit point, please check and return to me urgently.

Best regards

Phuridt phurivattanarak

8 May 2023

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Update by phuridt Phuri
May 10, 2023 1:05 am EDT

ผมได้แจ้งให้พวกคุณทราบแล้วว่านับจากการเริ่มได้รับเครดิต150 แต้มเมื่อคุณหักเงินจากบัตรเดบิต มาสเตอร์การ์ดของธนาคารกรุงไทยเป็นจำนวนเงิน$49.99 (1738.99 บาท) เมื่อวันที่ 8 May 2023 เวลา 11.35 น ผมยังไม่ได้สนทนาหรือติดต่อกับเพื่อนคนใดเลยในเวลาเพียงไม่กี่นาทีแต้มเครดิตของผมหายไปเหมือนถูกปล้นไปหมด โดยที่ผมไม่ทันมีเวลาพิมพ์ข้อความหรือส่งอะไรให้เพื่อนสนิทของผมเลยแม้แต่คนเดียว แล้วแต้มเครดิตของผมจะหายไปได้อย่างไร ถ้าหากคุณไม่นำแต้มเครดิต150 หน่วยนี้มาคืนให้กับผมได้ โดยไม่มีมีหลักฐานว่าผมได้สนทนาหรือส่งข้อความใดในเวลาไหนโดยเจตนาตั้งใจกับเพื่อนคนใดที่ปกติผมสนทนาด้วยเพียง 2-3 คนเท่านั้นให้เป็นที่น่าพอใจอย่างสมเหตุสมผลโดยเร็ว

Best regards

Phuridt Phurivattanarak

Member#[protected]

Update by phuridt Phuri
May 09, 2023 4:00 am EDT

As your AsianDate have just do renewal charge to my bank account for my purchasing150 credit points at $49.99 deduct from my Krung Thai bank account 1,738.99 Baht of my debit master card to day 8 May 2023 at 11.35 am and I still have not use it for any communication with my friends, but now all 150 credits are missing from my account now are left me at only 0 credit point, please check and return my 150 credit points to me very urgently.

Best regards

Phuridt phurivattanarak

8 May 2023

Update by phuridt Phuri
May 09, 2023 4:14 am EDT

Wait for find out my missing 150 credit points

Update by phuridt Phuri
May 09, 2023 4:05 am EDT

Please find out and return my 150 cr pts urgently

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12:53 am EDT
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Asiandate.com Cannot communicate with the lady ID 1455020

I cannot communicate with ID1455020 anymore since last week. Could you please check my account and/or hers. Is it possible that my account is blocked

Maybe this can help: When I send a message through live chat, if she is not online, and after a while, I receive a message telling me that she is not online, try later or write an Email to her. This is not happening anymore. It seems that my messages are not received by her. I would appreciate your prompt assistance to solve this issue. Thanks in advance.

Cordially,

Jorge Fajardo

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Darrell Clymer
, US
Oct 01, 2023 8:46 pm EDT
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In a nutshéll someone at a good scam¡

ComplaintsBoard
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2:19 pm EST

Asiandate.com credits being taken

I have purchased credits to be able to communicate with ladies on line. When i don't use all my credits the system or someone operating the system does not give me my proper balance of credits back on my account as it should. As a result of this, I am making extra purchases to complete certain communications with individuals online. (1) reference Number: 24906413045167312691920. $15.99. (2) Reference number: 24906413044167250601635. $15.99. (3) Reference number: 24906413040166941014574. $15.99.

Desired outcome: I would like 100 credits added back to my account to make up for the lost credits that were taken. Also when I'm using the system it shuts down while I'm typing and doesn't let me finish typing out my messages.

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5:01 am EST
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Asiandate.com It’s absolutely phony if you compare it to a legit site like J4L.club

Definitely stay away from Asian date! It is 100% scam website. They make money by misleading and ripping off the gullible men. You get plenty of attention from women here but all these women are paid a commission to keep you reading and writing letters. The costs are immense. Actually I'm done with Asian dating. I switched to Ukrainian dating, I use J4L.club

It is the complete opposite of Asian date. The girls are honest, sincere, serious and ready to meet. The website is not the cheapest but the quality is absolutely worth the money! I have already met two amazing girls who are currently living in my city. So it works for sure! Once again please stay away from AsianDate if you don't want to be ripped off and separated from your cash.

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10:35 am EST

Asiandate.com Not getting to read any letters

I've been trying to read a bunch of 1st time letters and your site isn't working for me to read any. It acts like it's going to but doesn't it just disappear and I don't get to read any of them please stop this from happening I'm sick and tired of missing out on many and lots of letters and possibly a chance of meeting with one of the ladies will you please work on trying to get this problem resolved asap. Hopefully like today would really be nice to see it's been like a month or two that I have been dealing with this issue I'm really tired of this.

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11:58 am EST
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Asiandate.com Call booking

I have attempted two call to two different Ladies in your system. I was charged and received conformation. However neither calls were placed to the person the call was intended for. The latest attempted this week to member #1525276 proved to me that I am not speaking to who I was billed and paid for. The call me #369440 was not connected to the member number above. I know this from the emails she sent me a day later. Both call attempts were to the same person. I know this from recordings made of the calls. I have been told that my membership was stopped and I can not be reinstate the membership. My banks has become involved in this to stop further deduction for services I am not getting. I have received nearly three thousand emails from your clients for which I am sure they were charged. You will loose further funds when I delete your contacts from my phone. Someone from you company needs to correct all the wrongs that I have had. You have my information and I have some very damaging information too. Please do not make me turn this over to the people I will work with

Desired outcome: Stop this scamming people . Provide t.he services I and others have paid for

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1:24 am EST
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Asiandate.com Failure of Asian date to provide my letters to my partner in full without my letters.disappearing

Hullomy site id [protected] TALKING TO site id1438915 for 3 years preparing to meet in Australia for Christmas now. she is not receiving my letters with all info when where to meet. I am receiving her letters okay but she is not receiving mine & booking.confirmed site phone. calls to. me. but I don't receive them.. we both converse in English. without translation. I am fully paid member of site & expect what she & I have paid for. prompt back & forth. talk not. whats happening is my letters. are disappearing. thanks for your. help. cant contact Singapore. office

Desired outcome: Allow.my letters to.her without interference.& stop sending my letters to site women.I don't.know

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5:31 pm EST
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Asiandate.com Cancellation of my ID

My user iD [protected] has been cancelled on their website while I still have pre-paid credits available to me. The cancellation was without warning or any explanation. At the very least, they owe me a refund on the pre-paid credits and a reason as to why it has been cancelled. I can not find any link to customer service to contact them and to work towards a resolution.

Desired outcome: Restoration of my ID or explanation of the cancellation

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4:25 am EDT

Asiandate.com Possible overcharge

I think someone needs to view my total login history with the site, because I've been charged $96 atleast 12x. And all them $96 fees, with the total time and activity history with the site, don't seem fair or even legit with all that $ that they debited from me. It didn't happen where I'd okay it then it would submit successfully after I okayed the charge that many times, only about 1/4 of that I did approve. I need someone to access my total login history activity from the time I joined and spent my first credits to the most recent activity, 3-4 days ago. All them $96 charges and my total online history time, don't seem right. I feel that I got ripped off or some glitch in the system. Back to what I was trying to say, I need an honest profession to compare my total login history with that online dating site and compared to all them charges, to determine. In order for $ to debited from someone's account when reloading on credits, the client must refill their banking info whether the same or changed from a prior transactions, as a means of approval for the $ to be debited. And two, I might've discarded the credit reload payment blog instead by hitting the x out button. I never approved the authorize of $96 to be debited from my account that many times. In order for someone to continue any activity on the site, when low or empty on credits, they gotta be denied access until thry pay. And make sure that the debit collector has the profile owner's approval to proceed on with the payment. I feel that I okayed a $96 fee no more than a 3rd time. So I need an honest business trust to access my overall online activity with the dating site compared with them like dozen plus $96 fees taken from me. I feel that I was way over overcharged. This really needs to be looked at

Desired outcome: Reimbursement

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4:34 am EDT
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Asiandate.com The moment you sign up for AD you expose yourself to utter scam

I joined it just as an experiment and I regret it. This is just a money drain! All girls are paid shills for the site. I'm better off with European girls, I meet them through J4Date.club

and some other dating platforms. They are more honest. Either because of their more stringent culture or better living conditions and economy of their countries but they don't work for dating sites (maybe someone does, but it's not the trend). They have overall higher caliber of women who want real relationship. I won't use Asian dating sites anymore. I just don't want to venture out this way, I've had enough of this con! No girl from AsianDate was willing to meet for real. No girl was willing to talk on phone. Chatting and messaging.. that's as far as it goes.

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10:42 am EDT

Asiandate.com Please Delete My Account NOW!!!!!!!!

Dear AsianDate Team,

I have an account in your database with the name of (Jonny) and my email id is [protected]@gmail.com . I am not able to use this account for some time and I keep getting irritating emails all the time, so i am requesting you to kindly delete my account from your database and also erase notifications.

PLEASE STOP SENDING ME EMAILS !

ALL EMAILS TO – [protected]@gmail.com SHOULD BE STOPPED !

Please do this immediately and also cancel and delete my account entirely from your database!

Sincerely,

Sent from Mail for Windows

Desired outcome: JUST PLEADE DELETE MY ACCOUNT AND STOP SENDING ME EMAILS, THE ACOUNT IS NOT USEFUL TO ME

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9:54 pm EST
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Asiandate.com Login to AsianDate

I have been unable to login to AsianDate since 19 Jan 2022. I have sent emails to [protected]@asiandate.com and tried calling the two 800 contact numbers I have.
My monthly subscription is paid and I have unused credits I have purchased- this is unsatisfactory
None of my emails have been answered
The phone numbers I have the line appears dead
I would appreciate this issue being resolved and someone contacting me

Desired outcome: I want access to my account

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9:31 pm EDT

Asiandate.com Online dating

AsianDate.com is a total and complete fraud: They charge to read and to respond to supposed woman on their site. I wasted an extra $96.00 to verify the fact that these 'woman' are in fact not responding to my letters at all, just trying to get me to keep responding to their ramblings. To top it off, I cancelled today, only to find out that they hit my VISA card for two additional $96.00 charges and two $27.50 charges.
My account ID was: [protected]

Desired outcome: Should be banned

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5:19 pm EDT
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Asiandate.com Payment for AsianDate China ladies

My ID# is [protected]. Your payment page is showing incorrect payment method information for me and will not allow me to remove this inaccurate information and enter my correct payment information. This problem has been interfering with my ability to chat with the ladies on your site. If this cannot be corrected immediately I may have to discontinue use of your site and use a different site thank you.
Lou Haelle

Desired outcome: Remove inaccurate information, and I am able to enter correct payment information.

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1:31 am EDT

Asiandate.com Unauthorized debit card charges

I paid with my debit card 20 $ us of my account in Dollars about 4 times, but I was stolen by Asiandate.com from my other account in national currency of Bolivianos (Bs.). They made me constant charges of 111.45 Bs. From my account in national currency equivalent to 16.2 $ us. on several occasions and they emptied my savings from October 2020 to April 2021.
When seeing in detail the charges from my bank, charges appear: Withdrawal POS [protected] PSP * asiandate.com Sliema MT and also Withdrawal POS [protected] ASIANDATE.COM [protected] MT.
I NEED A REFUND OF ALL UNDUE CHARGES.

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Overview of Asiandate.com complaint handling

Asiandate.com reviews first appeared on Complaints Board on Apr 26, 2012. The latest review my correspondence is being blocked by Asian Dating.com was posted on Nov 19, 2023. The latest complaint overcharging/ no response to complaints was resolved on Oct 07, 2014. Asiandate.com has an average consumer rating of 1 stars from 57 reviews. Asiandate.com has resolved 2 complaints.
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    266, Level 4&5, Triq ix-Xatt, Gzira, Queensland, Malta
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