Ashley Stewartmanager / management

R

So I just left MY local Ashley Stewart store with a return. Walked into the store, As I got in line there was about two other guest in front of me . I waited about 5 min. As I was approaching the counter the young ladies looked at me then looked at each other rolling their eyes. I got to the counter and before I could set my return down the lady named Deborah didn't ask me any thing she went straight to reciting the "return policy" . After saying what the return policy was she said "it tells you that" "we can't do nothing with no shoes because we don't sale shoes" I felt pushed and mistreated by her because I am a customer who spent over a hundred and 80 dollars on clothes and shoes on this order not to mention an additional 20 dollars in shipping charges, and only one thing didn't fit and that was a lousy heel that only cost $19.52. I would have settled for a store credit or anything, it didn't matter I didn't want a hassle with returning online. the shoes where perfectly packaged like they came and brand new she didn't take the time to even see what I had or to even show me that she cares about me being a customer. Ashley i will never shop with you again!!! I hate being treated as if my dollar does count.. I Matter Deborah

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