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Ashford.com Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Ashford.com LLC

545 Broadway, 1st Floor
Brooklyn
New York
United States - 11206

Customer Support Phone Numbers

+1 866 274 3673(United States) 1 0
+1 646 205 1500(International) 1 0
+86 400 832 8881(China) 1 0
+852 39 778 788(Hong Kong) 1 0
+82 808 080 638(South Korea) 1 0
+886 800 818 606(Taiwan) 1 0
The world's finest brand name watches at the lowest prices, something to match every taste and budget.
Hong Kong
Unit 1401 Tower One Silvercord, TsimShaTsui, Hong Kong
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Ashford.com Complaints & Reviews

Ashford.com / breitling watch

Jc
May 28, 2019

I purchased a watch from Ashford (invoice [protected] ). I had a warranty issue, and was ok with a problem since it is not a perfect world. My problem is with the handling of the situation from customer service. I was told it would take 12 weeks to repair. I called back after 16 weeks to...

Ashford / They are selling defective products!

Zi
Jan 05, 2017

I bought a watch from them for Christmas and the one I received was defective. My watch simply did not work and no matter what I've tried I was not able to fix it. I tried to get some help from Ashford but they were ignorant and unfriendly and only said that they don't accept any return...

Ashford.com / Dissatisfied

Ra
Dec 13, 2016

I bought a bracelet from this company Ashford as a present for my wife. After I paid I received a confirmation message but there was no tracking number so I contacted their customer service via live chat. They said nothing about the tracking number and told they'll contact me later. Their...

Ashford.com / Buy somewhere else

Li
Dec 07, 2016

I want to tell about the terrible experience I had with Ashford a their product. I bought a watch from this company three months ago and since then had nothing but trouble. After two weeks watch stopped working and I contacted customer service and asked for a refund but they refused and...

Ashford.com / Stay far away from Ashford!!

Li
Nov 10, 2016

Don't buy anything from this terrible website, they are selling fake defective products!! I have ordered a watch from Ashford as a present for my husband and the one arrived was broken! Watch did not work at all and no matter what I tried I wasn't able to fix it. The worst started when I...

Ashford.com / don't buy from ashford.

To
Jan 07, 2016

I don't know why, but after reading all the negative reviews I still went ahead and ordered something from Ashford. I bought two watches for Christmas. These were presents for my father and brother. But that was a huge mistake ordering from this terrible site! Poor packaging caused damage!...

Ashford.com / Bad service

An
Dec 10, 2015

I purchased a men's Zenith watch and paid $94.300.00 for it. After receiving the watch, I decided that it didn't suit my new costume and contacted Ashford.com. I wanted to return it and purchase something else. It took several phone calls and e-mails to receive a reply. I mailed the watch...

Ashford.com / Warranty Scam

Ma
Apr 08, 2014

BEWARE! Ashford.com is lying to their customers. First of all they are not authorized dealers and watches they sell does not come with the manufacturer warranty. Those come without a stamped warranty card. If you are International Customer - Beware! First they instructed me to bring the...

Ashford.com / No wonder, when it's cheap, there's a catch

Qu
Jan 14, 2013

No wonder, when it's cheap, there's a catch. Here's what they will not tell you when you buy watch from Ashford: all the watches are "expired or expiring soon". When they get the watches from the manufacturer, these watches are manufactured long time ago, the battery is already...

Ashford.com / Bad service

Ia

Ashford saved me when eBags screwed me. I had ordered from eBags and they said shipping...shipping...shipping...OOPS we don't have your bloody item, it is backordered. Well I needed this item in THREE DAYS. So, I found a nice one (not as nice, but good enough) at Ashford. This is a...