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ASDA Customer Care Service

Asda Stores Ltd.

ASDA House, Southbank, Great Wilson Street,
United Kingdom - 72716

Customer Support Phone Numbers


ASDA Complaints & Reviews

ASDA / Rump steak

Bunny41 on Sep 7, 2017
Whilst on holiday in the area with friends, we popped to Asda to too purchase that nights tea. Rump steak, once back at our holiday destination, we unpacked and noticed as we prepared the steaks for our evening meal that the steak was rotten, it was until we unpackaged the item, we...

ASDA Wheatley Oxford / asda's apple and blueberry porridge

bel79emma on Sep 5, 2017
I was doing my 4 year olds daughters apple and blueberry porridge this morning . I put it in microwave and when took it out to stir it I was shocked to find a small bit of blue plastic floating in it so I took it out and took pic . I'm not quite sure if m going through right place to...

ASDA / lorry driver

Charlotte O'Driscoll on Sep 3, 2017
I was driving this evening toward Grimsby from the A1 north. I was joining the M180 from the M18 around 6pm, whereby the slip road joins as a new lane. I was therefore in the slow lane, and one of your lorry drivers was in the middle lane (having already been on the M180). I had slowed to...

ASDA / online shopping delivery

Kerrie Leroux on Aug 27, 2017
Good Afternoon Delivery to Mrs K Leroux, Grange Farm, Grange Road, Northway, Tewkesbury, GL20 8HZ on the 22/8/17 at a cost of £131.18 We have been using Morrisons for a while, but decided to try Asda as your prices were slightly more competitive. Unfortunately your service has not been very...

ASDA / delivery

Lou Lorraine Leese on Aug 22, 2017
Sunday 20/8/2017 I received a delivery within the allotted time every thing equipped the frozen food was loose all tined pop milk bread short dated fruit apples open all items listed we're loose and not bagged I had to bag every thing up at the door and with me being disabled this was a...

ASDA / online delivery

LoulouJ on Aug 19, 2017
Placed an online grocery order on Thursday 17th for about £155.00 . My order was delivered but when it arrived it didn't look very much so I questioned the driver and asked if their was any more, to his reply "no" When I checked I was quite a lot missing, about £25 which Is quite a lot . I...

ASDA / meat inflating the packaging by the time I had returned home 15-20 minutes from the store

Laurence Shone on Aug 14, 2017
On Sunday 13th August I bought a packet of "4 Hot and Spicy Beef Kofta Kebabs. These had an expiry date of the 13th. However by the time I had arrived back home only 15-20 minutes later the sealed packet was expanded. Obviously gas from bacteria already on the meat. As it is I had put them...

ASDA / online shopping

Sarah1978 on Aug 5, 2017
2nd of August I ordered a nintendo switch. Order number .. 18467687268. I was suppose to pick it up today 5/8/17 I get a email saying order has been cancelled as not in stock ... this is not a problem.. the problem is asda took my money and now have to wait 3/4 days for a refund! For a...

ASDA / hgv driver

Michellequinn on Aug 3, 2017
Driving on m62 between junc 8 & 9 at 8.25 pm 2/7/17, when one of your drivers nearly ran us off the road. (Motorway). Reg PK63ZDM. He showed no consideration at all for myself and other road users. He was so ignorant. We could have been in a very serious crash or even killed due to hi...

ASDA / check - out delays

Mr G Eaton on Jul 24, 2017
Visited your store at Pilsworth lancs 23rd july . Had a long wait to check out because you are adding to the self check-outs to ( I assume) to cut staff numbers on the tills. This is not the first time I have had this experience . I have decided to no longer shop in your store whenever...

ASDA / click and collect service

Leah Key on Jul 7, 2017
I did my click and collect shop from wisbech branch today collecting tonight 07/07/17 My asda thick sliced chicken which I ordered turned out to be chargrilled chicken and 2 weeks out of date 25th June 2017. My little girl could have opened this and it made her very ill. Very disappointed with asda...

ASDA / muller mini kids corner

CrazyBoo86 on Jun 5, 2017
I recently purchased some muller kids corners from Asda Small Heath store, my daughter had picked them off the shelf and I did not check the date as they do not last long in my house. After bringing them home my daughter had 1 and immediately said it tasted funny. On saying this I checked...

ASDA / the big store in huddersfield

Nickymitch1 on Jun 1, 2017
This evening I went to the Asda store in Huddersfield area code hd2 2LQ to get a little shop to last me and my two sons until Saturday. I spent £15.06 and the machine said my card declined on three occasions. I was highly embarrassed seen as I had just checked my bank before I went shopping...

ASDA / delivery car

AnnaMichalak on Jun 1, 2017
Hello! As a firsy thing i want to say that driver was ok. The way he was driving was completely good! Only thing is emission from exhaust. Please have a look on attached video. When the car is pulling of from traffic lights there is a lot of black fumes coming out from exhaust underneath the...

ASDA / glasses

Alex Laing on May 31, 2017
Dear Asda Executive Relations, Asda Executive Relations, Registered email address : alexlouise93@outlook.com, I am writing to you to raise an issue about Online & Mail Order at Asda Direct on February 22nd, 2017. I have had numerous occasions where my glasses were broken. On each...

ASDA / grocery home delivery driver

Jadelrx2012 on May 16, 2017
Monday 15th may approximately around 12pm I was driving down a lane past trelwanyd towards Penyffordd village when this incident happened. I was driving along doing about 20-25mph when I spotted one of your drivers coming at me with some speed. I slowed down even more to eventually let them...

ASDA / false advertising

Ddf44 on May 11, 2017
Today i visited Asda at Minworth and purchased 20 items. One item was a special deal offer of 8 tins of tuna marked down to only £2.50. I did not really need that many but at a great price brought some. When i went to self serve the barcode brice was £5.00 double the price. I immediately told...

ASDA Minworth / theft/ fraud asda minworth - home shopping staff!!!

chris wo on May 7, 2017
Staff at asda minworth including pickers and delivery drivers also section leaders are all in on a scam taking extra food and alcohol and and cigarettes and other merchandise for there own personal benefits! Also selling the items! Also getting freinds to buy things through click and...

ASDA / driver of delivery van

Georgie5796 on Apr 7, 2017
A delivery driver was dangerously driving right next to us when we had our 1 year old baby in the car the registration plate is YB14 OUU me and my husband were disgusted at the fact he was so ignorant to other drivers and could of caused an accident. Please can you let me know what your going...

ASDA / home delivery

roy gollings on Mar 24, 2017
my order number 18446378165 was not delivered in my time slot yesterday I rang up and after 30 mins was transferred to the store and spoke to Lyndon who stated that he had rejected my delivery because we wernt in however I stated that we were in from 4pm he stated that we wernt as he wa...

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