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ASC Warranty / Auto Services Company Customer Service

Auto Services Company, Inc.

1793 Highway 201 N
Mountain Home
Arkansas
United States - 72653-2410

Customer Support Phone Numbers

+1 800 442 7116(Dealer Services)
0 1
+1 800 264 5090(Claims Administration)
2 2
+1 888 207 0166(Roadside Assistance)
0 2
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Auto Services Company, Inc. is a nationally recognized name with an excellent reputation that dates back to 1986.
Our wide range of terms and levels of coverage give you the flexibility to pick a plan that meets your needs and your budget. We are accepted by most major finance sources, which gives you the freedom to finance our protection plan with your vehicle purchase.
Claims are handled by our toll-free service lines and are paid directly to the repair facility, eliminating the need for you to pay for your repairs and wait to get reimbursed.
Our presence in the market is directly attributable to customer satisfaction and the ability to meet our consumer’s needs. Our programs are extremely comprehensive as well as affordable. You can drive away knowing that most breakdowns will be handled quickly at little or no cost to you.
No matter where you are, or when you need it, emergency assistance is just a phone call away. Our roadside assistance program is included on every agreement we offer. You get 24-hour emergency towing, battery jump-start, flat tire assistance, fuel delivery, and other helpful services, all with one toll-free call. The reason for the assistance does not have to be an item covered under our mechanical protection plan.
Plus

ASC Warranty / Auto Services Company Complaints & Reviews

ASC Warranty / Auto Services Company / car repair that falls within the guideline of warranty agreement

Ll
LLll&@$$ on Nov 12, 2018

I purchased ASc warranty contract when i purchased a 2009 AuDi s5. IT was a 1700.00 2yr. service warranty that covered engine & tranny & upon purchase there was nothing said or writtin as to a cost Limit that w0uld be imposed on me in the event my car would need future repairs. Recently my car...

ASC Warranty / Auto Services Company / coverage

Rj
Rj41 on Sep 19, 2018

Absolute worst company. Will try any excuse to not pay your claim. Stay as far away from this warrenty company as you can. I purchased a car and there warrenty 4 days later I had coolant system problems that under my contract are covered. There reason prexisting condition clause. The car...

ASC Warranty / Auto Services Company / extended service contract

Ja
Jacobrose27 on Feb 1, 2018

Absolutely the worst! They have no desire to take of the customer. I guess when your too big the little guy doesn't matter. Your risk department needs a purging. Bring in a whole new team that can understand and take care of your clients needs. This has nothing to do with a claim or...

ASC Warranty / car warranty

Xe
Xenastlouis01 on Jan 27, 2018

My touchscreen started having issues with the liquid crystals in it cracking and made the screen unclear. They first tried to tell me that they didn't cover it cause it was audio and navigation, untrue. Its maintenance, trip odometer, warnings, navigation, bluetooth, fuel economy, and more...

ASC Warranty / refund amount on cancellation of contract

Ha
Hall on Jun 19, 2017

6/09/2017 James Hall ( #B-16350701) Service Agreement Number. I Purchased this extended warranty thinking it was a good idea Plan 2 DELUXE $2300.00 on 4/15/2016. Have had issues with the Jeep but nothing is covered. Decided to cancel they asked for a notorized Odometer reading along with...

ASC Warranty / drivetrain "plus" coverage

Co
'Colleen McClure on May 24, 2017

I purchased a 2006 honda odyessy 5/10/2017. I was told about the warranty through asc and I didn't want it at first, they said I have 10 days to decide if I want to purchase it. So after talking to my family they suggested it would be a very good option. So on the 20th I opted to get the...

ASC Warranty / asc warranty refund

Ja
Jamiex6 on Oct 19, 2016

Requested refund on refinanced vehicle via email on October 6, 2016. I reached out to the person of contact, Pamela Bright. She received a letter she stated ASC has determined that due to $1203.99 being paid out in claims on the policy and their cancellation percentages that there is no...

ASC Warranty / products not worth the purchase

Da
Dario Jackson on Jul 19, 2016

I bought a 2004 beetle VW. When I bought the car I was demanded to but the extended warranty. But the day came that I needed this warrany Co.. and needed the free 24/7 towing thats suppose to come with it. It was not honored. They claimed that the mechanic shop put something in the system...

Auto Services Company, Inc. / auto warranty

Ch
Charles Kerr on Jun 29, 2016

I recently bought a 2010 ford f150 with less than79000miles. the asc sign in show room states "inspected protected dealer certified vehicle." I purchased the "factory like warranty 3yrs 36000mi" are there specific places/service centers to take vehicle for repair and was told any where...

ASC Warranty / warranty claim

Re
Reviewer41715 on Oct 2, 2015

I recently purchased a used 2005 Ford F-350 6.0 diesel along with a 12 month ASC warranty and a month after owning the vehicle it started to run terrible. I called the local Ford dealer and made an appointment. The service manager called to tell me the truck had a blown head gasket, major...

Asc INC / I got email that I owed money for the credit

Re
Reviewer89449 on Sep 20, 2015

I got the email from ASC INC that I owed them money. The sum was large from my point of view. It was mentioned that I have owed them about $3, 000. WTF? I have returned money for my credit. I replied that they made mistake and waited for the reaction from the rep. But he has sent me the...

ASC / Loan modification denial

No
NOE MARTINEZ on Dec 10, 2014

I work very hard to maintain my family and I don't want to loose my property, it cost me a lot of efforts to buy this house, also ASC have an schedule sale date on January 5 of 2015, I tried to modified my mortgage, and they don't give me any option to keep my property, they...

Asc Cash Advance / They continued to send fake emails that I owed them money

Be
Bec43 on Sep 6, 2014

I got the email from the company ASC Cash Advance that I owed them about $900. The provided loans and I already returned them money for mine, so their email was scam. I replied and told that I paid everything several weeks ago, but these jerks continued to send these fake emails and...

Auto Service Company, Inc. / claims

Vm
vmunz on Jul 11, 2014

I bought a 06 BMW 3-series about a month ago. With the vehicle, I purchased the warranty thinking it would be a great idea in case my car failed at any given moment. The day I bought my car I noticed the engine service light was on. I took it to a BMW dealer and was told that ignition coil...

ASC Warranty / cancellation refund

12
12teacher on Mar 18, 2014

A warranty for asc was purchased through auto limits irving, texas for a 2005 mercedes benz which was a repair magnet. Regardless of the repair nothing was covered. I finally made the decision to trade the car at a totally different dealership. The warranty was financed through the...

ASC Warranty / refusal to honor warranty

Un
UnhappyInMissouri on Jan 11, 2014

We purchased a used 2005 GMC Envoy on 11-02-13. When the finance person explained the warranty to us, he said that it covers "everything" except for the Front Suspension because it had over 85K miles. He gave us a pamphlet that lists the different packages and pushed the "Deluxe Coverage"...

ASC Warranty / refusal

Wi
William 542 on Dec 30, 2013

I have had my vehicle for less than 2 years. I bought a warranty for 4 years a and 48 months. My vehicle is a 2008 F250 Ford. It has not been 2 years and I have not gone over 48, 000 miles. When the service department contacted ASC they were told they will not honor he warranty. I have...

ASC Warranty / 2011 bmw x5

Ti
Timlg on Dec 9, 2013

I purchased a used 2011 BMW X5 from a dealership. Two days later the check engine light came on. I contacted Travis at ASC Warranty and he said to take it to the dealership for repairs. The following week I took the car to the dealership for diagnostics. The dealership told me that it wa...

ASC Warranty / won't cover new engine

Sa
Sandman4414 on Aug 8, 2013

I recently bought an 02 pontiac bonneville as is from a car lot and received an as warranty for 6 months / 6, 000 miles. Within 71 hours my engine spun a bearing and is useless and the whole engine nneds replaced. My mechanic called asc and they said it was wear and tear and not covered!...

ASC auto warranty / They are a joke

Br
Broham00 on Oct 3, 2012

I received an ASC Warranty when I purchased my truck used. I was led to believe this was an excellent warranty and that it was called a diesel plus coverage that was more extensive than a regular warranty. Twice now I have had issues with this truck that I have only driven roughly 3000...