Amassurance Complaints & Reviews

Amassurance / road assist service and call the hotlink very poor

Apr 25, 2019

12.15am/Thursday/26/4/2019 My tlcar breakdown. Call road assist many time around minutes, nobody answer only the operator machine answer.Until i send aoa thru sos amansurance apps. After 20min just received call from customer service. Just inform he try contact mechanic available or other way...

[Resolved] Amassurance / complaint about claim processing too long

May 19, 2017

Policyholder : Teh Whey Hoon / Tai Wei Lon Policy no : CFH -F0367021-33 ( houseowner and householder policy) i would like to make a complaint about my house fire claim for too long. Since my house been fired on 28/3/2017 till today 19/05/2017 almost 2 month time we seem have not received any...

Amassurance / Windscreen claim!!!!

Mar 24, 2017

Hi.. I spoken to three of your agents regarding my windscreen claim.. I rang your call centre (23rd march) & attended by hanim.. Enquired about claiming procedures.. Today (24th march) I went to one of your panel as per advised by hanim.. Mobile wind screen in bukit raja klang.. I wa...

AmAssurance CG21 / Insurance Surrender Service


I am complaining against AmAssurance due to unsatisfaction services and unfair treatment. I have signup with AmAssuramce insurance scheme but received none service from the agent. I have inform my agent of my intention to discontinue the scheme after being tied up for 2 years as I found...