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Artfire.comcustom jerseys

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T Sep 24, 2019 Review updated:

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tommys155
Tommy S.
1 review
9/24/19
Dont use any of these sellers! Artfire, Fansheaven, Epic, Edgesports!
I purchased a jersey for my son, from "Edgesports" which obviously was passed over to "Epic"??, that hasn't arrived now almost three weeks later and no response as to its location. You get bounced around emailing some seller or manufacture in china, that hides behind Artfire and gives horrible customer service. On top of that, I ordered two custom jerseys that arrived made and the wrong sizes, that I made perfectly clear during ordering. Then I tried to communicate with this "FansHeaven" seller, and was told they would give me $20 back and I could keep the wrong size jerseys. After asking for a quick correction on the order and get me my jerseys, I was told they would give me half the money back and I could keep the wrong size jerseys. After asking when I would be refunded, I was told they would refund the money right after I put in a good review for them. I again asked for them to correct the order and send me the right stuff, give me return postage verification, and then again I was told I would be refunded after putting in a good review. This company refuses to correct any mistaken orders then talk to you like you're wasting their time.. after taking your money. They take no responsibility for their mistakes. I side of it taking forever to receive an order, just hope they don't mess up because you'll be stuck with it. Yes I feel using anyone or any site that represents the sellers is all part of the scam. Absolutely horrible customer service. I agree 100% with the many reviews stating the negative experience with using Artfire or it's sellers.

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  • Updated by Tommy Stapp · Dec 13, 2019

    Sorry to say but if you used these sellers itll be 3wks or more to get your things. And hopefully it will be correct because you'll be stuck with it.

Responses

  • Kr
    Kristen1216 Dec 12, 2019

    I placed a order and have no received a tracking number nothing I have emailed 3 times and no response I want answers

    [email protected]

    Order number- 2057823

    I would have to keep asking for something I paid for

    0 Votes
  • Kr
    Kristen1216 Dec 12, 2019

    I want / red answers now

    0 Votes
  • Kr
    Kristen1216 Dec 12, 2019

    Its impossible to get ahold of any one over the phone threw a e.ail anything

    0 Votes
  • Kr
    Kristen1216 Dec 12, 2019

    I need answers on when I will receive my order. If I don't receive it within a day or two, I will turn the site in to the BBB and that will shut sales down for everyone. This is ridiculous! I need some communication from the seller

    1 Votes

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