Menu
CB Furniture Stores Art Van Furniture 4375 28th St SE, Grand Rapids, MI, 49512, US
Art Van Furniture company logo
Art Van Furniture
reviews & complaints
Art Van Furniture company logo

Art Van Furniture

4375 28th St SE, Grand Rapids, MI, 49512, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
2:00 pm - 8:00 pm
Tue
2:00 pm - 8:00 pm
Wed
2:00 pm - 8:00 pm
Thu
2:00 pm - 8:00 pm
Fri
2:00 pm - 8:00 pm
Sat
2:00 pm - 8:00 pm
Sun
2:00 pm - 8:00 pm
ComplaintsBoard
M
6:16 pm EDT

Art Van Furniture - beautyrest queen mattress and adjustable power base

I purchased the Beauty Rest Silver Queen Mattress and adjustable-power base at the Grand Rapids location one week ago today. The base was delivered and had a huge hole in it. A new one will be delivered on Friday. I also complained about the mattress as I bought the warranty and have gotten the worst sleep. I do not want this mattress and want to return it. Customer service directs me to talk to the store and the store directs me to talk to customer service. I am very unhappy. If my base is delivered, without holes, I will keep it as they had to make a second trip, but I do not want this bed! Wouldn't it make more sense to return it now when I've only slept on it a week and the deli every men are coming? What can I do? Thanks so much for getting back to me. My name is Megan Martin. My email is [protected]@yahoo.com

Read full review of Art Van Furniture
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.