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CB Furniture Stores Art Van Furniture Complaints #2-21
Art Van Furniture

Art Van Furniture review: beautyrest queen mattress and adjustable power base

M
Author of the review
6:16 pm UTC

I purchased the Beauty Rest Silver Queen Mattress and adjustable-power base at the Grand Rapids location one week ago today. The base was delivered and had a huge hole in it. A new one will be delivered on Friday. I also complained about the mattress as I bought the warranty and have gotten the worst sleep. I do not want this mattress and want to return it. Customer service directs me to talk to the store and the store directs me to talk to customer service. I am very unhappy. If my base is delivered, without holes, I will keep it as they had to make a second trip, but I do not want this bed! Wouldn't it make more sense to return it now when I've only slept on it a week and the deli every men are coming? What can I do? Thanks so much for getting back to me. My name is Megan Martin. My email is [protected]@yahoo.com

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Keywords:
adjustable-power base beauty rest silver queen mattress bed customer service grand rapids location huge hole return store unhappy warranty
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    May 20, 2026
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