Arnoldsupplements.comOrder not received

This review was posted by
a verified customer
Verified customer

I placed an order with Arnold Supplements over the internet, for 2 bottles of nutritional supplements.
My debit card was charged the same day; I additionally selected 2-3 day
priority USPS shipping. Over 5 days have passed, I have not received my
order; I have tried calling this company over 5 times, all at different
times of the day and I receive the same phone message that no one is
available to take my call. I sent an email
asking when I could expect to see my package. I immediately received an
auto-reply e-mail stating that they would respond within several hours
but I received nothing. I e-mailed again the same night, demanding to
know why my card was charged if my merchandise was not shipped. After
reading their website, it clearly stated that the customer's credit card
would not be charged until the product was shipped. I am at a loss; I
do not know what to do. All I want now is my money back, I feel this
company is being deceptive...Will never order here again.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.