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Arab National Bank [ANB] Customer Service Phone, Email, Contacts

Arab National Bank [ANB]
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www.anb.com.sa

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1.1 111 Complaints
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Arab National Bank [ANB] Complaints 111

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A
3:01 pm EDT

Arab National Bank [ANB] credit card

Dear sir,

I make onlineshopping from awok.com on 13-07-2017 with order # [protected] . Order doesn't proceed and amount deducted from my credit card.then order was cancelled but money does not come back.I call to awok.com but they say money is in your bank.
This is second time complaint but problem still persist.plz check my credit card data and resolve my problem.I will be thankful to you.

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Garden101
SA
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Oct 25, 2018 8:48 am EDT

For Arab Nationa Bank Visa Card, I would like to know when is the exact date for paying the monthly due amount?

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5:50 am EDT

Arab National Bank [ANB] payment not received

Dear Sir/Madam

Kindly check our payment, we have paid SR1672.14 as monthly amortization for the month of Aug and it was paid last Aug 07, 2017 thru SADAD no. [protected]. The amount we have paid maybe not credited and still showing outstanding. The due date showing Aug 06, the same day that we have paid the amortization.

Awaiting your immediate response and action in order to avoid penalty.

Thank You.
Lylan

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5:59 am EDT
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Arab National Bank [ANB] credit card

Client Number- [protected]
I never Receive my bill in a proper description, i have requested many time to send a detailed bill on email, which is never done.
Print hard copy bill is often missing or if i receive it's mostly after the date of payment.
Customer Care put the call on hold and mostly never come back, the back office service is really very bad, i visited Head Office and two branches for the same, but none in the bank have any idea about the credit card or credit card bill, they are just saying keep on calling it will come, i dont know what they mean by that, when the answering machine is not giving me the option to talk to agent how i will talk i dont know.

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12:09 am EDT

Arab National Bank [ANB] credit card outstanding balance

I left Riyadh since Feb 2015 and no outstanding obligations with any bank or with Arab national bank. The usual process of final pay is any outstanding balance with the bank will be automatically deducted from the account once final pay has been debited. However, on August 3, someone from KSA keeps on calling me insisting that I still have remaining balance with my ANB credit card. calls fr different numbers such as +[protected], +[protected] & +[protected]. However, I am asking for at least a bilking statement or statement of account or the breakdown of the balance but they cannot provide me any.
Hope to receive immediate assistance on this matter.

Thanks

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7:11 am EDT
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Arab National Bank [ANB] 8874 hsb (my car 2nd key is missing)

Dear Sir,

I have finished my monthly installments in April and the car is already transferred to my name but my car 2nd key is missing from Arab National Bank Auto lease branch. Every time i visit the Auto lease branch and all the time the answers are that the key is not available.

need your support!

B.Regards
Husnulmaab Nadeem
GSM#[protected]

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4:49 am EDT
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Arab National Bank [ANB] payment of monthly installment not in system.

Dear Concern,

Since 4 years I am paying ANB Car lease installments, since March 2017 my payments are not showing up in my statement. As per bank, they are saying that since 3 months I haven't Paid my installment but unfortunately, I was failed to pay One.

Now I am trying to pull out the payment history by tracking my phone number or resident ID Number, but the customer service agents are not doing that.

It will be highly appreciated if you could help me with this issue, since day by day the penalty is increasing.

Look forward to your earliest response.

Best Regards,
Febin Ahmed.

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12:55 pm EDT
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Arab National Bank [ANB] credit card charges without activation

Dear ANB team,

I had received the credit card from ANB before 1 year, which is not activated till now. But i have a letter from ANB which mentioned i have to pay around SAR 900.

When i communicated to customer care, i was informed that i have to pay the pending amount.

Please be informed again that i have not activated my credit card.

I expect that i will get the solution

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4:15 pm EDT

Arab National Bank [ANB] I am faraz r patel, I was charged two times amount 165.23 sr for debit card [protected] of account no [protected]

I am Faraz R Patel.
Date : 28/04/2017,
Time of incident: 19.33
I was charged two times amount 165.23 Sr at Al Tamimi Market co, Dabab street. First time the transaction declined but still my account is debited and the second time transaction was approved, so i was charged again for the same amount.
Kindly check the issue and refund the amount 165.23 Sr in my account no [protected].

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10:53 am EDT

Arab National Bank [ANB] about my account update

Dear sir,
I am vipin vellapoyil id no [protected](iqama), two weeks before I submitted my renewed iqama copy to nearest bank anb al mahjar branch near industrial city Jeddah. But last friday 21/4/2017 I received message your account frozen . Today again I submitted my copy of iqama at the same branch, but still my account is frozen, when they will update my account, after two days my salary will be transfer. Can you help me .
Best regards
Vipin
[protected]

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amaullah73
US
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Jul 15, 2018 4:18 am EDT

The same thing happened to melast year ..The worst bank service in Saudi Arabia

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ManBahadur Rai
SA
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Apr 17, 2018 10:42 am EDT

Update My Account

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12:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Arab National Bank [ANB] account blocked and money not able to transfer

Am an Indian, worked in the Saudi Arabia during [protected].During that time i opened an account (A/C # :[protected]) for my salary in Arab National Bank, Jeddah Branch.I left Saudi Arabia By April 2009 and i have 16456 SAR in my account which is deposited by my Company(WIPRO Arabia Limited) as my final settlement.
Thou i had online banking, i dint withdraw that money, thought to do online transfer once come back to India.But My account has been blocked and i cant able to withdra the money or transfer my money.I contacted the bank several times by mailing as well by making ISD calls, but they are not responding me properly.
Please help me to get my money.

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5:22 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Arab National Bank [ANB] money transfer (telemony)

I am having a complaint about Arab Bank Telemoney service, my cousin send an amount of INR 50000/- on 06-11-09 from your bank THUQBAH TMC branch (branch code 301), but till this date after 55 days, the amount is not credited in my account, the transaction receipt is attached herewith, I send a mail to the bank and they send me a replay on 15th December 2009 that my complaint is rejistered and the ref No is [protected] and the contact person is MR.Hatif Al Arabi. I am requesting you to consider my complaint and do the needful follow up to get me the justice.

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Aijaz Mir
US
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Jul 15, 2023 9:33 pm EDT
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On 04-07-2023 ATM did not dispense cash and my transaction of 1500 INR got failed.kindly reverse the amount as I need the money in Saudi Arabia.the transaction failed in ATM no 2112 located in Mecca Saudi Arabia

Card no attached

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MOHAMMAD shahban
Riyadh, SA
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Jul 11, 2023 7:12 am EDT

ATM not given money after less money in the account

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Maggie M_
US
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Dec 31, 2022 9:37 pm EST

I'm outside the Kingdom and need bank statement from my former account, please advise me on how to apply for it from outside Saudi Arabia

I worked there between 2015 and 2020, I'm really in need of the bank statements and I'm calling I can't seem to get through to anyone

ANB Jeddah, kings road branch

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Vinodkumar Patel
Al khobar, SA
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Nov 23, 2022 2:07 am EST
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I went go anb branch and as per instruction update my mobile number which is connect with my Iqama but still problem is not solved

My Iqama number - [protected]

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Favas. Kuniyil
US
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Feb 29, 2020 9:06 pm EST

Trying to meet a customer service officer from last 4 days.always taking token and waiting long time and going back.only one guy available in counter instead of 4.no respect for human time

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Abdelwahab Toraia
US
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Feb 05, 2020 9:34 am EST

I had request to cancel credit card before activating 3 years ago but they didn't and charge me the annual fees although I sent lot of mails and raised lot of complaints through phone without any support or result.

Thanks,
Abdelwahab
[protected]

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anwarzeb sherzada
SA
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Jan 08, 2020 6:18 pm EST
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hi..sir i transfered 1000 SR from ERSAL mony transfer by using my ANB debit card on jan1, 2020, balance deducted from my acount but not sent.now i want to return my balance please help me.

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Qaisar123
SA
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Dec 04, 2019 1:29 am EST
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Dear sir i am a riyadh bank customer today i visit my nearst ANB ATM...in my acount 410 ryal. I did transection 400 ryal but ATM mashing hang ant after few mint dliverd my card but cash not dliverd i chek my balnc 400 ryal deduct in my acount while ATM not dliverd any cash..reciept attached

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1687 expedia human resource
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Nov 09, 2019 7:29 am EST
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Account Activated

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Afak Beg
US
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Oct 27, 2019 8:45 pm EDT

Help me

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Overview of Arab National Bank [ANB] complaint handling

Arab National Bank [ANB] reviews first appeared on Complaints Board on Dec 30, 2009. The latest review International transaction is on hold was posted on Mar 6, 2024. The latest complaint ANB account unauthorized deduction was resolved on Sep 19, 2022. Arab National Bank [ANB] has an average consumer rating of 1 stars from 111 reviews. Arab National Bank [ANB] has resolved 3 complaints.
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  1. Arab National Bank [ANB] Contacts

  2. Arab National Bank [ANB] phone numbers
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    23%
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    More phone numbers
  3. Arab National Bank [ANB] emails
  4. Arab National Bank [ANB] address
    PO Box 56921, Riyadh, 11564, Saudi Arabia
  5. Arab National Bank [ANB] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Arab National Bank [ANB] contacts
Arab National Bank [ANB] Category
Arab National Bank [ANB] is ranked 147 among 412 companies in the Banks category

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