APCOA PARKING (UK) Ltd review: Broken machine and outrageous charge
Bedford hospital car park has one broken machine and a long queue waiting to use it. Then it often takes 2 attempts before success. Patients are already stressed when going for treatment + added problems with ticket machine.
Added to this, the charges for a hospital is outrageous = £3.30 for 1 hour. How do you ever complete an appointment including walking time, waiting time etc in 1 hour. You dont know how long you will be and I have several times paid for an extra hour which hasnt been needed.
It should be a camera when you go into the car park, and then you pay before you leave when you know how long you have been there.
How about the caring side and fairness of charges?
Desired outcome: I would appreciate a response with the assurance that the machines in the car park are repaired promptly and fairer system of charging.
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