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1.0 404 Reviews

How responsive is Anheuser-Busch's customer service?

2 Resolved
402 Unresolved
Absolutely frustrating 🫠
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Anheuser-Busch reviews and complaints 404

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1:44 pm EDT

Anheuser-Busch Busch light

On 11 May I had purchased a 30 pack case of busch light. Three cans were dented and beer was flat and missing out of the cans. One can was similar to that except it had a slinky white thing inside the can. This is highly frustrating knowing this has happened times before and it’s the only beer I enjoy drinking.

Desired outcome: Compensation for the case

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9:59 pm EDT

Anheuser-Busch Budweiser Beer has no effervecence--it is flat

My wife and I are long standing Budweiser loyalists, however our loyalty can no longer stand to drink flat beer. I do not understand how Budweiser continues to produce flat beer. Surely quality control should have found out what was going on.

We drink mostly canned beer if that helps in your investigation. It is not like we drink a lot of beer but when we do, we like it to taste as it once did. We are over 70 years of age and have some idea what a good bottle of beer should taste like.

I hope this letter inspires Budweiser to pick up their game and go back to the drawing board.

Mike Miller

6339 Salish Drive----Vancouver BC---V6N4C2

[protected]

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4:02 pm EDT

Anheuser-Busch Budlight beer

I brought a case of 7oz budlight beer and have tasted like they got hot then cold.and I would like a refund please. My name is penny manley

Desired outcome: Refund

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1:10 pm EDT
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Anheuser-Busch Michelob ultra mail in rebate

Purchased 6 cases and provided the 6 UPC codes along with the rebate form filled out and the ORIGINAL receipt. I received a prepaid for $5.00! It should have been $30.00. I don’t understand why you have the rebate form stating what needs to be done and I followed exactly and I get only $5.00! If you don’t want to keep happy customers this is a good way of doing so!

Desired outcome: Would like my $25.00 that I rightfully am owed.

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Randy Jablonski
, US
Jul 13, 2022 6:57 pm EDT

I did the same thing. Bought 6 of the product which should have been 30 dollars and got a card for $5. This is a bud light scam.

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1:14 pm EDT
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Anheuser-Busch Busch 12 cans

I bought a case of 12 cans and I notice 3 cans inside 3/4 empty. Seems like someone had drank some then closed the lid.

Desired outcome: I would like a reimbursement since I paid 15.55$ or coupons worth that amount to buy another

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10:59 am EDT

Anheuser-Busch Truck 30205

In Fremont California truck 30205 at 740 am when schoolchildren were entering saint josephs school moved into the bicycle lane to pass a car turning left and drove through the bicycle lane at about 20 mph. These are older narrow roads with narrow sidewalks and right across from a school. Children cross that street regularly at that time of morning.

[protected]@protonmail.com

Desired outcome: I am provided proof that the driver has received additional training or I receive an explanation as to why this was a safe maneuver

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4:23 am EST
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Anheuser-Busch Broken bottle batch L1147SL, 05 04 May 22 A

Good afternoon

I recently purchased a box of 12 budweiser. On opening the box the top 3 bottles were fine, I then went to remove the next 3 and one of the bottles was in half with a sharp edge narrowly missing my wrist. There was no sign of the top half of the bottle and obviously no contents.

My main concern is the damage this could have caused.

Regards

Julia Attenborough

Sent via BT Email App

Desired outcome: At least a refund

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2:29 pm EST
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Anheuser-Busch Michelob ultra pure gold

I purchased a 12 pack on 2/23/22 from Walmart in Torrance. One of the cans was dented (no holes) and partially filled. I tasted it and was flat. The information on the flap is 10MAY22 DK19808 OV-LK6R59 and the carton was not damaged and the can was in the middle of the pack. I was disappointed in paying for a 12 pack and receiving a defective can. Thank you.

Desired outcome: Refund for 1 can

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Vetko Toromanovic
, US
Jun 17, 2022 2:47 pm EDT

I delivered today at Baldwinsville NY… I missed stop sign , Barbara (boss lady) at check in gate called me by terrible names and she sad straight to ma face “ you are nothing but a 🐶 DOG” imagine how I started to shake! I almost call 911 cause I thought i will have heart attack… thinking about suing her and that place…

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2:11 am EST
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Anheuser-Busch Natural ice

Took my last swig from my can and damn near choked on a cardboard slug. Not to mention I drank the whole beer with the slug in it along with whatever machine oil or grease the it picked up during manufacturing. There is no way this cardboard could have gotten into my can after I opened it. Please let me know hoe this happened and provide an appropriate solution.

Desired outcome: How does a cardboard slug get into a can of beer to begin with? How can I be sure this won't happen again? Seriously considering switching to Milwaukee Best Ice.

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1:51 pm EST

Anheuser-Busch Michelob ultra

I always buy my beer at Walmart. Today I go in and get mu beer and on the cooler it is priced at $17.97 for an 18 pack cans. When I got to the checkout the 18 pack rang up at $21.27. When I asked why it was not marked correctly, I was told that it was not their item that the prices were set by the vendor. I do not have a problem if you want to raise your price but what price is advertised it should sell for. If the Item was advertised correctly I had other options that I could have chose.

Date 2/25/2022 at 1:15 pm

Desired outcome: That your product is priced accurately at all times.

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2:47 pm EST
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Anheuser-Busch Busch light tall boy

I opened a brand new case of Busch light and I had a can in the middle of the box that was empty, it had a hole in the bottom, my guess it’s from Shipping,

Desired outcome: Maybe a free case of beer

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11:40 am EST
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Anheuser-Busch Chelada 16oz cans failing and lack of availability in SWFL

From a loyal Bud Light Chelada buyer (1 case/week) since launch:

#1 - Very limited 4/16oz availability in SWFL even though it's slotted in "some" Walmarts and Publix. It sells out very fast and then takes weeks to restock

#2 - The cans you are now using are so thin they burst at the smallest contact. I have had them leak in the cooler, storage and fridge. They also fall out of the 4 pack rings and burst. Why don't you go back to the 12/12oz pack?

Note: We live in WI for 6 months per year and have few issues with availability. Woodmans, Superior and Festival all stock plenty...Kudos to them!

Desired outcome: More availability in SWFL and better packaging. Maybe go back to the 12/12oz packs. Not the assorted version. Some consideration for the high volume of leakers I've had during the past couple years. Thank you

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7:09 am EST

Anheuser-Busch Broken bottle/cut finger

I buy a 12 pack of budlight I was pulling the beer out of the box and cut my self there was a busted bottle inside the box, I never had a problem before and thats why I was pulling the bottles out of the box without looking inside, the box looks like the bottle was pack all ready with no beer it dosent have a stain, I cut one of my knuckles and I went to the wallmart where I bought the beer and told me to make a complain with the Budlight beer company that they dont deal with this matter! I had family in my house that are witness of what happen, my name is Luis Carlos Morales I live on 9845 minuteman st. El Paso Texas 79924. If you have any questions please fill free to call me at [protected].

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Update by Luis Carlos Morales
Jan 23, 2022 7:15 am EST

beleive me i dont want to get a lawyer on this situation please review my complain and see if you can help me with this matter!

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R. Car.
, US
Jan 23, 2022 10:49 am EST

Walmart is passing the buck on this. What are your physical injuries? What are your medical bills? Do you require ongoing treatment? As a former personal injury paralegal, I can tell you that you are not going to find an attorney who will take your case. Every law firm I worked at, we only took cases where the person had suffered injuries that required ongoing treatment. Best case scenario is Anheuser-Busch will replace the beer, which is actually something Walmart should have done.

Ok, I just looked at your pictures. No, you will not find an attorney who will take your case. Just fight for your free beer.

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9:09 pm EST

Anheuser-Busch Busch light

We went to our bp gas station and bought a 6 pack of Busch light bottle 4/6 beers were skunky and did not taste good. We drink this beer all the time. It was a huge disappointment since this is the only beer we drink. My email is maddison.[protected]@gmail.com if you have any questions thank you.

Desired outcome: Better taste

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10:20 pm EST
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Anheuser-Busch Bud Light Chelada/ tall can over 16 oz(24-42?)

More a notification to follow up on than complaint (other than I really like cheladas and didn't get to drink this one) Tall Boy had to go down the drain after saw the red flakes and black flecks filling My pilsner glass (16oz) twice. YIKES
... purchased neighbor hood Walmart.. Mobile, Ala... really want one now but ?!
Looks like could be the spices not filtered out when canned. Hope it's not a new way of canning because it's gross !

Desired outcome: Coupon for trouble to advise......

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11:30 am EST

Anheuser-Busch Bud light beer

I bought (2) 36 packs of Bud Light from Costco in Auburn Hills, Michigan; one last month (which we no longer have the receipt for and another, yesterday. After discovering the off-putting taste in each can opened (which I never experienced before, ) I attempted to return in to Costco. Costco said it it unlawful for them to take it back. The service rep said to contact you directly for a refund. Before I left the store, I purchased another 36 pack, figuring it would be fine. Not so, it had the same bad taste as the first case. Now I have (2) 36 packs that are bad.
I will include a photo of the receipt for the second box, along with the case code and lot number from the can(s).
Can code of first case purchased last month:
21MAR22NE0733
Can code of case purchased yesterday:
21MAR22NF0733
Case code from product bought yesterday:
SPEC#1606-C
STOCK#675428
SKU#[protected]
Unfortunately, I don't have the case purchased last month. After attempting to return it to Costco, I left it there for them to dispose of.

Desired outcome: Refund of the full purchase price for (2) 36 packs

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Update by James Gomulka
Jan 15, 2022 11:33 am EST

Kindly refund the cost of (2)36 packs of Bud Light

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2:53 pm EST

Anheuser-Busch Busch beer.

I have drink Bush beer for over 10 years now. I have not ever found in my beer what I have found here I don't know what it is but I drink almost all of a 30 pack without pouring it on ice as I do sometimes so I have no idea how much of that I have put in my body. But last night I had a beer out of that 30 pack and it had Brown particles in the bottom of my glass so I went and got another beer opened it the same thing with it they were the last two out of that 30 pack I just feel like I don't know what happened here but I feel like I should be compensated for it because this is gross to think that I drink the beer and had this in it which I don't even have a clue what it is.

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11:43 am EST
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Anheuser-Busch Beer

Hi my name is Jim I might be in the wrong place but this is all I could find for a complaint I buy two to three 30 packs at a time my complaint is when you crack open a beer you should hear a nice sound right but when you don't have a sound like a dud and taste like sour water it's bad because when you open three quarters of a 30 pack you get upset I would like to hear back from someone thank you my email is [protected]@gmail.com

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11:12 am EDT
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Anheuser-Busch Plastic Six pack carriers.

11/24/2021.
My wife went out today to purchase a 12 pack of 12oz. Bud bottles.
She was sold two six packs with the plastic carriers. While removing the beer from the carriers two of the caps caught and came off. Not sure if you are discontinuing the carboard carriers but they seem a much better option. Thank you R.Vacula.

Desired outcome: Do away with the plastic.

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4:04 pm EST
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Anheuser-Busch Busch/light and busch beers

My husband and I drink Busch and Busch Light beers. Here lately there has been several flat beers in our 30 packs! Taste flat and nasty! Can something be done about this? It's been happening for at least 2 months. Number on my can I just opened and had to throw away is, 1 10 15 N2 MC

Thank You
Sharon Lee Kirgan
183 W 1st South St.
Richview, Il. 62877
[protected]

Desired outcome: Would like to be reimbursed for some of the beer we have to throw out!

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Anheuser-Busch In-depth Review

Company Overview:

Anheuser-Busch, a renowned beer company, has a rich history and background that spans over a century. Founded in 1852, it has become one of the largest and most successful breweries in the world. The company's mission is to bring people together through the joy of beer, while upholding their core values of quality, integrity, and responsibility. Anheuser-Busch has achieved numerous key milestones and achievements, solidifying its position as a leader in the industry.

Product Range:

Anheuser-Busch offers an extensive range of beer brands that cater to diverse tastes and preferences. From iconic classics like Budweiser and Bud Light to craft beers like Goose Island and Shock Top, their portfolio is vast and varied. With a wide variety of beer styles and flavors available, beer enthusiasts can explore different options to suit their individual palates. Additionally, Anheuser-Busch occasionally releases specialized products or limited editions, providing unique and exciting experiences for beer connoisseurs.

Quality and Taste:

Anheuser-Busch is committed to brewing high-quality beer that consistently delights consumers. Their brewing techniques and carefully selected ingredients ensure that each beer maintains a distinct taste profile. With a focus on consistency, Anheuser-Busch delivers beers that meet the expectations of their loyal customers, ensuring a satisfying and enjoyable drinking experience.

Sustainability and Environmental Initiatives:

Anheuser-Busch takes environmental sustainability seriously and has implemented various practices and initiatives to minimize their impact on the planet. They prioritize water conservation and waste reduction, employing innovative methods to reduce their environmental footprint. Additionally, Anheuser-Busch actively utilizes renewable energy sources, contributing to the reduction of their carbon footprint.

Community Engagement and Corporate Social Responsibility:

Anheuser-Busch actively engages with local communities, demonstrating their commitment to corporate social responsibility. Through philanthropic initiatives and partnerships, they make a positive impact on society. Anheuser-Busch also takes responsibility for promoting responsible drinking, actively participating in alcohol education programs and responsible drinking campaigns.

Brewery Tours and Visitor Experience:

Anheuser-Busch offers brewery tours and visitor centers, providing beer enthusiasts with an immersive experience. These tours offer educational opportunities, allowing visitors to learn about the brewing process and the history of Anheuser-Busch. Tasting rooms and events further enhance the visitor experience, providing opportunities to sample a wide range of beers and engage with fellow beer lovers.

Customer Service and Support:

Anheuser-Busch prioritizes customer satisfaction and provides accessible and responsive customer support channels. They assist customers with product inquiries, complaints, and feedback, ensuring that their concerns are addressed promptly. Online resources and FAQs are also available, providing customers with helpful information and guidance.

Distribution and Availability:

Anheuser-Busch products are widely available globally, thanks to their extensive distribution network and partnerships with distributors and retailers. Customers can conveniently access their favorite beers through online ordering and delivery options, ensuring a seamless purchasing experience.

Pricing and Value for Money:

Anheuser-Busch offers a range of pricing options for their beers, catering to different budgets. Their value for money is competitive compared to other brands in the market, providing customers with quality beers at reasonable prices. Additionally, Anheuser-Busch occasionally offers special promotions or discounts, further enhancing the value for money for consumers.

Customer Reviews and Ratings:

Anheuser-Busch receives positive customer reviews and ratings from various sources, reflecting the satisfaction and loyalty of their customers. The analysis of feedback highlights the consistent quality and taste of their beers, as well as their commitment to sustainability and community engagement. Overall, customers are highly satisfied with Anheuser-Busch's products and services.

Industry Recognition and Awards:

Anheuser-Busch has received notable industry awards and accolades, recognizing their brewing excellence and sustainability efforts. Their participation in industry events and competitions further showcases their commitment to innovation and quality. These achievements solidify Anheuser-Busch's position as a leader in the beer industry.

Competitive Analysis:

Anheuser-Busch stands out among its key competitors in the beer industry due to its unique selling points and differentiating factors. Their extensive product range, commitment to quality, and strong market positioning contribute to their significant market share. Anheuser-Busch continues to innovate and adapt, ensuring their continued success in a highly competitive market.

Future Outlook and Innovation:

Anheuser-Busch has ambitious plans for future growth and expansion. They invest in research and development to drive innovation in brewing techniques and introduce new products. With a focus on meeting evolving consumer preferences, Anheuser-Busch aims to remain at the forefront of the beer industry, offering exciting and innovative options for beer enthusiasts.

Conclusion:

Anheuser-Busch, with its rich history, commitment to quality, and extensive product range, is a top choice for beer lovers worldwide. Their sustainability initiatives, community engagement, and dedication to customer satisfaction further enhance their appeal. With a wide availability of their products, accessible customer support, and competitive pricing, Anheuser-Busch offers a compelling value proposition. Overall, Anheuser-Busch is highly recommended for consumers seeking high-quality beers and a company that prioritizes social and environmental responsibility.

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