And Services
Reviews and Complaints

ed up. Finally, I got fed up and called another company. They came out and found that And Services had installed the unit incorrectly. They fixed it and now my AC is working great. I would not recommend And Services to anyone.

I had my unit installed by And Services about two years ago. At first, everything was working fine, but about three months ago, my AC stopped working. I called And Services multiple times and was told that they would come out the next day to fix it. However, they never showed up. This happened at least six times, and I was getting frustrated.

Finally, I decided to call another company to come out and take a look. They found that And Services had installed the unit incorrectly, which was causing the AC to malfunction. The new company was able to fix the issue, and now my AC is working great.

Overall, I would not recommend And Services to anyone. Their lack of follow-through and incorrect installation caused me a lot of frustration and wasted time. If you're looking for a reliable HVAC company, I suggest looking elsewhere.

I recently used And Services for some work I needed done around my house. I have to say, I wasn't too impressed with their service. It seemed like they were more interested in making money than actually helping their customers. They charged me way too much for the work that was done, and I felt like they didn't really care about my satisfaction.

One thing that really bothered me was the fact that they take a 10% commission for their salespeople and a 15% commission for their workers. I mean, come on, that's just ridiculous. It's no wonder their prices are so high.

Overall, I wouldn't recommend using And Services. There are plenty of other companies out there that offer better service at a more reasonable price. Save yourself the headache and look elsewhere.

I had a big problem with my shower faucet. It was leaking and I needed it fixed right away. I found And Services online and decided to give them a try. They came out to my house and fixed the problem, but I was shocked when they charged me $1350 for the repair. They told me that they had to replace two Delta Cartridges that cost only $65 each. I asked for an itemized bill, but they refused to give me one. They said that they charge a flat rate for their services.

I was really upset about the price. $1200 an hour is way too much money for a simple repair job. My auto mechanic only charges $95 an hour, and he does much more complicated work. I felt like And Services was taking advantage of me because I was in an emergency situation. They knew that I needed the repair done quickly, and they charged me an outrageous price.

I think that the flat rate charges and the lack of an itemized receipt are just ways for And Services to overcharge their customers. They know that people are willing to pay more when they are in a hurry, and they take advantage of that. I would not recommend this company to anyone. If you need a repair done, find someone who will give you a fair price and an itemized bill. Don't let And Services take advantage of you like they did to me.

I recently had an experience with And Services that left me feeling quite disappointed. I had purchased a Goodman 2 ton heat pump from them and had it installed at the end of October 2019. However, on Friday February 24, 2023, after only 38 months of intermittent operation, the run capacitor (Supco, MFD 35+5) failed, causing the system to not start up. While the cost of the part itself was less than $8, the cost of having And Services come out to install it was a whopping $406 - over 51 times the cost of the part itself!

I found this to be excessive, even in a free market economy. To make matters worse, I was given a 2 hour waiting window that dragged on for over 2 days, causing me a great deal of inconvenience. And to top it all off, I am still waiting for the receipt to be emailed to me, which is quite frustrating.

Overall, I would not recommend And Services to my friends or family based on this experience. While I understand that things can go wrong and repairs can be costly, I feel that this situation was handled poorly and left me feeling taken advantage of. As a customer, I expect fair pricing and timely service, and unfortunately, And Services did not deliver on either of those fronts in this instance.

Sincerely,
Mladen from Redington Beach, FL

I've been a customer of And Services for a good 5 years now, and I have to say that I've had a pretty good experience with them overall. However, my recent encounter with them has left me feeling a bit disappointed and frustrated.

You see, my air conditioner had stopped working, and I didn't want to pay for someone to come out and check it for fear that it would be too expensive to repair. But when I contacted And Services about it, they assured me that it wouldn't cost me anything to have them come out and take a look, since I was on their plan.

So, I agreed to have them come out and check it out. But when they did, they told me that it would cost around $700.00 to fix it. I was shocked and told them that I couldn't afford that kind of money right now. So, they charged me $185.00 just for checking it out.

I felt like they had lied to me and that they had absolutely no integrity. It was a frustrating experience, to say the least. I would advise anyone who is considering using And Services to check with the Better Business Bureau before hiring them.

Overall, I still think that And Services is a decent company, but this recent experience has left a bad taste in my mouth. I hope that they will work to improve their customer service and be more transparent with their pricing in the future.

I recently had an experience with And Services, a company that I hired to unclog my main drain line. I must say, I was not impressed with their service. They tried to sell me everything from a whopping $19,000 down to a mere $590. I found this to be quite gimmicky and unnecessary. All I wanted was for them to unclog my main pipe, which I had prepaid for since I wasn't on site at the time.

Unfortunately, they were unable to unclog the line from the roof and wanted to charge me more to try from the toilet line. I was not willing to pay any more money, as I had already paid for the service I needed. To my dismay, they left without unclogging the pipe and still charged me the $590. I found this to be quite unfair and unprofessional.

I decided to send them a message expressing my dissatisfaction, and they promised that the manager would call me around 9:00am. However, it's now 6:00pm and I still haven't received a call from anyone. This lack of communication and follow-up is quite disappointing.

Overall, I would not recommend And Services to anyone. Their attempts to sell unnecessary services and their inability to complete the job they were hired for left a bad taste in my mouth. I suggest finding another company that will provide better service and communication.

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I had a really bad experience with And Services (andservices.com) a year ago. I paid them $32,000 for some work, but in the one year since then, I've had to get five different repairs done on different units. The tankless water heater has burnt out twice, and I was told that the wiring was done wrong during installation. The workmen who came out to fix things only spoke Spanish, and they seemed to think they knew all the rules and had really cocky attitudes, but they didn't actually know what they were doing. They would come unannounced, which was really inconvenient for me.

I went to the Better Business Bureau website and saw that there were a lot of bad reviews for And Services. They actually called me to apologize and offered me a payoff if I would remove my review, which I did, but I never cashed the check. I'm actually considering suing them because of all the money I've had to spend since they did the work. It's really sad that there's no work ethic with this company. They did meet the county's standards, but I had to keep taking time off work and canceling appointments with patients because of their incompetence. So, if you're thinking about using And Services, be very careful!

I had my air conditioner replaced by And Services about a year ago. Unfortunately, the installation was not done correctly. I noticed that something was off with my AC unit and decided to call one of their technicians to come out and take a look. The technician informed me that the installation was not done correctly and that the installation team needed to come back out and fix it. However, it has been a year and they have yet to come back out and fix it.

I think one of the reasons why they have not come back out to fix it is because I asked them to send someone who spoke English. Every time they sent someone out, they could not speak English except for the technician who informed me that the installation was done incorrectly. He said that he did not have the experience to fix it and that the installation team needed to come back out.

I have attached some pictures that I took a week after they installed the AC unit. As you can see, it is not installed correctly. I am disappointed with the service that I received from And Services. They are one of the more expensive companies to go with, and if I did not need the installation done quickly, I would not have gone with them. They were $1500-$2000 more than other companies.

Overall, I would not recommend And Services to anyone. Their installation team did not do a good job, and they have yet to come back out and fix it. The language barrier also made it difficult to communicate with their technicians. If you are looking for a reliable and affordable AC installation company, I would suggest looking elsewhere.

And Services gave me a call on the 19th of November to let me know that it was time for my maintenance. I was happy to hear from them, but unfortunately, they didn't have any availability for over a month, until the 21st of December. I was a bit disappointed, but I understood that they were probably busy.

However, on the morning of the appointment, at 8am on December 21st, I received a voicemail from Nick saying that they had emergencies and couldn't make my appointment. I was frustrated because I had prepaid for my maintenance, but it seemed like I wasn't a priority. Nick told me to call and reschedule, so I did. I called that day, but they said they would have to contact Nick and get back to me. I waited, but I didn't hear anything from them, so I called back the next day.

To my dismay, they didn't have any availability until January 13th, which was 3 weeks later. I was not happy about this at all. If I hadn't prepaid for their services, I would have definitely gone with another company. I was very disappointed with their lack of communication and availability. I don't think I will be renewing anything with them in the future.

The only reason I gave them a second star was because they called me to remind me about my service. However, their lack of availability and communication left a bad taste in my mouth. I hope they can improve their services in the future so that other customers don't have to go through what I did.

So, I had a bit of a plumbing emergency the other day. My PVC pipe broke and I was left without any water in my house. I quickly searched for a local plumbing service and came across AND Services. I called them up at 9:00 am and made an appointment. The person on the phone told me that a service person would be out in 2-3 hours. I was relieved to hear that and waited patiently.

However, as the hours passed, I started to get a bit worried. Three hours had gone by and no one had shown up yet. I decided to give them the benefit of the doubt and waited until 2:45 pm to call them (almost 6 hours later). When I finally got through to them, I was told that they had gotten busy with other jobs and wouldn't be able to make it today. I was shocked and disappointed. They didn't even bother to call or leave a voicemail or text to let me know. I was left without water for another day and all I got was a "too bad for you" attitude.

I was surprised to find out that AND Services is supposed to be a Google certified business. You would think that they would run their business better and care about their customers. Their website and other information say that they are open 24 hours, but I'm not sure which 24 hours they are open. It certainly wasn't 24 hours in a row.

Overall, I would not recommend AND Services to anyone. They clearly don't care about their customers and don't live up to their promises. Do yourself a huge favor and use a business that actually cares about their customers.