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Amway review: Non danno indietro i soldi

V
Author of the review
2:27 pm UTC
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Amway Italy refuses to refund, lies about bank transfer dates, and holds my money!
​Review:
Absolutely disgraceful customer service. I made a return back in late April, and the Credit Note № 8360870 was issued on May 11, 2026, for the amount of 225.53 EUR. Today is June 3, 2026, and the money has STILL NOT arrived in my Banco BPM account.
​To make matters worse, Amway Italy's support is caught in a web of lies. Today, they sent me two completely contradictory emails within just one hour:
​At 12:37, an operator named Jana claimed that the transfer was successfully executed way back on May 25.
​At 13:47, after I demanded the official TRN/CRO bank transaction code to prove it, another operator named Alessio admitted that they actually have NO details about the payment and are still "waiting for information" from their department.
​They are deliberately fabricating payment dates just to stall and illegally withhold my money. I have already officially upgraded my legal dispute with Altroconsumo (the Italian Consumer Protection Association) and informed the European headquarters. Stay away from this company!
​Customer ID: [protected]

Claimed loss: 225.53

Desired outcome: Будь ласка поверніть гроші!

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