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Amtrakbad ride, food, service

Review updated:

The trip South in January had a few problems but the return in early March was a disaster. We ride in the lower level as my wife cannot climb the stairs.

The ride was so rough, it bounced my sleeping head on the window. Too fast over bad tracks.

We had our meals delivered to our seats - service was poor as was the food. The fish (Tilapia) was burned for dinner but the rice was ice cold. In the morning, the milk for our cereal was frozen solid.

A trip to the diner (no service) got some useable but still with ice crystals. Hard to get coffee as well.

Long wait at Lorton - all water fountains broken. Place was a dump.

Responses

  • Rh
    Rhoda Joyner Jan 08, 2020
    This comment was posted by
    a verified customer
    Verified customer

    We took the train to NYC from Atlanta GA the first week in December. I was very sad to find out the service has changed in the Dining Car. Everything is microwaved just like airplane food. It was awful! And so much paper and plastic waste is being generated with the microwaved meals at a time when the plastics issue is being recognized as a huge environmental problem. It was a treat to eat in the dining car. It made the extra time spent in travel worthwhile. I protest!!!

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