RoleCosplay
reviews and complaints

The cosplay quality from RoleCosplay is just not up to par. There are so many issues with the costumes that it's hard to know where to start. For one, the threads are coming out all over the place. It's like they didn't even bother to finish the seams properly. And then there's the fact that the tops and bottoms are two different sizes. It's like they didn't even bother to check the measurements before sending them out.

But that's not even the worst of it. One of the pieces actually broke during shipping. I brought it up with their "customer service" person, but they refused to refund me. They didn't even acknowledge the broken piece, even though I mentioned it multiple times. It's like they just didn't care at all.

And to top it all off, they delete all negative reviews from their website. It's like they don't want anyone to know how bad their products really are. I suspect that the positive reviews are fake, too.

Honestly, I can't stress this enough: go somewhere else. Don't waste your time or money on RoleCosplay.

So, I recently ordered from RoleCosplay and let me tell you, once they got my money it was like I didn't even exist! I was so excited to receive my order, but once the site said it was complete, I decided to check the tracking number. To my surprise, it didn't exist or wasn't working! I was so frustrated and tried to contact the company through email, phone, and even Facebook, but to no avail. It's like they just disappeared into thin air!

I understand that shipping can take a while, but that's no excuse to ignore your customers when they come to you with a problem. It's especially frustrating when the site says the order is complete, but the tracking number doesn't work. I mean, what's the point of having a tracking number if it doesn't even work?

Overall, I was really disappointed with my experience with RoleCosplay. It's a shame because I was really looking forward to receiving my order, but now I'm not even sure if it will ever arrive. I would definitely think twice before ordering from them again.

This Cosplay Shop is not good at all. I ordered my Cosplay in October 2020 and there was a problem with DHL, so they sent my package back to them. I agreed to wait a little bit longer for them to send it back to me. I knew that because of the Pandemic, it could take a little bit longer, but I've been waiting for several months now. They didn't update me or anything, like they forgot about my order. They offered to resend it if I pay for shipping costs again. I declined and asked for a refund, or I'll claim a dispute on Paypal. It was a bad experience, and I don't recommend it at all! If you're looking for good Cosplay Shops, I can recommend Uwowo Cosplay or DokiDoki Cosplay.

I gotta say, my experience with RoleCosplay was not the best. I was really excited to get my hands on a brown wig with twintails, so I placed an order and paid 24 bucks plus shipping. But when the package arrived, I was super disappointed to find out that they sent me a completely different wig - it was purple and had a ponytail! What a bummer, right?

And that's not all. I also ordered a lucky bag cosplay, but it came incomplete. I was supposed to get a bow and stockings, but they were nowhere to be found. It felt like such a waste of money, like they were just trying to sell me something that wasn't even worth it.

But to be fair, I have to give them credit for their customer service. After I complained about the wig, they reshipped it to me. I'm still waiting for it to arrive, but I'll update my review once I get it. For now, I'll add a star for their effort.

As for Violet's cosplay, I noticed that it never came with the other items that were listed in the description. So I contacted them and asked them to update it to make it more coherent. I hope they'll fix it soon.

And finally, the size of the cosplay was a bit off. But I don't want to waste any more time on it, so I'll just sew it to make it smaller. All in all, I don't think I'll be buying from RoleCosplay again.

I remember buying three wigs from RoleCosplay back in early 2014. I was excited to receive them in time for an upcoming event, and Coco, the representative I spoke to, guaranteed that if I paid for express shipping, I would get them on time. However, as expected, I did not receive my wigs on time. I was extremely disappointed and frustrated.

I decided to return the package and started emailing RoleCosplay for months. However, they would only sporadically reply to my emails and would demand the tracking number even though I had already given it to them each time. Coco, the representative I spoke to, would only email me once every couple of weeks, reassuring me that I would get my wigs soon. However, I soon realized that she was only passing time and not really doing anything to help me.

Unfortunately, it was too late for me to do anything with PayPal or my bank. I was left feeling disappointed and let down by RoleCosplay. However, I decided to give them another chance and bought from their eBay site. The only good thing about their eBay site is that most of the time, they use their own stock photos, and sometimes you can find bids on their products starting at only 99 cents.

Overall, my experience with RoleCosplay was not great. I would not recommend them to anyone looking for reliable and trustworthy cosplay products. Their customer service was lacking, and I was left feeling disappointed and frustrated.

I bought two cosplays from RoleCosplay, one for me and one for my friend. We got the UMP9 and UMP45 costumes from this link https://www.rolecosplay.com/game-girls-frontline-ump45-ump9-cosplay-costume-full-sets.html. I was so excited to receive them, but when they arrived, I was disappointed to find out that they were both the same size. One was labeled medium and the other XL, but they both fit like a size small.

My friend was even more disappointed because she is tall and the XL size was supposed to fit her perfectly. But the outfit we received was way too short for her. The quality of the costumes was great, but the size chart was completely wrong. According to their size chart, the length should have been around 62 cm, but what we got was under 58 cm, which is the size small measurement.

If you are lucky enough to fit into a size small, then you might be okay. But if you are tall, then you should definitely not trust their size chart. It's a shame because the quality of the costumes is really good, but the inaccurate sizing is a big problem. I hope they can fix this issue soon because I would love to buy from them again if they can get their sizing right.

I heard about RoleCosplay from a friend who had a great experience with them, so I decided to give them a try. I was excited to find the perfect costume for my upcoming event and quickly made my purchase. However, I was disappointed to receive an email a few days later saying that my costume was out of stock and I would have to wait until it was back in stock to receive it. I was frustrated that they didn't give me any options before taking the $117 from my account.

After waiting for two weeks and sending countless emails, I finally received a response from RoleCosplay saying that my costume would be shipped soon. However, the shipping process was slow and it took almost a month for my costume to arrive. When it did, I was disappointed to find that it didn't fit me properly despite measuring myself and checking the sizing chart. Additionally, the print on the skirt was partly folded over and ripped in some places. I also noticed that some parts of the costume had pieces hot glued on, the ribbons were fraying, and the elastic was perished.

Overall, I was disappointed with my experience with RoleCosplay. While I appreciate my friend's positive review, my personal experience was not as great. I would rather take my chances with buying costumes on eBay in the future.

I decided to give RoleCosplay a try after hearing some good things about them. I was excited to find out that their cosplays were affordable and of decent quality. However, my excitement quickly turned into frustration when it came to shipping.

I was told that my package had been sent out, but it took two weeks for the tracking to start working. This was already a bit annoying, but what made it worse was that it took over a month for my package to arrive. Other customers in my area received their packages in just two weeks, so I was left wondering what was taking so long.

When my package finally arrived, I was disappointed to find that it was missing an accessory. I immediately reported this to RoleCosplay, but they didn't believe me. They asked me to show them the weight of the package to prove that the accessory was missing. This was frustrating because the accessory was just a neck tie, which weighs practically nothing. To make matters worse, I had already thrown away the packaging.

As of now, the issue has not been resolved and I'm not sure what RoleCosplay will do. I'm feeling pretty done with them at this point. The fact that they didn't believe me when I reported the missing accessory was really offensive as a customer.

Despite all of this, I will say that the quality of the cosplay and wig that I received were really nice. That's why I'm giving them two stars instead of one. However, I'm not sure if I would order from them again after this experience. It was just too much of a train wreck for me.

I recently purchased two Super Sonico costumes from RoleCosplay and while they were mostly good, there were a few small issues with the stitching and sizing. If you're looking for a bra-like piece, be aware that they are usually only available in one size and are best suited for those with a smaller chest. Additionally, the buttons on my shirt were quite loose and required some re-sewing. Some parts of the costume also arrived with small tears or loose stitching, but these were easy to fix with a little bit of effort.

Despite these minor issues, the costumes were a good base for adding additional details and accessories. They did require some steaming upon arrival, as is typical with most costumes. The accessories, such as belts and headbands, were made from cheaper materials like foam and plastic, but they still looked decent. One small issue I encountered was that my character was supposed to wear a bow, but the costume came with a headband instead. I plan to remove the bow from the headband and attach it to a French clip instead.

One thing to note is that I did not receive a confirmation for my order, which made me a bit worried. I had to email the company to get one, which was a bit of a hassle. Overall, I would say that RoleCosplay is a good option if you're looking for a costume at an affordable price. However, I probably wouldn't order from them again due to the extra effort required to fix some of the small issues. If you don't mind putting in a little bit of work, then this store could be a good fit for you.

So, I decided to buy a Junko Enoshima cosplay from RoleCosplay website. I was so excited to receive it that I even purchased the fastest shipping they had, which was supposed to take around a week. However, after waiting for 2 weeks, I still hadn't received my package. I was starting to get worried, so I decided to track my order off their website. To my surprise, it said that my order was completed and had already arrived at my address. But, I hadn't received anything from them yet.

I tried emailing them, but I got no response. I even called the contact number they had on their website, but to my dismay, the number didn't actually exist. I was really frustrated at this point, so I messaged them on Instagram. However, they left me on read and ignored me for days. I was really disappointed with their customer service.

I decided to take matters into my own hands and find out more about my purchase. I used the shipping number they gave me to track my package on the USPS website. But, when I entered it into the USPS tracking website, it said that my shipment didn't exist. I even checked both the UPSP and UPS carrier, and both of them said that my order didn't exist. I was really upset because RoleCosplay collected my money, pretended to send out a shipment, but didn't actually send it. And then, they ignored me when I requested an explanation and a refund.

I'm still going through the process of requesting a claim from PayPal so that I can get a refund. This is my first and only experience with RoleCosplay, and I would not recommend them to anyone. It's really disappointing to see a company that doesn't care about their customers and their satisfaction.

I had a really bad experience with RoleCosplay. I ordered a cosplay outfit from them and it never arrived. I tried to contact them multiple times, but they never replied. It's been two months since I placed my order and I still haven't received anything. I'm really disappointed and frustrated with their lack of customer service. I was promised that my order would arrive within 3 to 5 business days, but that clearly wasn't the case. I wouldn't recommend buying from them and I didn't even get a refund for my purchase. It's a shame because I was really looking forward to wearing the outfit for an event.

I recently bought a cosplay wig from RoleCosplay for a movie night with my friend. I was excited to receive it quickly, so I paid extra for faster shipping. Unfortunately, it took a whole month to arrive, which was a bit disappointing.

When I finally got the wig, I noticed that it was crooked and the middle was off-center. This made it impossible to wear without it looking wrong. I was really disappointed with the quality of the wig, especially since I had paid extra for faster shipping.

Overall, I wouldn't recommend RoleCosplay based on my experience. The shipping was slow and the quality of the wig was poor. I was really looking forward to wearing it for my cosplay, but unfortunately, it didn't work out.

I recently purchased a Konno Yuuki cosplay from RoleCosplay and I have to say, I was pretty disappointed. The color of the fabric was completely off and the quality was not up to par. I was really hoping for something better, especially considering the price I paid for it. When I finally received the cosplay, I was so upset that I almost cried. It was nothing like the picture on the website and the differences were pretty significant. Overall, I would not recommend purchasing from RoleCosplay if you're looking for a high-quality cosplay.

So, I was trying to buy a costume from RoleCosplay today. I was all set to check out and finish my order, but then I hit a snag. The site said there was some kind of problem and I should try again later. But here's the thing: my money was already taken from my card! And to make matters worse, I didn't get any kind of confirmation email or anything from PayPal. I'm feeling pretty upset about this whole situation. I don't know what to do next.

I bought my kid's costume from RoleCosplay and I made sure to order it well in advance. I even shelled out an extra 35 bucks for the shipping to be expedited. But guess what? The costume arrived 8 days later! Can you believe it? The shipping went all the way from Kentucky to California and then back to Florida. What a waste of time and money! I'm definitely not going to buy anything from this website again.

I spent more than 21 bucks for express shipping, but it didn't arrive on time. I was given the option to pay 14 dollars for a 10-18 day delivery time, but I chose express shipping to make sure my child's costume would arrive before Halloween. However, on Day 17, I was informed that the costume wouldn't be shipped for another three days and wouldn't arrive until after Halloween. I was really disappointed and asked for a discount, but they refused and only offered a refund. It was a really bad experience.

So, I recently bought a costume from RoleCosplay and I gotta say, I was pretty excited to get it. I even added a wear date so I could wear it to a party. But, when the product arrived, it was a whole week late! I was pretty bummed out about it and decided to contact them during the shipping process to see if they could help me out. Unfortunately, they told me that it was out of their control and couldn't do anything about it. I was pretty disappointed with their response, but I decided to keep trying to get some help from them. However, they stopped replying to my emails altogether! I was pretty frustrated with the whole situation and felt like they didn't care about my experience as a customer. To make matters worse, they didn't even offer any type of compensation for not having my product arrive when I needed it. Overall, I was pretty disappointed with my experience with RoleCosplay and wouldn't recommend them to anyone looking for a reliable costume provider.

I gotta say, I had a pretty rough experience with RoleCosplay. I was super excited to order a costume for a big event I had coming up, so I made sure to place my order a whole month in advance. But boy, was that a mistake.

The order didn't even start processing until after the day I was supposed to wear the costume. Can you believe that? And get this - I even paid for express delivery. What a waste of money.

Honestly, if you're thinking about ordering from this website, you better be prepared to wait. And I mean wait. Like, several months in advance kind of wait. And even then, I can't guarantee that your order will arrive in time.

Overall, I was really disappointed with the processing and handling of my order. It's a shame, because I was really looking forward to wearing that costume. But I guess you live and you learn, right?

I gotta say, I'm pretty disappointed with RoleCosplay. I was really excited to receive my package, but it never came. I reached out to them multiple times, but they just stopped responding. It's frustrating because they were so responsive before, but now that they messed up, they won't even acknowledge me. I had to go through PayPal to get my money back, which was a huge hassle. I wouldn't recommend this company to anyone. They seem really unprofessional and unreliable. If you're thinking about buying from them, I'd say you're taking a big risk. You might get lucky and actually receive your stuff, but based on my experience, I wouldn't count on it.

RoleCosplay is a terrible place to shop. Their customer service is just plain bad. I bought a costume that was two sizes bigger than what I normally wear because their website says that their sizes are more suited for Asians. But when I received the costume, it was still too small. I ordered a 150cm shirt, but the one they sent me was much smaller than that. When I contacted them about it, they told me that I had to pay $130 to return the item. I was shocked! I wasn't going to pay double the price of the item just to send it back. So, I told them that I wasn't going to pay that much and they told me to keep it. They offered me a measly 22% discount if I wanted to purchase a new one. I was so disappointed with their service that I will never order from them again. They are not a reputable company.