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American Income Life Insurance
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American Income Life Insurance Complaints Summary

59 Resolved
86 Unresolved
Our verdict: Dealing with American Income Life Insurance, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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7:39 pm EDT

American Income Life Insurance american income life

On march got an insurance policy i thought was for $25, 000.00 that is what i was told for $58.80 so i paid it from march 4/ april 23/ may 21 $ 58.80 for 3 months so i want my money back $176.40 cause i was lied to by Marque or Marcuc form Marian In, i called the company they said it was only $5, 000.00 he lied to me so i was a refund for this $176.40 total policy no [protected] also i got an other in s from him oo June 2 2019 he also lied to me you took $58.80 out on June 7 do not have the policy but they gave me the last 5 no of the policy 75921 want my money back on that also so i want a refund back on this the total for both is $235.20 he is lieding just to sell insureance this is not right takeing adavage of the older ones by lieding i an 72 years old, so i want my money back the policy was canceled on June 3 2019 Thank you BRENDA EVANS 1343 MEADOW LANE PORTLAND IN 47371 PHONE [protected]

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11:38 pm EDT
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American Income Life Insurance at home visit

These people came to my house and called someone to verify an answer and pretended to call a call center and this ma they called was in the car outside of my house the entire time. They got my checking account number and my drivers license number and my SS number. I dont know if these people scammed me or if I've been put at financial risk. The man parked outside tried to speed off and backed Into the truck behind him and if I wouldnt have seen it he would have sped off. I yelled at him where the owner lived and he got out of his car and knocked on his door. I'm currently waiting for a police officer to get ahold of me and I've called the fraud department at my bank.

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11:14 pm EDT

American Income Life Insurance child safe kit

They have been harassing me on the phone about coming to my house! This makes me even more wary! Leave me alone already! I am not getting them! 2 of the 30 numbers I have blocked are shown below for Las Vegas. As many times as I have told them no they still keep calling and harassing me! You would think after the first time it would be enough but I guess not smh

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2:42 pm EDT
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American Income Life Insurance illegal working/business practices

-They don't pay for 2 weeks of training
-Pay checks aren't right or go missing
-The mentors text agents many times a day and into the night. So much so, that It is considered harassment
-They set sales ratio's (even though agents are 1099 & that would make the matter, yet Another issue.
-Customers have complained about agents who refuse to vacate their homes, until they purchased a product.
-Unprofessional Office environment

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Michael Harold
, US
Nov 28, 2018 4:01 pm EST
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I work for AIL. What you said is not my experience at all. Mentors call me back when I need them. I don't get unsolicited calls, though I have had calls when I made a mistake in the paperwork and need to fix it if I want to get paid. Paychecks are reported at least 4 days before the money comes directly to my account, I have found that my numbers aren't what I expected, but that is a result of a trialed application, or my not handling my business and having left the problem for someone else to fix--which means they get paid for the work.
When there is a problem to fix, It's not a difficult thing to do, they give you at least 2 to 6 weeks to handle the problems (get a form signed, a doctors' visit to reschedule etc) and if you at least acknowledge to them that you are aware of the issue and email them the latest information on the case, they don't take anything.
Any discrepancies are resolved easily.
It's a matter of attitude. You want someone to do your work for you? You may lose money, then whine on the internet. AIL was voted 3rd place for the best company to work for in 2017. So...Have a great career flipping burgers for a guaranteed 10 an hour. Or make AIL work for you, take a chance and make 1000 to 2000 a week. Maybe you only make 300 for a couple weeks. That means you need to make more appointments and make some sales. And if its not panning out, ask your mentor for help. They'll see what you have been doing wrong, and let you know. Its a system that works. Good luck finding a better job

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10:19 am EDT

American Income Life Insurance payment not received

I cancelled my policy April 2nd of this year and They told me I was going to get that back in my account in 14 business days because they drafted on the 2nd and I cancelled on the 2nd. Here it is in May and I still haven't got that back in my account. And not only did I cancel my account in April they still deducting from my account for May. I'm really tired of calling them and getting the run around.

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5:42 pm EST

American Income Life Insurance recruiting

I have seen a job posting on one of the Facebook groups for refugees in Toronto, it was posted by a very new profile, I have sent my resume after this person mentioned that they need many employees for different positions, they have contacted me and I went to the interview, it was basically a selling presentation for their products!, many false information that you can tell, very attractive presentation aims to give you the impression that you are very lucky to work for them, but it is not a position or employment, you have to buy a training, an exam, licence, using your car and even your laptop, they will only get commission from you. no benefit no security. at the end of a long process and filling out many forms, I rejected the job that they were about to offer me a the same day!, so the associate - who claimed himself as a manager-, start selling me a product! I told him I am not going to by any insurance coz basically I need a JOB first!

Although I didn't work with them, but I am writing this review coz I felt that they are not honest and not professional in recruiting, and many lies and deceptive information were presented to us.

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Roger Devlin
, US
Feb 07, 2018 1:02 am EST

I was called for an "interview" with Arias-Cimino agency and was told it was for an office position, benefits rep. Basically, answer any questions that policy holders might need help with. I was told that my interview time would be 10:30 am. Sixteen people showed up at 10:30 and all sixteen made it to the second round. The second round began at 11:00. Well after sixteen applicants were throughly interviewed in 30 minutes by two people with a remarkable 100% accepted rate, 1.) Lie one, I was told I was going to work with American Income Life. 2.) Lie two, I was going to peddle their insurance policies. Can you believe it me and fifteen other people made it to the third round?!
I got my call from Sarah telling me they are extremely excited and welcome aboard. Sarah asked me if I thought they were a good fit for me. I said I have some questions first. Sarah said, "sure"? I questioned the name change...the job change...A very aggressive, angry male voice stated, Hey! Hey!...ummm!...you are not a good fit...and the call ended abruptly with them hanging up.
These people at American Income Life are parasites...low life thieves. Don't believe anything they have to say! They are lying snakes! I'm reporting them to the BBB tomorrow morning.

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12:23 pm EDT

American Income Life Insurance deceptive hiring practices.

I was contacted by an AIL recruiting representative three times between 2015 and 2017. Twice I declined the interview after reading up on AIL online. The third time, on September 12, 2017 I finally agreed to an interview.

My recruiter grossly and deliberately misled me about the details of the job. There could be no miscommunication or mistake, my questions were very specific about job duties, compensation and the company's organizational structure. Every single one of her answers was a complete lie. She assured me that I was interviewing for a salaried Administrative Assistant position, but when I showed up for the interview, it turned out to be a high-pressure pitch for precisely the type of 100% commission sales job I had specifically told my recruiter I was NOT interested in. She insisted that AIL is NOT an MLM when it plainly is and overtly operates as such. Lured me in under false pretenses, then pulled a bait-and-switch. This is a Pyramid Scheme trying to pass itself off as a legitimate Insurance Provider and they deliberately prey on desperate job seekers. Highly unscrupulous. It's a miscarraige of justice that MLM's are legal. They are effectively Pyramid Schemes, no matter what their proponents say. The difference between the two is only relevant to the criminals who run MLM's like this and those two brainwashed or proud to realize or accept that they've been scammed.

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10:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

STEER CLEAR of working for this company. I worked as "Human Resources Recruiter, " my job was NOT to work with the hiring manager to make job descriptions, look for qualified candidates, or conduct interviews BUT to cold call from a compiled list of resumes from Monster, Careerbuilder, and Beyond to recruit interviewees for a sales position. I was not...

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12:45 pm EDT
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American Income Life Insurance life insurance

On Saturday, June 24, 2017 at 1:15 pm, an agent of this company Thomas Duffell appeared at our front door about a life insurance policy my husband had supposedly applied for. We have never applied to this company and this agent stated they had spoken to someone at a phone number which is out of service. We are on the do not knock list and to have someoone fraudently apply for insurance is illegal . Thomas' phone number is [protected]. The number shown as contact number for my husband was [protected].

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2:57 pm EDT

American Income Life Insurance american income life insurance

American income life is not a scam. Everyone is gonna die one the only unknown is when. We help people make sure they are prepared for that day when it comes. I love the people i work with and every Wednesday is a motivational meeting that i never wanna miss. I would recommend anyone for this company that wants a life time career change. Someone who is interested in helping have family ready in the event of a tragicy striking there house hold of anykind.

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4:43 pm EDT
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American Income Life Insurance life insurance scam

This company has now blocked me from responding to other people's complaints on FaceBook. They have also blocked me from sending them a private message. (This is what happens when you complain to them.)

They will not cancel our policies through the agents who signed us up
In fact, those agents won't even returned our phone calls now.
We have also tried calling their main phone number in Waco Texas, but no one will help us there either.

We have now sent emails and mailed written requests for our policies to be cancelled. Hopefully that will work.

Read full review of American Income Life Insurance and 3 comments
Update by SCAM American Income Life Insurance
Mar 14, 2017 3:26 pm EDT

Beware ! American Income Life Insurance Company is a 100% scam.
I warn you:
1. Do not, under any circumstances give them your address.
2. Do not, under ANY circumstances allow them into your home.
3. Do not, under ANY circumstances sign anything.
4. Do not, under any circumstances, allow them to take a DNA swab.
5. Do not, under any circumstances give names/numbers of anyone you know.
6. Do not, under any circumstances give them your e-mail password.

For these reasons:
1. They never send you an actual written policy.
2. They will not allow you to cancel your policy/policies.
*The main Texas office [protected]) will NOT cancel your policies (even after multiple written requests and multiple phone calls)
*They will 'lose' your written requests for cancellation.
*Your local agent will NOT cancel your policy/policies.
* The main office in Texas [protected]) will keep you on hold forever (1hour +)
*Your local agent will not return your phone calls.
*Your local agent's email address is often invalid.
*Mailing your cancellation requests (PO Box 2608, Waco TX 76797) will NOT CANCEL your policy/policies.
3. They bill your debit account sometimes more than once a month.
4. After you've requested cancellation (from the local agent & the Texas office)
You will still be charged monthly premiums (at least once or twice per month.)
5. They prey on young people and the elderly.
6. They obtain your DNA, via a swab during your initial appointment.
7. They ask for your actual password to your email account.
8. They have no local office phone number.
9. Local agent(s) will NOT return your calls if you have a problem.
10. The main (Texas?) office [protected]) will not cancel your account.
11. You will never receive any type of refund.
12. You MUST open a new bank account in order to stop these auto-billings.

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unhappyyyyyyyy
Okawville, US
Jan 12, 2023 4:20 pm EST
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We spoke with an agent and they somehow obtained information on some of our children. They keep calling them, at work and at home.

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Lantrax
Coos Bay, US
Nov 29, 2022 8:45 pm EST
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Can't be done, I'm thinking AIL is owned by AOL, because you could never ever get them to cancel your account either. I've been at this all of 2022, sent in three separate forms to cancel, corrected erroneous information they created in my account so they could deny closure and I am guessing if I had passed they would have refused to make good on the policy as my social security number and date of birth were so far off it had to be intentional, not a typo. Thought I had succeeded in June, but NOPE! November brings them right back with a demand to pay my arrears, which is impossible because I cancelled the damn account in March! Anybody know which Gubmint agency is supposed to be regulating these shysters?

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Yepitsmetina
, US
Oct 11, 2017 4:19 am EDT
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We have been trying to cancel our life insurance policy for 6 months! We've sent forms in the mail which they claim they haven't received and we have faxed them too! We don't know what to do besides contact the Insurance Commissioner.
Have they cancelled your policy or sent the refund?

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8:05 pm EST

American Income Life Insurance scam

In 2010 I was hired as a licensed insurance agent to work for ail. I was told our leads were provided, we would have paid training, and a base wage plus commission. Sounded great to me since I am a single mom. All of it was lies. I spent so much money on gas driving around to these "appointment's" to get potential clients and in 6 months I only sold 1 policy. The provided leads were old leads handed down through several co-workers and had been exhausted numerous times. We would spend 3 nights a week cold calling these same leads over and over and basically harassing these people just in an attempt to get an appointment. I was never paid a base wage or compensated for my training. I asked my manager about it and was told there was no training compensation and I misunderstood that.

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10:29 pm EDT

American Income Life Insurance "bait and switch" job offers by a.i. l.

Short Version:

American Income Life (AIL) falsely advertises a salary position, and then pays by commission only. Before hiring, the job requires several weeks of unpaid training for an insurance agent license at the job seeker's own expense. Once hired, the job seeker can expect to undergo further training without pay, to perform some unpaid office work, and to be required to demonstrate adequate knowledge of the job, all before being allowed to go out to earn money, through sales of possibly questionable life insurance products. Union benefits are not available until one has earned a certain amount in sales, and there is no entitlement to union representation until one has earned commission pay from which dues can be drawn.

Long Version:

Relying on a Kijiji ad by AIL promising a salary position, and later an AIL recruiter's express assurance that pay would NOT be commission only, an economically vulnerable woman passed up other job opportunities, used the remainder of her time on Employment Insurance, spent weeks and about $1, 000 for training and expenses, all in preparation for this position, only then to be presented with the following documents to sign:

Agent Contract, stating under "Commissions":
"...Recognizing that the Agent's profit or loss is solely dependent upon Agent's degree of skill and effort, these commissions are to be in full satisfaction of all claims upon the Company account of services or expenses under this contract..."

Special Notice Acknowledgement, stating:
"5. I will be paid on a commission basis only and I will receive a Form T4A for the commissions that I am paid."

Had this woman, a close friend of mine, known at first that the position paid commission only, she would not have been interested in the job, as she needed guaranteed income. She nonetheless signed the contract under duress, because she had invested so much in preparing for the position. When she objected, it was implied to her that she had been rather silly to expect a salary position. Despite AIL's vicarious liability for the recruiter's promises, and even while admitting to my friend that she had been misled by him, his successor said that there was nothing that AIL could do.

Yet, when my friend recently saw another Kijiji ad in relation to the same office, again promising a salary position, with no mention of pay by commission only, she reapplied and was told in writing that this was the same position for which she had already been hired. This showed her that it was not just one recruiter doing the misleading, but rather that AIL was (and is) continuing to use websites such as Kijiji for false advertising. My own online research, as well as my minimally successful attempt to correspond with AIL, confirms that this is a general practice by the whole company.

Given these circumstances of employment under false pretences, my friend thought it would be fair to ask AIL to honor those of its promises that were not inconsistent with the contract she had signed. More specifically, because my friend had originally been promised a salary of $961 per week for both company training and field work, she asked whether she might at least be paid that amount just for the company training alone (merely two weeks), as the contract said nothing one way or the other about training. Instead, she was told that her training pay would only be $550 per week, although this was not at first put in writing, per the Requirement of Writing in the contract.

With this understanding, my friend attended for a day of company training, which began with the instruction to forget everything she had learned during her licensing training. She was told that, rather than focus on helping clients as a Union Benefits Advisor (the ad's job title), her main concern would be selling life insurance. Moreover, she was only to offer whole life insurance, not term insurance, although the latter is often all that low-income parents can afford in order to get adequate protection for their families. At one point during the training, my friend made a casual comment about a husband and wife often wanting to make financial decisions together, and was abruptly told by the young male trainer that no, the man usually wears the pants, and the woman follows his lead. This remark was consistent with what my friend felt was a somewhat sexist work environment, where she found herself being instructed in a condescending tone by young men half her age, lacking her years of experience working in customer relations.

After having travelled from two hours away to sit through this kind of instruction, my friend was then informed that this had only been unpaid "pre-training." She was also told that she would have at least one more day of the same, and would have to demonstrate adequate knowledge of the job before she would be "released" into the field. There was some suggestion, as well, that she would have to do phone work first. It was not clear that she would be paid for any of this office work, nor even for any of the field work unless she made a sale.

In other words, just as the promised salary of $961/week was later reinterpreted as projected commission pay, there was nothing in the commission-only contract, with its Requirement of Writing, to stop AIL from later reinterpreting the promised training pay of $550/week the same way. For this reason, my friend tried to get the terms around training put in writing. All she got in response was an email saying:

"During your training period you are entitled to a weekly compensation of $550. In order to qualify for this you must be present in the field for no less than 4 days per week. Please note that this only pertains to field training and is for a duration of 1-2 weeks."

Since this hardly addressed the above concerns, my friend wrote back with the following questions:

1. By "field, " do you mean out of the office, meeting with potential clients?
2. How much (pre)training, phoning, etc. will I have to do before entering the field?
3. Am I not getting paid for the in-office or non-field work?
4. Does "no less than 4 days per week" mean possibly more than 4 days?
5. Can you be more specific as to how many days per week and hours per day?
6. Will compensation depend on any goals - e.G., tests, appointments, sales?

My friend's email with these questions was at first blocked by AIL. When it later went through, the questions remained unanswered. My friend declined a request for a phone call, and insisted on addressing the issues by email, on the basis that anything unwritten would not be legally binding, given the contract's Requirement of Writing. Following this, AIL ended email correspondence with my friend, and refused to put any other terms around training in writing. To my friend, the implication seemed to be obvious that AIL had expected to get several days of free work/training out of her, and would not pay her unless and until she earned her first commission in the "field" - and there would have been no contractual terms to say otherwise.

Regarding AIL's hype about its union affiliation, a couple of points need to be made. First, there is no entitlement to union benefits until one has earned a certain amount in sales, so that if one works hard without making sales, one is out both pay and union benefits. Second, entitlement to union representation is dependent on payment of dues, which come only from commission pay, so that if there is unfairness which prevents one from getting to the point of earning money and paying dues, such as in the case of my friend, there is no automatic entitlement to union help in dealing with that unfairness. My friend has had to rely on the union's gratuitous offer of help, and so far this help has been slow in coming.

Vaughn Barnett, J.D.
Freelance Researcher & Legally Trained Activist
[protected]@yahoo.com

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polly10000
, US
Aug 21, 2017 9:09 pm EDT

Yup all true! even the Orlando florida AIL office ran by Matt Henderson is a pile a crap as well, what they are doing now is selling you training, then run you thru the mill to get discouraged after not getting paid for the first 3 or 4 weeks and putting out 250 of your own money upfront, they benefit its like a job training scam, they sell you training but that's it! They should just change the name of their business to AIL insurance training school and that's it! LOL! If they did that then it would be somewhat honest!

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6:55 am EDT
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American Income Life Insurance being ask to pay back money for work when I never got paid for it.

I worked for the company for a few weeks and sold some polices, for those policies I never got paid. The company send me a letter telling me to pay back 798. dollars, the owners of the Perez Agency in Warwick RI kept the checks and I did not got paid. Now they want me to pay back and that's not right when I did not got paid they kept the checks. They should send the checks back to the main office so I don't have to pay for a service I never got paid.The agency is located at 300 Centerville Rd Warwick RI 02286, this to me is very unfair. Basiclly I worked for free and they want me to pay back.

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polly10000
, US
Aug 21, 2017 9:19 pm EDT

That company will eventually go down sooner or later. They are a bunch of lunatic slimeballs anyway. nothing honest about them at all!

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4:39 pm EDT
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American Income Life Insurance insurance??? and getting your money.

7/5 received a call from Rai at the Hart Group saying she found my resume on Monster. She thought I would be perfect for what they need and they were a 'Union shop'. I went on-line to fins out more about the company and saw that time and time again, it was a total fraud. It's all to get you to sell bogus insurance to others, paying a fee to work for them ant taking advantage of people who are looking for work to help their cause only. They don't have a web site, I can see that the 'reviews' are made up, and these parasites would sell their mothers dirty underwear if they could get a lead for a policy that they can sell...and they will walk up to your front door and sell it if you let them near.
A total scam if you are looking for employment.

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9:33 am EDT

American Income Life Insurance life insurance

I worked for American Income Life for 4 months, and I have to say it is a scam.
They want you to tell people about child safe kits ..then sell them insurance. This is misleading and dishonest. They want you in the office making phone calls ..without some type of compensation. .According to the labor law if you require me to be in an office for a period of time ..I am suppose to get paid..I can make the phone calls at home..Also the leads are given out to everyone in the office and the first one that calls gets the sale...Please stay away from this scam..

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9:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Income Life Insurance employment

I was employed there in the last week of August 2015, and was not paid for an entire month. I had to memorize a 4 page script, along with memorizing many rebuttals required to actually be allowed to sell clients. I was very successful when I was there, earning a promotion in 2 weeks of being on my own. The weekly schedule as a manager is this:
Monday & Thursday: 8:30am-1pm, 3:30pm-830pm
Tuesday & Wednesday : 830am- 9pm
Friday: 12pm-9pm
Saturday: 8am-2pm
Not to mention, the 20 required weekly hours being spent in the office
was unpaid. I could complain all day about this company. There would be weekly meetings where we would have to clap when the SGA came into the room. The environment was very unprofessional. It truly is a pyramid scheme, no one has been there for over 6 years. The payout also proves it as a scam, you divide the ALP in half and then divide it again by 50%. It is set up this way because the managers get paid by your sales. The managers are the ones doing so well getting 2, 000 -3, 000 weekly from the commission bonuses they got from their agents under them. Plus if you didn't get a certain number of sales weekly, you would be harshly disciplined from your manager. I never got a straight answer from anyone. When I finally did quit, I was reemed out by several employees. From one saying I "recruited" an agent even though I didn't to me being called by the SGA and him putting on my record that I was terminated with cause. Funny since I was asked not to leave a week earlier and was offered an hourly position. They are obviously alligators there. I never left a company feeling disgusted like I did there.

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Came to terms with situation, feelings have been resolved, no need for complaint, wanting to delete comment as soon as possible

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Junglequeen
, US
May 11, 2016 6:46 am EDT

I can't believe you have the nerve to publicly lie again about your incompetence and dishonesty with the company that mentored you. You have a lot of integrity issues that will follow you wherever you go. I'm sure you'll burn the company you are with now after you become lazy, complacent and poor again.

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9:12 am EST

American Income Life Insurance job scam

After submitting my resume and not having a job lead for several months I was excited when I got a call from the recruitment staff. It was a very rushed phone interview I couldn't even understand the company name until after I set an interview up and Google the address I saw message boards full of reports of a scam. I am forever grateful that I read the scam reports and did a little Google search before actually going to an interview where they will waste my time trying to get me to sell life insurance. They was immediately told me I was eligible for a management position which I thought was a red flag because I am a nurse and have never done insurance sales. But they assured me I was qualified. I was just excited to get another job offer. I tried calling the number they referenced me which went to a generic voicemail box and requested they have no further contact with me.

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9:13 am EST

American Income Life Insurance life policy pay out

My late husband was a 38 year firefighter, with the second largest city in Massachusetts, retired badge #1. He was the first recipient of the American Red Cross Hometown Hero Award.
Last year he was called by a salesman who stated he got the name through the fire union. Long story he was sold a "Funeral Benefit Plan". Unfortunately he died this past fall. I was told at the time he bought the policy if something happened to him give the policy to the funeral home to pay for his funeral. His death was sudden and I was so stunned that I didn't remember the policy until the week after his death and burial. Fortunately I was able to come up with the money to bury this fine man. Then began my dealings with American Life. My husband had two other life policies. At my call they gave condolences, asked for a death certificate, sent a check. American Life demanded a death certificate, A hand written affidavit from the attending ER doctor, newspaper obit, all medical records form the past 5 years and it was all done snail mail. I was told since the policy was purchase less than 2 years ago they were holding an inquest that would take between 3-12 months. So here it is 4 months later and just last week they sent for additional medical records from my husbands urologist. The man had CARDIAC ARREST!
I call almost weekly, keep careful notes of date, who I speak to, what is said and of course you never speak to the same person. This is obvious foot dragging. Last week when I told the person to whom I was speaking I felt that they were going to deny the claim, she said "Oh no, we're going to pay but are looking for more info"I laughed. They know more about the man than his mother. i'm trying to tie up all lose ends to this painful death and try to move on.
I give them one more month then I'm calling the Attorney General of Texas and their Insurance commissioner.
Beware! Do not buy American Life!

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DonnaSands
, US
May 22, 2016 2:52 pm EDT

So sorry for your loss and then to have to go through all of that and still no resolve. I will be calling them tomorrow on my mom's behalf. We lost my dad in march this year and file the claim on a policy he purchased in 1995 and made every monthly payment all those years. He was 84 when he passed away and the whole life policy states it matures when he turned 70 and 8% interest would add on annually. Well we got the check Friday with interest of $20.12. So my math does not match whatever kind of math they use, so I will contest them before cashing the check. It is truly unfortunate that greedy insurance companies take advantage of grieving families. Good luck to you.

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Samuel Paul Saylor
, US
Apr 04, 2016 5:04 pm EDT

Im sorry for your loss and frystratipn. We are going through the exact same thing. My stepson passed away and they originally said when I bought the policy a check would be issued 7-14 days if one were to pass. When I notifield them of his passing and what do they need it switched to 4-6 weeks. It's been 5 weeks now and I just received a letter requesting all his medical records as they are conducting an inquiry...my other policy I was paid within a week didn't even need to send in his death certificate.

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9:39 am EST

American Income Life Insurance misleading :recruitment" call / scam

Received a call in the middle of my workday from [protected] from a woman claiming I had applied for a position with American Income via Monster.com and that she was interested in following up with me after having read my resume. Short story shorter - no, I had not applied and it was quite obvious she was clueless as to my professional experience, so she hadn't even glanced at my resume. Somehow I don't think that starting a process with two blatant and obvious lies is a good omen and I ended the call at this point. If this is how these people operate, I would not ever want to work with or for them.

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Betty Turney
, US
Feb 26, 2016 11:31 am EST

American Income Life
11920 Sheldon Road
Tampa, FL 33626

All sounded good, went for it only to find no one was available when you needed them. No answer at numbers given when hired. Called human Resources [protected] Patrice (Matt Henderson's office). She instructed me to call Natalie on [protected] to schedule an appointment to talk to Scott Sonnenberg or Brian N Fuller - MGA, [protected], bfuller.ailcfl@gmail.com (Spam). All numbers are message only with no response to messages left. I gave $129.00 for the licensing process to attain the license, went on line to sign up. they asked for "Promo Code", there being none on the paperwork, I called the numbers I had for assistance with no response anywhere. I read on the receipt from "XCEL Testing Solutions " noted at the bottom was a message "Tuition Refund Request must be submitted with-in 48 hours and there would be a fee of $24.95 deducted from the amount". I DID SUBMIT TO BILLING@XCELTESTINGSOLUTIONS.COM. I received the credit in 5 days per quote. Still, no one has even given me a courtesy call for me to tell them I feel cheated and to take me off their roster. I am removing my resume from all entities, I need a job, but, I will go to businesses on my own.

Betty T NPR FL

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