American Eagle Outfittersjeans — no 1339

V Aug 02, 2018

Dear sir/madam,

on 25th of July 2018, I bought from Thessaloniki, Greece (Notos Galleries mall- address: Tsimiski 24 & Mitropoleos 31) a pair of jeans from American Eagle department(I'm sending you also the photos from the tags). When I washed them for the 1st time by hand, the color of the water was super blue. But as new jeans I thought that it is a normal process. Unfortunately, this was not the main issue. The jeans have a really bad and annoying odor which is like washing the jeans with a lot of chemicals. Because of this odor, I washed the jeans 4 times by hand with different laundry detergents but I had no progress. The same bad odor. So my question is: Is there something I can do in order to remove this chemical odor ? Or should I throw the jeans into the garbage?
I'm really sad about this, because I like this design and how it fits, but because of the smell, I can't even be near to these jeans.
I am looking forward to your reply
Veroniki Stelmach

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