Menu
Write a review
File a complaint
American Doc Prep Customer Service Phone, Email, Contacts

American Doc Prep
Reviews and Complaints

Learn how the rating is calculated

1.8 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

American Doc Prep Complaints 5

ComplaintsBoard
M
5:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

American Doc Prep This company told me that my student loans could be completely forgiven.

I had tried to have my student loans forgiven when I was still employed full time as a testing a low income district. I have direct student loans. I filled out all of the paperwork and was told didn’t qualify due to my loan type. I always taught for the same district and my schools were considered low income and Title One.

This company said my loans met the criteria for total loan forgiveness. They said it would cost me 4 payments of $414.+ for four months. This fee was for processing the paperwork according to them.

I called my bank as this company took out the first automatic payment from my account before I even returned the initial paperwork.

My student loan company told me just now that I never have to pay for such a service. I gave they the details and said I thought that company was running a scam.

I’m stopping all payments through my bank. I will let the two people who contacted me know as well.

This company tried to convince me to have a third party company charge me $39 per month to remain in the program. I called this person Brandon yesterday and told him I didn’t want that service and he gave me a contact number that I could call in August to stop that fee.

It was all a scam to me. I don’t believe a word out of their mouths.

Desired outcome: Investigation Do a PSA to let people know about these scams.Shut them down!

Read full review of American Doc Prep and 1 comment
Hide full review
1 comment
Add a comment
B
B
bianca98
US
Send a message
Apr 27, 2022 5:26 pm EDT

So is this a scam ? I am trying to figure this out. I went through them for my student loan.

ComplaintsBoard
E
3:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

American Doc Prep Consolidation of student loan

Do not use this outfit that goes by the name of American Doc Prep. They are deceptive in their practices and will convince you that they have the ability to consolidate student loans. They attempt to gain access into your loan website and makes promises wherein they grossly misrepresent themselves. Be careful when they ask you for bank information and they will charge you a fee for their services. This is a scam and I hope that no one is every taken advantage of ever again. Also, be careful when they ask you to sign fraudulent documents. Their staff is rude and incompetent.

Read full review of American Doc Prep
Hide full review
ComplaintsBoard
J
1:38 am EDT

American Doc Prep Unethical behaviour

This is a complaint on Asian Indian Doctors in U.S.A.

An Asian Indian criminal nexus of large corporates/ bankers/ educational institutions/ business men/ house wives/ professionals/ students of every age in U.S.A, U.K., Gulf and India, headed by Sujana Group and Nagarjuna Construction Company Limited in India is used continuously by

-1) Dr. Sheela, a psychiatrist, from Vijayawada, Andhra Pradesh, living in Los Angeles, U.SA.
-2)Dr. Anil Chunduri
-3) Dr. Velanki Rama Rao (North Canton, Ohio)
-4) all Asian India doctors related to the above people in U.S.A. for the following crimes:

a) laundering money out of India into various locations in U.S.A, U.K., Gulf and India,
b) committing various crimes in various locations in U.S.A, U.K., Gulf and India, (including NRI Hospital in Mangalagiri, Andhra Pradesh, India)

The Asian Indian doctors commit crimes:

1) via Chanumolu Jawahar Babu (of Sujana Group, an associate cum brother-in-law of Rajesh Vallabhaneni, associate cum relative of every criminal nexus member) living in Indu Fortune Enclave, KPHB, Hyderabad, Telangana, India

2) via Divi's Laboratories Limited, (an associate of Chartered Accountant Ravi Rambabu and associate of every criminal nexus member) Hyderabad, Telangana, India

3) via Chunduri Madhavi, Chunduri Sunil, Chunduri Vijayalakshmi (mother of Dr. Anil Kumar Chunduri), every associate cum relative of Dr. Anil Kumar Chunduri, an associate cum relatives Chanumolu Jawahar Babu, Rajesh Vallabhaneni, Chartered Accountant Ravi Rambabu, Chartered Accountant Chunduri Ramasamy Koteswara Rao, associate Telugu film producer Mr. Rajamouli, associate Telugu film actor Mr.Prabhas and Indian Chess Grand Master Koneru Humpi in India

4) via Mandava Ramakrishna along with his daughter Mandava Deepthi (U.S.A.), his nieces Mandava Smitha (U.S.A.) and Mandava Swetha (U.S.A.), Mandava Gopala Krishna (U.S.A.), Mandava Lakshmi Bai (U.S.A.), with associates cum relatives - Chunduri Vijayalakshmi, Chanumolu Jawahar Babu, Rajesh Vallabhaneni, Chartered Accountant Ravi Rambabu, Chartered Accountant Chunduri Ramasamy Koteswara Rao and associate ex-Congress MP Lagadapati Raja Gopal, associate ex-MLA Alapati Raja, associate cum wife Mandava Prameela of Telugu Desam Party woman's wing in India

5) via Dr.Sheela's daughter married into the town of Gudivada, Andhra Pradesh with associate Chess Grandmaster Mrs. Koneru Humpi and her husband Mr.Anvesh Dasari and all their contacts in India and outside

5) via Cherukuri Sumitra and Cherukuri Sumitra's sister in U.S.A ( related to Dr. Vellanki Rama Rao of North Canton ) with associate Mrs. Ratna Reddy of Chirec Educational Institutions in Kondapur, Hyderabad, Telangana.

6) under the guidance of associate Judge Parvataneni Murali Krishna of Andhra Pradesh High Court Bench (India) and Consumer Forum Judge M.Sreesha enrolling every criminal nexus associate.

7) via Dr. Vemula Saraswati, ex- director, NTR Trust Blood Bank, in India with all her associates of U.S.A, Jubilee Hills, Nagarjuna Contruction Company Limited and Sujana Group in India (+91-[protected] and +91-[protected] )

8) via Dr. Kishore Yalamanchili of Black Rock U.S.A, his wife Dr. Padmaja Yalamanchili with every associated Indian outside India, with every associated Indian Institute of Technology alumni,

9) via Dr. Sheela's mother in Vijayawada, sister of Koneru Rajendra Prasad of EMAAR scam in India, with all associated doctors, relatives, freiends.

10) via associate Dr. Ravi Jyotsna (Dr.Sheela's sister-in-law, wife of Dr. Lava Kumar Ravi in U.S.A) with associates P.E.S Engineers Private Limited and its associates Jujjavarapu Jhansi Lakshmi Bai, Gedipudi Kanaka Sudha, Chartered Accountant Gedipudi Ramaiah, Vallabhaneni Venkata Krishna Rao, Vallabhaneni Maruti Radha, Ravi Vasudeva Prasad, Ravi Suresh, Ravi Radha Kumari

10) via Ravi Radha Kumari's daughter Dr. Lakshmi in U.S.A (calls Dr. Ravi Jyotsna, Dr, Sheela in U.S.A., all of them clients of Chartered Accountant Ravi Rambabu and a conduit between Rajesh Vallabhaneni, Sujana Group and Nagarjuna Construction Company Limited) in India

11) via associate Meka Kamal of Bloomberg, U.S.A and his associates Meka Kamala Rani, Meka Ramakrishna, all members of TANA (Telugu Association of North America), Ameerpet Kamma Sangham in Hyderabad, Telangana, India

12) via Dr.Sheela's mother and Dr.Sheela's associated aunts, uncles, cousins, politicians, launderers, relatives, siblings, including Gulf based contacts of uncle Koneru Rajendra Prasad (of EMAAR scam in India), all caller associates of Dr.Sheela's brothers Dr. Ravi Lava Kumar and Ravi Balaji (i2t2 technologies in U.S.A), including Dr.Sheela'srelative ex-Congress MP and Late Chanumolu Venkat Rao nieces in Long Island (New York) and Vijayawada, Late Chanumolu Venkat Rao daughter's in-laws Mrs.Sita. Mrs, Gita, Mrs.Nita, their father Attaluri Nageswara Rao -biggest broker for Dr.Sheela and Chartered Accountant Ravi Rambabu, Attaluri Nageswara Rao's relatives - Vemuri Satyanarayana, Vemuri Sreelakshmi and their son's family in U.S.A), Uppalapati Gopala Krishna, Attaluri Nageswara Rao's associates in Hyderabad Gymkhana Club, in Celebrity Club, in Film Nagar Club, in Jubilee Hills International Club and in Ameerpet Kamma Sangham, Hyderabad, Telangana, India

13) via Dr.Sheela's associates in Guntur Medical College alumni, Andhra Pradesh with associate NATCO pharma Limited, Hyderabad, Telangana, India

14) via associate cum relative Karipineni Veera Venkata Rajyalakshmi (of SRMT, Andhra Pradesh) with associates HBL Sabnife Power Limited, Aaluri Jagadish Prasad (already jailed and convicted in U.S.A. for sabotage), Puttagunta Sumati, Puttagunta Rani, Puttagunta Achyuta Rama Rao, Puttagunta Srinivas in India

15) via associate Mandava Ramakrishna with Tottempudi Lakshman Chowdary, Tottempudi Rajyalakshmi (mother of Anitha Gunturu in U.S.A), Saroja Vallabhaneni (+91-[protected]), Chartered Accountant Mandava Balarama Krishnaiah and his sons Prithvi Krishna Mandava (U.S.A.), Chaitanya Krishna Mandava (U.S.A.) Krishna Durga Bhavani Mandava, associates and relatives of Dr. Vellanki Rama Rao ( North Canton) - Consumer Forum Judge M.Sreesha, Cherukuri Rama Rao, Cherukuri Sumitra, Cherukuri Vijay Mohan, Cherukuri Abhiram, Cherukuri Puspaleela, Cherukuri Abhinav, Cherukuri Abhiram, Suryadevara Naga Durga, Suryadevara Raghava Rao, Gullapalli Lakshmi, Gullapalli Ramalingeswara Rao, Cherukuri Sreedevi, Cherukuri Murali Mohan, Movva Narayana Prasad, Yarlagadda Piccheswara Rao,

16) via associates in U.S.A Hari Kishore Gunturu of International Fragrances, LLC, Anitha Gunturu (Monroe, New Jersey), Mandava Deepthi, Puttagunta Naveen Kumar and his wife Puttugunta Latha in U.S.A, Mrs. Soumya and Mr. Vamsi ( related to Kishore Yalamanchili of Black Rock, ex-alumni of University of Illinoi in Urbana Champagne in U.S.A), Surekha Cherukuri, Sarene Suryadevara, Vellanki Vijayalakshmi's family in North Canton, Ohio.

17) via associates, ICRISAT's International School of Hyderabad employee Mrs. Sunitha Verghese, and her husband Roy Verghese in Flat No 301, 401 in Street No. 3, Joy Avanti Residency) with associates Mr. Narayana Raju and Mrs. Sita Devi (Sanjeeva Reddy Nagar Colony, Hyderabad, Telangana)

18) via associates, Educomp Solutions Ltd's employee Mary Agnes and ex-BPCL employee E. Vimalnatan of Gulf Oil Corporation, friend of Sunitha and Roy Verghese in Flat No 301, 401 in Street No. 3, Joy Avanti Residency with associates Mr. Narayana Raju and Mrs. Sita Devi (Sanjeeva Reddy Nagar Colony, Hyderabad, Telangana)

19) via associate, Judge Parvataneni Murali Krishna of Andhra Pradesh High Court bench with associates MTAR Technologies Private Limited

20) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Chennai) professor and University of Clemson (U.S.A) alumni, Mr. K.N. Satyanarayana (U.S. citizen) for hostile takeover/sabotaging of niche tech businesses including those working with Siemens, General Electric, ECIL, Vijai Electrical Limited, NFC, Air Liquid (France), Control Techniques. This also led to closing down of GE Fanuc, ECIL instrumentation Group.

21) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Chennai) alumni T.Ramesh, of Tribology Consultants, for sabotaging for hostile takeover/sabotaging of niche tech businesses including those working with Siemens, General Electric, ECIL, Vijai Electrical Limited, NFC, Air Liquid (France), Control Techniques. This also led to closing down of GE Fanuc, ECIL instrumentation Group.

22) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Kharagpur) alumni, Mr. G.V Dasarathi (Bangalore) and his client MTAR Technologies Private Limited, neighbours of Judge Parvataneni Murali Krishna. Mr. G.V Dasarathi runs Leanworx technologies Private Limited, places time bound alerts for espionage secret surveillance/ hacking/ tracking/ capturing/ porting/ editing/ releasing/ archiving of critical content of highly placed political, administrative and corporate sources in public/ private/ law enforcement. He was used in Café Coffee Day case for continuously monitoring the situation.

23) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Kharagpur) alumni, Mr. Ramana Gogula (U.S. citizen) whose start up in India was funded by Late Mr. V.G.Siddharth of Café Coffeeee Day. Mr. Ramana Gogula is a neighbour of Jawajar Babu Chanumolu of Sujana group (Indu Fortune Enclave)

24) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Kharagpur) alumni, Mr.Anant Reddy (U.S. citizen) of Infinity E V Motors in Hyderabad. He is a neighbour of Jawajar Babu Chanumolu of Sujana group (Indu Fortune Enclave) and friend of other IIT alumni Mr. Ramana Gogula and G.V.Dasarathi. Mr.Anant Reddy is also a neighbour of Jawajar Babu Chanumolu of Sujana group (Indu Fortune Enclave)

25) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, an Indian Institute of Technology (Kanpur) and University of Clemson (U.S.A), Mr.Kishore Yalamanchili (Black Rock, U.S.A.) and his wife Padmaja Yalamanchili (neighbour of Chunduri Vijayalakshmi, in Leelanagar, Ameerpet, Hyderabad, Telangana, India)

26) via associates Cherukuri Pushpaleela and Cherukuri Sreedevi with associate, Mr.Padma Golla (SAP, U.S.A.) an alumni of University of Clemson (U.S.A).

27) via associates Cherukuri Pushpaleela, Cherukuri Sreedevi, Judge Parvataneni Murali Krishna of Andhra Pradesh High Court bench with associates - MTAR Technologies Private Limited, Raghava Estates & Properties Limited, Moopati Engineering Industries Private Limited, KCP Limited, SRMT Limited, Prefab Gratings Limited, P.E.S. Infotech Private Limited, P.E.S. Engineers Private Limited, Brundavan Laboratories Private Limited, Shreeghan Hotels and Resorts LLC, Leanworx Technologies Private Limited, Cadem Technologies Private Limited, Infinity EV Motors, Bhupal Hotels Complex Ltd, Radha Madhava Engineering Enterprises Private Limited, Hirawat Steels Private Limited, Uniglobe Sai Pooja Travels Private Limited, Uma Constructions Private Limited, OTS Finance Limited, Ashok Iron Works Private Limited, Ramasamy Koteswara Rao And Co LLP, Hyderabad Institute of Oncology Private Limited, K.Venkataraju Engineers and Contractors Private Limited, KVR Aqua Claire Private Limited, Shreeghan Hotels and Resorts LLC, City Lubricants Pvt Ltd, Sriram Infracon India Private Limited, Chemoleums Limited, City Online Services Limited, City Auto Parts Private Limited, Anu Digital Arts Private Limited, Manomay Business Consultancy Services India (Pvt) Ltd in India, along with their every associate in India/ U.S.A.

They target contracts/ work-orders/ databases of the critical, sensitive, private/ public sector/ Government in various states of India using tech-savvy remotely placed hackers.

One example is given below

In SAP/any database, the work-order/ contract shows the following parameters that are being altered by hacking
-the performance guarantee/ security deposit required from the contractor, performance guarantee/security deposit given by the contractor, currency of the performance guarantee/ security deposit given by the contractor for bidding, securing and executing the Government contract
-the total cost, time to execute, bill of materials of the contract awarded, the materials to be drawn from the Government, the timing and payments to be made by the Government to the contractor
-the work done by the contractor posted as per a manual measurement book and work finished report
-the work pending by the contractor, the materials drawn from the Government
-the payments to be made to the contractor, the penalties to be levied, the unused materials with the contractor to be devoluted/ returned to the Government
-the date, timing of refund of guarantees/ security deposits to the contractor upon completion of the contract and deductions thereon in case of deviations in performance
-the escalation dues to the contractor if applicable
-closure when the settlement is complete.

The above manipulation/ edits in the contracts of the Government benefit the criminal nexus and move assets/ money/ property of the Government to the criminal nexus members (Asian Indian Doctors)

Second example is as follows:

An e-Seva center was designed as a speedy one stop e-enabled governance front for various government citizen services like utility payments to issuance encumberance certificates for property owners in Telangana and Andhra Pradesh states of India.

- e-seva property register/ government records are being altered to record a fake owner (who is an Asian Indian doctor's proxy/ client)
This alteration is done by the list of hackers in India and U.S.A under the control of Chunduri Madhavi, sister-in-law of Dr. Anil Chunduri, in Texas, U.S.A
- the same changed/ illegally edited fake property register entry used as collateral/ proof of ownership by the Asian Indian doctor's proxy in India
-the fake encumberance certificate (no-lien certificate) is generated by Nagarjuna Construction Company Limited for the Asian Indian doctor's proxy in India
-the same changed fake property register entry cum fake encumberance certificate (no-lien certificate) of the Asian Indian doctor's proxy in India is used by the banker, under the control of Chartered Accountant Ravi Rambabu, to process fraudulent loans for Asian Indian doctor's proxy,
-these loans are funnelled by Chartered Accountant Ravi Rambabu into used by corporate clients like Divi Labs limited/ Sujana group/ Nagarjuna Construction Company Limited via Asian Indian doctor's proxy account
-loans that are funnelled out by Chartered Accountant Ravi Rambabu via Asian Indian doctor's proxy account are not paid and are marked as non-performing assets/NPAs by bankers
- continuous association of Chartered Accountant Ravi Rambabu with high profile clients like Sujana group/ Divi's Labs Limited/ Nagarjuna Construction Company Limited/ Bank of Baroda is used to stop the banker from inspecting/ recovering/ attaching any of these properties which never exist on the borrower's name.
- properties on altered records are also tracked, attacked, burglarised by criminals under Asian Indian doctor, his/her proxy and Chartered Accountant Ravi Rambabu's control
-properties on altered records are also occupied by proxies of Asian Indian doctor, with the help of Chartered Accountant Ravi Rambabu as tenants who refuse to pay rent and force the actual owner into selling to proxies of Asian Indian doctor
-lockers, bank accounts etc of targets/ actual owners (whose records are altered) are also attacked by proxies of Asian Indian doctor, Chartered Accountant Ravi Rambabu's, Dr. Vemula Saraswati by making bankers call the targets after banking hours, for sudden huge locker deposits, to vacate lockers in banks.

Dr. Vemula Saraswati, ex-director of NTR Trust Blood Bank, funnels this money of proxies of Asian Indian doctor to Sujana Group along with Chartered Accountant Mandava Balarama Krishna
-into various hospitals, clinics, diagnostic centres, allied services for Sujana Group.
- into fake insurance policies of LIC, SBI Life insurance Corporation Limited on anonymous young healthy individuals who visit the diagnostic centres under her control
-as daughter ex-Member Technical of State Electricity Board, Dr. Vemula Saraswati funnels this money through employees of the Telangana and Andhra Pradesh State Electricity Boards in India
- through these employees Dr. Vemula Saraswati attacks whistle blowers' assets which have already been illegally altered, occupied by proxies of Asian Indian Doctors

This entire nexus activity is controlled by for the Asian Indian doctors by Chanumolu Jawahar Babu (Sujana group) and Uma Chanumolu of Uniglobe Sai Pooja Travels Private limited, Hyderabad - a travel agent of all Asian Indian doctors in the criminal nexus members.

The banker/ institution who processed these fraudulent loans is chasing for recovery of loan used by Asian Indian doctors of U.S.A, from a target in India who was framed by the Asian Indian doctor in U.S.A

Read full review of American Doc Prep
Hide full review
ComplaintsBoard
C
11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

American Doc Prep student loan document prep

Company scammed me out of 800$ took directly from my bank acct. for papers I printed and completed myself without any guidance. I am a single mom with three sons I can't afford that type of loss. I'm just trying to work on my credit to make a better life for my children. Can anyone help me with the next steps in going up against this company so I can get some of my money retrieved.

Read full review of American Doc Prep
Hide full review
ComplaintsBoard
P
7:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Doc Prep Not licensed for document preparation

They are basically a telemarketing company who prepares paperwork that you can do ALL BY YOURSELF. They say the paperwork is "bank ready" and is the same paperwork the bank uses. This is not true! The paperwork came back with multiple errors and the bank made me REDO everything! Anytime you speak to someone it seems like they dont really know what they are doing. I found out they are not even licensed to prepare peoples documents! Where is the training? Is there any training AND BY WHO? They also promise and guarantee you qualify for a government program called hamp. The banks dont even have to participate in the program! But they act like the bank has no choice. If you call the hope hotline that the government gives you then you can REALLY find out it you qualify. They also help you with your paperwork FOR FREE. American document preparation is just like a scam, and really with all the lies they give you I guess they are.

Read full review of American Doc Prep and 12 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
12 comments
Add a comment
J
J
Janet Robles
US
Send a message
Sep 15, 2022 2:53 am EDT

The told me they will bring down my student loan debt by $25,000 and that it will only cost me $184 a month. I told them I would like my money back and they told be it is non-refundable. They stole $800 and I'm facing homelessness!

M
M
Melissa Jaye
US
Send a message
Feb 13, 2016 9:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The owner's name is Doremus Diggs and he's on FaceBook. He used to do Telemarketing for MCI back in Virginia and was a pro at deceiving people and getting sales. He's originally from Newport News, Virginia. Believe me, he's a hustler and VERY good at it. He lives in Scottsdale. Hope this helps everyone.

M
M
Maria St
Kennesaw, US
Send a message
Sep 08, 2014 11:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Complaint against American Document Preparation -Mrs. Sharm Hill, Mrs. Michelle Moore, Mr. Santana Carrillo
My name is Mariya Stoev, and here is my case, and my bad experience with American Document Preparation.Mrs. Hill tried to reach me many times, calling me, leaving me voice mail sand e-mails, telling me how easy we will be approved for HAMP and 2%interest rate- "You are already approved for HAMP, there is no chance to fall off, it is not possible" she said. She promised to work hardly for us, and "pushing the banks in the corner", and to help us to get a modification.I was very skeptic about this, and didn't believe HARP will happen, because a few months ago our request for HAMP were rejected from the banks.Why did Mrs. Hill assured us to do modification? Why, when she has known very well we are not qualified - our mortgage originated after January 1 2009, because we make a refinance 2013, and this automatically does not qualify us under the program guidelines! (I was informed about this latter, when the banks refused us)I know I put my signature in the agreement, but Mrs. Hill didn't provide the service she promised - this is not my fault!1. She assured us HAMP will happen – this never happen2. She promised to help us against the banks - she did not.3. She guaranteed positive result – the results are all negative.4. She knew from the beginning - we did refinance in 2013, and we were not qualified for HAMP5. Lack of answers - she did not respond my e-mails, voice mails and calls6. We hoped help, we receive hell!Where is our agent "dealing for us against the banks?" Did Mrs Hill do a mistake? Or she was no loyal trying to get 1200$? Where is the result of hers"hard work”? What happened? Or hers hard work ends when she receives the money?The work on our case was absolutely and only preparing of documents from Mrs Michelle Moore, the same documents, I was preparing for the banks a few months ago with the same result! They know very good, the preparation of this documents costs no more than 100$! If 1200$ are nothing for them, they mean a lot for us! It is one house payment! How they are not in shame to take 1200$ for document preparation, when they didn't make any thing different from the every single person, who can do it?Here are all the contacts with ADP after they took our money, when the banks: Ocwen - June 10 and Chase - July 2 did not qualify us:1. I received an e-mail from Mrs. Moore after 3 days delay of her answer tome - "here is the link - fill up complaint against the banks!" she wrote.2. For all the process, I received just 3 phone calls from ADP (because I said“I will fill a complain against you”):- From Mrs. Hill - she said "Your case with us is different, I am so sorry!", and then she tried to assure me to send my doc's to their "escalating department", I said "no way".- From Mrs. Hill to give me a fax number to fax the final designation from the banks- From Mr. Santana (the Manager), who was trying to move my attention against the banks, not to ADP, and he was trying to assure me for "the escalating department" -I refused this offer, and I asked for my money back.He promised to call me, but he did not! He stopped answering my calls and disappeared completely.Why did they call me 3 times from hiding unknown numbers? Why were they untouchable? They are hiding always when I am looking for my rights!American Document Preparation is no loyal company, I was suspicious from the beginning and, unfortunately, I was right!American Document Preparation company did not provide the service promised to. I have a really bad experience, and it wasn’t my mistake. They know very well that! I spent a lot of time and negativism not with the banks, but with this company. I am not disappointed from the banks - but from their service and ADP employees! This was a lot of stress for me and my family, we make a huge mistake, trusting ADP company and their employees, because they have lied from the beginning. My contact with this company was all negative, only troubles, worries, nervous, negative emotions and hard time, only bad reflects and reactions, very destructive, disappointing. They wasted my time and money, delaying all the process, trying to extend the time not answering the phone calls. They put my health under risk. How they will pay to me for all?If ADP is a scam, I want to say them:You hide behind powerful words like a "Government program", "American Document Preparation".How dare you to play with the people's hope and trust?How you can fell a sleep at night? What you are telling your family and friends when they ask "What did you work?" How you describe what you are doing? Your company must not exist! I am shocked from your insolence!You are inhumane, have no limit, no ethic, no moral and no loyalty.Shame of you to have obligation from exhausted people! Shame to use this name for America and Americans! You have no dignity! If you are very happy, when defraud people, and think it is unpunished you are fully lied.You will suffer twice.Is your company legal?If you can't defend from my indictment, that mean you are a crooks, and can expect from me longer action against you.All the contacts with ADP I have documented, with days and hours, and also I am not saying now, what injury this company inflicted to me and my family, but I keep documented my doctors visits too.I will fight to the end for our money, this is very important to us, we are 6household family with no other income except the honest and hard work of my husband!We expect to have our money back, and I will like to know the time frame of our refund.Some thing else - if somebody stoles our identity, hack our credit card, or other troubles, we will blame you and your company, because only you know our information!I will contact all customer support and defense institution.I will hire a lawyer and will see you on the court!My lawyer will be in touch with you!
Mariya Stoev

D
D
dEETAYLORR
milwaukee, US
Send a message
Feb 28, 2014 5:52 pm EST

I TRIED TO GIVE THESE SCAM ARTIST A SECOND CHANCE, MY WIFE TOLD ME NOT TOO! AND LO AND BEHOLD THEY BURNED US OUT OF 1200 AND DID ABSOLUTELY NOTHING BUT LIE, NOW THEY WONT RETURN CALLS BUT THEY HAVENT HEARD THE LAST OF ME, I AM FILEING A COMPLAINT ON THEM AS WE SPEAK. ON MIKE, SANTANA AND MICHELLE ALL CROOKS WORKING OUT OF THE SAME CLOSET. SINCERELY, THE TAYLORS

D
D
Danh30
Granbury, US
Send a message
Nov 27, 2013 3:37 pm EST

not only are they a bunch of scam artists a representative of the company got so mad at me he called and told me "I have your address all your bank information, I am coming to r*** your wife, kill you and your children you b**** as f***" HONEST I have a police report to prove it, BEWARE OF THIS COMPANY

D
D
Danh30
Granbury, US
Send a message
Nov 27, 2013 3:34 pm EST

I questioned thier business practices was then threatend in a email followed by a personal call from the rep telling me he had my address and he was coming to kill me my children and rape my wife! These people are a scam a fraud look out be aware

D
D
dEETAYLORR
milwaukee, US
Send a message
Oct 14, 2013 5:30 pm EDT

These people at ADP are nothing but SCAM ARTIST! mIKE DIGGS AND MICHELLE MOORE! THEY GOT 800.00 DOLLARS FROM US THE TAYLORS NOW THEY ARENT ANSWERING OUR CALLS IM TURNING THEM IN TO THE FTC! IM SICK OF THESE SCAMMING ### PEOPLE ILL BE DAMNED IF YOU GET AWAY WITH MY 800 DOLLARS! CROOKS

C
C
Code3
San Antonio, US
Send a message
May 30, 2013 6:10 pm EDT

Let me guess her name was Michelle Moore? And Parker yep I to was scammed have been calling and I just get a voicemail and I have left several messages and no return call yet.

C
C
Carrie Smogoleski
Scottville, US
Send a message
May 30, 2013 11:47 am EDT

If they decide to help me like they said, then I would retract EVERYTHING NEGATIVE I said about them. However, Michelle was SO GOOD at calling me back and all of a sudden no one answers my calls. I feel left out to dry! AND IM JUST TIRED OF IT!

C
C
Carrie Smogoleski
Scottville, US
Send a message
May 30, 2013 11:43 am EDT

Well, my bank won't return my calls. They have blocked my emails. And now I'm getting SCREWED BY THE FINE FOLKS! MY DAD GAVE THEM THAT $600.00 IN GOOD FAITH! Now they don't have the balls to call me back!
GUESS THEY WILL BE INCLUDED IN MY LAWSUIT...
ANYONE ELSE DEALING WITH A FLAGSTAR LOAN, AND WANT A CLASS ACTION SUIT, LET ME KNOW, BECAUSE I AM DONE GETTING SCREWED BY AALL THE HIGHER UPS! Email me at carebear4824@gmail.com

Overview of American Doc Prep complaint handling

American Doc Prep reviews first appeared on Complaints Board on Oct 13, 2012. The latest review This company told me that my student loans could be completely forgiven. was posted on Apr 19, 2022. The latest complaint Not licensed for document preparation was resolved on Oct 13, 2012. American Doc Prep has an average consumer rating of 2 stars from 5 reviews. American Doc Prep has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. American Doc Prep Contacts

  2. American Doc Prep phone numbers
    757-472-6565
    757-472-6565
    Click up if you have successfully reached American Doc Prep by calling 757-472-6565 phone number 0 0 users reported that they have successfully reached American Doc Prep by calling 757-472-6565 phone number Click down if you have unsuccessfully reached American Doc Prep by calling 757-472-6565 phone number 0 0 users reported that they have UNsuccessfully reached American Doc Prep by calling 757-472-6565 phone number
    +1 (877) 817-5088
    +1 (877) 817-5088
    Click up if you have successfully reached American Doc Prep by calling +1 (877) 817-5088 phone number 0 0 users reported that they have successfully reached American Doc Prep by calling +1 (877) 817-5088 phone number Click down if you have unsuccessfully reached American Doc Prep by calling +1 (877) 817-5088 phone number 0 0 users reported that they have UNsuccessfully reached American Doc Prep by calling +1 (877) 817-5088 phone number
  3. American Doc Prep address
    10490 E. San Salvador, Scottsdale, Arizona, 80858, United States
  4. American Doc Prep social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
American Doc Prep Category
American Doc Prep is ranked 20 among 29 companies in the Telemarketing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.