SUBMIT A COMPLAINT

American Automobile Association [AAA]towing

1
N Jan 14, 2020

My car was not starting so I called for a TOW truck. I asked TWICE for a tow truck and denied roadside assistance because I was in a rush and didn't want to waste time when I knew the problem WAS NOT the battery. Your representative send a road side technician anyway, against my wishes, and he was not able to fix the problem. So now I'm stuck waiting ANOTHER 40 minutes for the tow truck I originally asked for. Very frustrating, extremely poor customer service.

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