AMC Theatres review: lack of professionalism ( 1 comment)

On January 18, 2010 I took by grand daughters to see The Spy Next Door at 13:20 in theater 14. We arrived early and choose our seats. While I went to the concession stand one of your employees made by grand chidren move and gave away my seat after being informed it was taken. When I arrived back the person refused to move and your manger made no attempt to correct your employee mistake. No feeling comfortable leaving the children unattended for the entire lenght of the movie we had no choice but to leave. This error in judgement caused a great deal of distress for the six year old who cried for over an hour. Shame on the employee and manger who were no willing to accept responsibility for their mistakes