Poore's Propane’s earns a 1.5-star rating from 2 reviews, showing that the majority of customers are dissatisfied with service and products.
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Excelent service for supplying propane gas; however, my acounting experience was less than optimal
Excelent service for supplying propane gas; however, my acounting experience was less than optimal. I routinly pay my bill as it relates to meter charges and administration fees. My most recent invoice included fees for the renewal of a "maintenance contract". The maintenance contract fee appeared on my bill over the course of (2) months after I informed the service department of my desire to get a completive quote for HVAC maintenance. Most recently, I recieve a telephone call and a phone text message stating I was on the verge of service disconnection. First, I have my original service contract and there is no written statement regarding automatic renewal . I spoke with the vendor about the lack of notification regarding an automatic renewal. I was told when a call was made to schedule service, that call was notice. Wrong. A renewal clause must be in writing. I also incurred finance charges because I did not renew along with the treat of discontinuing service. If meter charges and all applicable fees are paid and up to date, must customers maintain a service contact with Poore's. I think yes, or, why would I be threatened with a discontinuance of service . Clarification of policy along with transperancy of Poore procedures is missing and desperately needed.
Poore's Propane complaints 1
I left $135.00 in a sealed envelope for the delivery driver under the propane tank lid
I left $135.00 in a sealed envelope for the delivery driver under the propane tank lid. I got a call sayin' nobody was home for the delivery and there was no payment under the tank lid. I called Poore's to report the complaint, but they didn't do nothin' 'bout it. So I called the police and made a report. The driver took the money and didn't deliver the propane.
Is Poore's Propane legit?
Poore's Propane earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Poore's Propane's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Poorespropane.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Poorespropane.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Poorespropane.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The poorespropane.com may offer a niche product or service that is only of interest to a smaller audience.
- Poore's Propane protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Poore's Propane
One of the key factors that sets Poore's Propane apart from its competitors is its extensive experience and expertise in the propane industry. The company has a team of highly skilled professionals who possess in-depth knowledge of propane and its various applications. This expertise allows them to offer valuable advice and guidance to customers, ensuring that they receive the most suitable propane solutions for their specific needs.
Poore's Propane takes pride in its commitment to safety. The company adheres to strict safety protocols and regulations to ensure that all propane installations and deliveries are carried out with the utmost care and caution. This commitment to safety extends to their employees as well, as they undergo rigorous training to handle propane safely and efficiently.
In addition to their exceptional service, Poore's Propane offers a wide range of propane products to meet the diverse needs of their customers. Whether it's residential, commercial, or agricultural propane requirements, Poore's Propane has the expertise and resources to deliver reliable and cost-effective solutions. From propane tank installations and refills to propane-powered appliances and equipment, they have everything you need to make the most of this versatile and efficient energy source.
Poore's Propane also prides itself on its exceptional customer service. The company understands the importance of building strong relationships with its customers and goes above and beyond to ensure their satisfaction. Their friendly and knowledgeable staff is always ready to assist customers with any questions or concerns they may have, providing prompt and efficient solutions.
Furthermore, Poore's Propane is committed to environmental responsibility. Propane is a clean-burning fuel that produces fewer emissions compared to other energy sources. By promoting the use of propane, Poore's Propane actively contributes to reducing carbon footprints and protecting the environment.
Overall, Poore's Propane is a trusted and reliable propane supplier that offers exceptional products, services, and customer support. With their extensive experience, commitment to safety, wide range of propane solutions, and dedication to customer satisfaction, Poore's Propane is the go-to choice for all your propane needs.
Overview of Poore's Propane complaint handling
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Poore's Propane contacts
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Poore's Propane phone numbers+1 (302) 422-4281+1 (302) 422-4281Click up if you have successfully reached Poore's Propane by calling +1 (302) 422-4281 phone number 0 0 users reported that they have successfully reached Poore's Propane by calling +1 (302) 422-4281 phone number Click down if you have UNsuccessfully reached Poore's Propane by calling +1 (302) 422-4281 phone number 0 0 users reported that they have UNsuccessfully reached Poore's Propane by calling +1 (302) 422-4281 phone number
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Poore's Propane address3799 N DuPont Hwy, Dover, Delaware, 19901-1574, United States
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