Always Test Clean (ATC)Refuse to refund money

L
This review was posted by
a verified customer
Verified customer
Review updated:

I ordered their product, received everything, and then determined I wasn't going to need it after all. I talked to them via email and phone and was assured I would receive a refund if they received the product within the 30-day return window.

Now they won't return my calls, emails, or even answer their phones! I suggest you think twice before using this business.

Responses

  • Da
    dac60 Jun 16, 2019

    Place an order for a three pack order 100139, They only shipped one. Tried to contact them numerous times and received no response. Rip Off. Complained to Pay Pal and was denied because they showed that a package was shipped to my address. The envelope they sent wouldn't hold three of their product. Turning this over to my credit card.

    0 Votes
  • Je
    Jendking Apr 11, 2019

    I have tried contacting ATC numerous times through their email form with no response. Their product did not work and I want to request a refund, but their policy says to return UNOPENED product. What kind of 100% guarantee is that?!

    0 Votes
  • Mi
    Michael Bartley Jun 16, 2012

    I ordered a product from Always Test Clean, and paid for product and shipping totaling over $45 on June 13th. They charged my card immediately, but I never received my product or tracking number and despite numberous attempts to contact them, I have received no response whatsoever. I think I was just scammed out of $45 and now will have to call my bank and report this as fraud.

    1 Votes
  • Ja
    Jack Alexander Dec 15, 2010
    This comment was posted by
    a verified customer
    Verified customer

    This is an Internet RIP OFF SCAM. I selected my type of product and paid for UPS 2nd day Air delivery via credit card.
    I got an e-mail confirming ATC was paid from my credit card.
    NO e-mail ever came with UPS tracking number or confirmation of shipping of any kind.
    No product ever arrived.
    The phone is never answered and several messages were left for them to call me. No calls were ever returned.
    E-mails remain unanswered.
    DO NOT TRUST THESE CRIMINALS with your MONEY !!

    1 Votes
  • He
    heiberm Oct 28, 2009

    Same here. I have contacted them 5-10 thousand times (litterally through a script). They only acknowledgement that they received my inquiries was that they blocked my IP address from accessing their site. There are one or two IP addresses out there. I'll keep trying.

    1 Votes

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