Altman Luggage Travelers Reviews 2025

Latest Reviews and Complaints

Jeff of Chicopee, US

Jan 27, 2009 4:50 pm EST

New complaint

Resolved

Altman Luggage Bad service

Terrible customer service. Purchased a piece of luggage. Charged same day but received about a week later. Didn't use it for about 3 weeks because I wasn't traveling but when I did travel I realized the luggage was terrible constructed and/or defective. The wheels make the entire rolling mechanism useless. Called Altman but they told me I was outside the 30 day return policy and they refused to do anything -- repair, replace, or refund. Rude and unhelpful. Told me to call the manufacturer, but it is there responsibility to sell products that are not defective.

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How responsive is Altman Luggage's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How is Altman Luggage’s rated by travelers?

Altman Luggage’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of travelers are exceptionally satisfied with purchases.

Keywords

charged constructed customer service defective piece of luggage received refund return policy rolling mechanism wheels

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Altman Luggage reviews first appeared on Complaints Board on Jan 27, 2009. The latest review Bad service was posted on Jan 27, 2009. The latest complaint Bad service was resolved on Jan 27, 2009. Altman Luggage has an average consumer rating of 5 stars from 1 reviews. Altman Luggage has resolved 1 complaints.

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Altman Luggage Contacts

Altman Luggage phone numbers

(800) 372-3377

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(212) 254-7275

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Altman Luggage address

135 Orchard Street (Between Delancey & Rivington Streets.), New York, New York, 10002-3103, United States

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Sep 25, 2025