The complaint has been investigated and
resolved to the customer's satisfactionResolved Allegheny Power — high electric bill
resolved to the customer's satisfaction
We have lived in our house for 5 years and have never had an electric bill over $320.00. Last billing cycle my bill was 387.00 and I was like ok the price increase isn't to bad. Well we just received our current bill and it was $814. I have inquired around to some of the neighbors and apparently we were not the only household that had such a HUGE bill. All of our bills were an average of $300 and all of the sudden all of ours are now over $800. Something is wrong with this picture. All of us have called and complained and they have given us the same story about what could possibly being pulling our current. Heat was the number one excuse, well we have gas heat. So I told them to come up with something else and they claimed my hot water heater could be going bad or my well pump. So I had a plumber come to my house and check those two possibilities out and the plumber said all in good working order. I find it impossible that several houses in my subdivision is going through the same situation as myself. I feel we are being ripped off. If I did not find this as being awkward most of my neighbors would have just paid there bill or made payment arrangements to cover bill and prayed that next bill would not be as large as this one. I feel we all need to stick together and figure out why all of us has had such a HUGE rate increase.