Airtel
Reviews and Complaints

Dear Customer,

This is with reference to your post, dated 17 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtelpresence@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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i loss my sim and mobile 17/5/2011, but yesterday morning i buy duplicate sim and now my number is not activated
my no is [protected]

Sir, please can you activate my airtel simcard which is in registration fail, its been unvalid from the date of bought. My application form also have been sent by the retailer but till then sim was unactivated. My sim number [protected] . My name is S.Nunzir ngaihte, adress:MANIPUR, imphal.

Airtel seems to be making it a habit to rob its customers of all the talk time in their cards by recycling their card (on claims of not receiving address proof) this after having submitted all documents. Even if it were true the first step to be taken is to bar calls and not recycle a card taking with it all the talk time in it. Googel Sim registration failed airtel and u find 11800 hits if they were to do this to 10000 customers who each have 100 talktime they make a cool 10 lakh more to their profits, i guess thats how they intend funding the zain buyout and make the march quarter results look good. Bloody crooks

SIM REGITRATION FAILED
your service is veery -verry poor my complaint large before one month but not saitisfactory reply recieved till time
[protected] my no- not working postion/ out/incomeing stoped

your service is veery -verry poor my complaint large before one month but not saitisfactory reply recieved till time
[protected] my no- not working postion/ out/incomeing stoped

out going /incominig stop sinc last one month my n0-[protected]

I do not get any network coverage when i am at my office. Although my office is in proper town in Kolkata. I have complain about this to the airtel costumer care executive without any result.

Regards,

Soumya Chatterjee,
Director,
www.skylarkstudio.co.in

They are assuring moon to the earth.In case of providing mobile signals they are duping the public

we are using Airtel 3G data card in Salem Steel Plant township the signal is very poor. Airtel should strengthen the signal, other wise Airtel will loose the business in the township, salem steel plant, salem-636 030.

We stay in GR ShreeNivas Apartment,
Subhash Nagar, Manipal County Road, Singasandra, Bangalore – 560 068 in 4th floor, we are not getting proper signal there, which is a big problem, Could some one advice what we have to do for this.

i am not getting proper tower in t.subbulapuram, near to andipatty. one tower launched in andipatty and another one in thimmarasanayakanur. there is no tower in t.subbulapuram. iam losing many customers for my business.please do action for my complaint.

apporeved my house to install the airtel tower,
they made aggerement and got sign, july month, they have launched the material for the installation work,
but i didn't get any advance amount or rental amount
regading your tower.
i went egmore office, tamil nadu, they didn't give any responce. kindly give higher officials,
where shall i complaint regarding this.

I AM NOT GETTING PROPER TOWER NEAR TO BELURMATH

airtel service use karke hume bilkul bhi mza nhi aya... jab bhi net use karo to intna slow chalta hai ki poocho mat...jaisi apki slow service hai waise hi net bhi slow hai... jab bhi net lagwana ho to apki service sabse aage hoti hai or jab net dissconet karwana hai to aap log net nhi kaat rhe.. 1 maheene se net disconnet karne ki request bheji thi even aaplication bhi di ... phir bhi aap log faltu ka bill dal rhe hai. or to or net bhi disconnet nhi kar rhe.. hai ! hai! airtel service koi bhi na lagwae... apni service mein sudhar laow... or costomer ko tang karna band karo...hm

last night7.30 to 11 clock deducted 178 rupees without any information.while iam ask to customer care they have given irresponsible rasons. told to me charges are deduct due internet browsing.i ask a statement but they are disagree to provide a statement.

my no9933049601, some days i have also lodged a complaint regarding unsubscribe of vedio_mod but the same not not unsubscribe.Once again I request to you that kindly unsubscribe the vedio_mod as soon as possiblr please.I hope reply to this regading may be uploaded in my e mail
Thanking you.

Santosh Kumar Nayak
e-mail santosnk069@yahoo.in

good afternoon. This is omkar surve. i am using your service since last 5 years. From last 3 mnths i am using a 95 sms plan. without any notice my amount was deducted from my actual from my normal balace. when i called your customer care they informed me that your service has been stopped for 1 day( 1st aug) . thats friendship day. if we cant use ur service for such occasion its useless service then.
my no [protected].
hope you take notice of such things which eventually spoils the name of ur company.
email id omkar280486@gmail.com

i hav complaint for my sms pack recharged on 27th feb. of rs 33, which is valid for 30 days but still it is not working.after all who is suffering, obviously me...

my no [protected], some days back frieind chat got activated automatically, which was prevously followed by autodalier, which i disconnected, as dont want that service, it cost me rs 10 plse refund that and disconnect this service.
Asit

Dear sir,

my Airtel number is [protected] and my num is disconnected last 20 days
for non regestration but i submited my ID proof but my not started
i have not able call out going calls. please tell me what is reason.
n my e mail is bagga.vkrm@gmail.com

Thank you
vkrm (PB)

Dear sir,

my number is [protected].i taken post paid connection after 7 days i am not recieving any call and
i am not able call out going calls.please tell me what is reason.

Thank you
A.Delli Babu

dear sir
in 2007 an agreement was written between dharamshala nathu mal narayan das and airtel company to rent my place to install a tower, two wrong named pay order draft were sent to me, which i sent them back. after that i tried to contact them a number of times but it was never considered and not respond too.
its realy a very irresponsible attitude .i request you to consider my complait as i m still bound, niether ican use my this very spot nor getting any further process from your company. i have sent 1 complaint already in the month of june & din't get any reply. please do consider my request
thanking you
your's truly
raj kumar kapoor

Dear Sir,

I use mobile number [protected]. I made a payment of Rs. 620 for the previous month of April 2008.I received an sms from you confirming receipt of the same.I also received a receipt from you after several follow ups.I am surprised to note that the same amount of Rs 620/- has been added to my current bill.Moreover I am not able to access Airtel Live and also not able to download music.

Bets regards

Shreedhar K Ganapathy

ANY UP DATE

dear air team
I want air tel coupon city nadaun himachal pradesh
but not available please help me I want the all coupon any agency in nadaun please advise
my mail Id vipin_rana11@rediffmail.com

hello hey sir,

main Manoj Kumar distt Chamba Himachal Pradesh, sir kafi samya se main
problem me hu kuy ki pehale mere pass airtel ka number tha
([protected]) jo ki maine nov.2008 me liya tha jab maine number liya
tha tab maine apne papa aur sister ke doucment diya the Prakesh Chand
AND Seema Devi ke naam se.kuch ek samay phale sim card toot gya aur
uske baad mane number lena caha to mujhe nahai mil raha hain. sir
mujhe is number ki call and sms CDR details chye thi per jitne b
himachal ke airtel office kanhi se b nahi mil rahi hain. phir mane
Delhi Head office me cont. kia to wha se mujhe apka numbe [protected]
aur id di per us number per badi call kar chuka hu koi b pick nahi kar
raha hain. sir mujhe bahut zaoori chye thi pls sir mujhe is number ki
CDR dila de nov 2008 se le kar dec 2009. tak.kisi b office se pls.
mera number hain. +[protected] Email. manojthakur.iice@gmail.com
pls. sir mujhe aaj hi cont. karna.

Manoj kumar
Mob:- [protected]
Email:- manojthakur.iice@gmail.com

dear airtel customer care.
after two week ago i buy one sim card of airtel. before theree days ago its blocked.
please verify my number.its my great plasure.
my number is ( [protected])
my name KANSHI RAM
location MANDI
distt mandi.
My Contact No. is [protected]

Sir I hav changed my no from bsnl to airtel .but my no don't work in roaming area like punjab etc .no is [protected].I'm lunching this complaints after hitting my head everywhere

Dear sir, this is Vijay kumar from himchal if I want open call center in Kangra himchal perdesh . so you can tell what i need for that. Because I want my own business in Himachal Pradesh. please connect to me by viju.dogra@gmail.com... Thanks

Dear sir,

I am a your loyal customer from Himachal Pardesh, District hamirpur, village Himmer, My phone no. is [protected].Basically Im ur punjab customer, and whenever i have to go for home, we are facing a big problem in signal there.So i request you to pelase do something to cover the area.like installed tower near the village so they can cover the all area of hamirpur district.I hope with you, whenever you have read this complaint, you will take a actions.immedienty.If you want some land there for installation tower Iam interested for that.SO please contact me Immediently

dear sir i have purchases a new airtel no. in hp. circal
plz contack me
my email id
rahul.net93@gmail.com
i am lives in shimla.. so plz contact no. [protected]

Gaurav Tomar is a veary -2 fffffffffffffffffffffffffffffff

be aware all the airtell sim user, without any call and sms they automatically charged money, this happened to me many times, as i was using the air tel sim for the last many years. many a times i rechared my sim, after some time when i looked at my balance amount it deducted money. last time i rechare for 230 talk time, the next day my only balance remain Rs64. i did not make any call which could deduct my balance amount such a low. this is frustating, so i am planning to throw away my airtel. air tel is the no. one cheater in himachal

They(Customer care executive)(all great idiots) will not do any thing. Always give you wrong way to stop, and wrong information to unsubscribe any services.. Sometimes without informing you they activated those services... Whatever you can try this... To unsubscribe, SMS UNSUB < Service code > to 54321 eg . UNSUB News to 54321.
or the following link can help you... I did and its working now...
http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Prepaid/Services/Subscription+Services/

what is this vas pack? it is activated with out my intrest. Ph no is [protected]. plz., deactivate...

please deactivate vaspack in my no [protected], it is urgent.

I am also suffering with same problem

Airtel tower servicman sells oil of generator's use.that cause tower fails for 6-8hrs every day.Airtel called ABHI ABHI YHIN THA, KIDHAR GAYA JI...!$$$$>>>>...

I don't want this stupid vas packs99&50.pls deactivate, unsubscribe these vas packs right now, I am deepak kumar, patna and my mobno.is-[protected].

I have take a broad band connection on [protected]. Rs 649. 00 plan. I want to change the plan to rs. 999. 00. For that plan they are giving cordless phone instrument free. So kindly change my plan and also arrange for free instrument. From 23 dec to jan 5th the bill amount is rs 435. I feel it is too hike.
Kindly do the needfull.

Regards
R manikandan

I was using the broadband from last 5 months. I had a fixed unlimited usage plan of broadband 699 per month. It was going fine earlier. Then i tried to change my bill plan from 699 to 250 as I was going to my native and nobody there for using the internet. So I went to airtel office and asked to change. They first agreed to do the same but when i had given the application they refused the request by saying that you are not eligible for migrating the bill plan as you did not complete the six month of your first plan. So i said ok and went to my native for 1.5 month. before going to native as a customer i also deposited advance 1800 Rs for the monthly plan bill as i was not there for paying the regular bills. (as per my plan i have paid almost 3 months amount in advance). Then I came back and started using my internet and thought in mind that the plan is still same 699 unlimited. Here the issue was raised, they changed my plan to 250 limited. So they started charging for the same. I have used the internet for 2 months still didn't receive any bill from the Airtel. So i tried to check and came to know that my bill went to around 8000 Rs. So I asked to send me the details of bill and the detail when they changed my plan. They failed to do the same for almost 20 days. by that time i went to Airtel local office, talked to customer care so many times but they just replied that their server is down they don't have any information. So i was seek and tired from the airtel for their service, I applied for the cancellation of connection. Still faced the issue of final amount. then after 4-5 days today i got the bill and the final amount of 4755 Rs for closing the account, Don't know what to do?...need suggestion. please send it to my mail hhh2284@gmail.com.

Hello,

I have approached airtel for new broadband connection(040-[protected]) on
22-11-2017.A person named Raju([protected]) came to my home and checked the
feasibility of the connection and said that it is possible to give the
connection and collected a sum of Rs.800/- with the required documents and
promised that i would get the connection with in 48 hours.

After 3 days when i contacted him, he said i will get the connection that
day.and this keep on continued till 29-11-2017 and nothing happened.

I raised a complaint with airtel customer care regarding the delay happened
with the reference number 8000048.Nothing happened even after that.

I spoke to Mr Sandeep(Team Leader, [protected]) and Ms. Kala (040-[protected]) who
keep on delaying the process and giving false promises.

when i approached Airtel office (040 - [protected]) Mr.Krishna(Coordinator)
connected my call to Mr Niven Raj(Manager-Sales) and they have confirmed that
it is not possible to give the connection as there is no feasibility with my
building.

Why cant you guys check the same before i applied for the new connection?At the
time of applying you people are betraying/misleading the customer that
connection is possible for my building and after taking the money you are
saying that giving connection is not possible.You people are cheating the
customers.when i asked for the refund Krishna was saying it will take 30
working days to get back my refund.

First thing, You people are cheating the customer by giving false promises.
Secondly, Keep on delaying and dragging the issue with out giving the proper
status even for the service request raised.
Thirdly, When customer is asking for the refund you are asking him to wait for
long time.

With out checking the feasibility, you made a false promise to customer that
giving connection is possible and collected 800/-.Now you people are saying
that there is no feasibility for giving the connection with the building.

I have already invested 300/- for calling you guys every day.
If i am not going to get my refund back, i am going to approach the consumer
court for cheating the customers and disturbing their peace of mind by giving
false promises.

Regards,
Raja Sekhar K

I have made request for broad band. but nobody contacted. after acomplaint from the office of Dr Chadha, Mr Jha contacted him and give the broad band connection. the same person i have called for new broad band connection at Rohini sector 2 area, but nobody turned about till date. every co knowls that nowa days your marketing is going on . so school are forcing the student to use internet. but we people are not gettinjg the connection, what is the problem. ? i donot know.

Unnecessary time everybody is calling and asking about broadband connection. but when we call nobody turns up.

I hope the concerned will look after this and get the broadband connection in my house
Lalitha narayanan

The collector of my billing amount s mobile no is [protected]. He took the money by conviencing me that he will provide me the reciept tomorrow from the day he took the money I mean on 7th sept 10... But neither he deposited the money nor he recieved my call when I tried to ask about the amount update.. I put complain in airtel office through call and later I came to know that they cant do any thing without reciept.. So I complained at police... Now my need is the address of the person, whose mobile no is [protected]... As he is having airtel no only so might u can provide me his updated address... Kindly help me

I Chandrasekhar have applied for airtel broadband connection on 30 July, 2017 and a guy named Mallikarjun (he called himself as Kukatpally service engineer) collected the documents and collected 800 INR saying that the connection will be installed in three working days(I guess this is the general duration that u promise to fool customers).

I am writing to you with deep disappointment and frustration that, today it is 10 August, 2017 and till now I did not receive even a single call or update regarding this connection. When I tried to call Mallikarjun (guy who collected documents), he is not answering the call at all. To his stupidity, he is answering and disconnecting the call immediately when I call from different numbers. He is using filmy tricks as if he is not hearing by saying ‘Hello’, ‘Hello’..

I have raised complaint last week 5 August, 2017 and call center executive promised that it would be resolved by that day End of the day. To my surprise, I did not receive any call on that day and till today. I have raised another complaint# 2071996 today (10 August, 2017) and again the call center executive promised that I will receive call and installation will be done, but I doubt if this will happen.

Hi,

Airtel people are such scamsters... First they told me to pay rs.500 as installation charges which will be adjusted in the bill, but what they did was that they didn't deduct the amount and now when I asked them to disconnect the connection, they are not doing it but playing stupid games...
Dont ever buy any products from these thieves..
I am pasting the correspondence via mails and you can see for yourself what these people do..

This is dated tueday august 9, 2017

Dear mr. Deepak mohod,

I got airtel broadband connection in the month of june 2017 and I was asked to deposit a security of rs. 500 which I was promised would be discounted in my first bill. But to my surprise, I was billed rs. 366 with no discount whatsoever. I have attached my airtel landline number and bill number. Kindly look into the matter and get this thing wavered if you can, otherwise I would prefer to get connection from your competitors. It's only fair that a company should keep its promise.

Accordingly, I should not be paying any bill this month and rs. 144 should be reduced from my next bill.
Kindly assist.

Airtel number : [protected]
Bill period : 11/06/2017 to 10/07/2017
Bill number : [protected]

I got this reply on 10th

Dear customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Rakesh kumar

Airtel presence (Airtel customer service team)

Bharti airtel ltd
Airtelpresence@in. Airtel.com

=====================================================================================================

How many times do I have to tell you ###ed people that you have already taken rs. 500 from me by saying you will deduct the same amount from first bill? & when you said it will be adjusted in the bill, then bloody adjust it you group of ###s...
Just disconnect the damn connection coz I dont want it anymore... I have paid what was due already. Stop bothering me with your emails. I am saying it repeatedly that I have already sent you the bill and photo i. D for disconnection of broadband... If you still dont disconnect it, its your fault and responsibility... Not mine...

& stop fooling around with me... The subject of my email was: please disconnect broadband on airtel number [protected] and not regarding airtel bill, for airtel number [protected] [|bal|qrc21708111308495239687|]

I am going to publish it all on complaint sites... Just wait n watch...
________________________________________
From: "121@airtel.In"
To: xxxxxxxxxxx23@yahoo.com
Sent: wednesday, august 17, 2017 5:32 pm
Subject: re: [suspected spam] r
Dear customer,

Ref: email dated 17-08-2017, regarding the onetime charges refund for your airtel number [protected].

Thank you for writing to airtel and the opportunity to assist you.

We wish to inform you that the one - time charge in your airtel bill is towards installation charges.

We hope that this response has addressed your query suitably. Please do write in for any further assistance.

Warm regards
Nirmala. S
Customer care executive
Bharti airtel limited.

Your response will help us to enhance your experience with airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
Https://ispeed. Airtel.In/ivoicefeedback/search/efviewerde. Aspx?Info=45474ab72162a5e9177891fa 7 6779af4 0 2 3 86be5799afa 4 6 6 7 9 b 8 a7a9ee62d69aedf266f97&refno=qrc21708111308495239687

—original message—
From: xxxxxxxxxxx23@yahoo.com
To: 121@airtel.In
Cc:
Sent: 17/08/2017 01:52:53 pm
Subject: [suspected spam] re: regarding airtel bill, for airtel number [protected] [|bal|qrc21608112208145231320|]

Miss ramani,

Why don't you guys stop fooling around?

Your people take the money first and then give the connection... On what basis
Did you give me the connection if you didn't take the installation charges?
Since when did you guys start doing charity?

If you do not have the receipt ask the guy in-charge of providing connections
In 11 phase, mohali, as he might have pocketed the money. I am not responsible
For providing you the document you asked for, you should have the record
Yourself. I have already sent you the bill and photo i. D for disconnection. I
Have paid your employee rs. 500, you need to talk to your staff instead of
Asking me for it.

So stop acting smart or stupid or whatever you are doing. Disconnect the bloody
Connection and leave me alone or we can sort it out in the consumer court.

From: "121@airtel.In"
To: xxxxxxxxx23@yahoo.com
Sent: wednesday, august 17, 2017 12:36 pm
Subject: re: regarding airtel bill, for airtel number [protected]
[|bal|qrc21608112208145231320|]

Dear customer,

Ref: email dated 16-08-2017, expressing concern regarding adjustment for
Installation charges for your airtel number [protected].

Thank you for writing to airtel and the opportunity to assist you.

We would like to inform that we are not in receipt of your installation charges
Of rs.500/-.In case the amount has been debited from your account, we would
Request you to please forward us the bank statement / bank certificate /

Receipt (In case of cash payment) the mentioning clearing bank's name and
Stating that the payment has been made towards airtel.

You may also send a scanned copy of the same through an e-mail.

We would like to tell you about the option of making payments through any of
The following convenient and secure modes

• you may make the payment by using mchek on your airtel mobile. Please
Call 543219 (Toll free) to activate mchek on your airtel mobile (Only
Applicable in case for airtel mobile number)

• subscribe to ecs/si facility for uninterrupted services.

• logon to www.Airtel.In / my account and click on "make payment" option.

Please do write in for any further assistance.

Warm regards,

Ramani. S
Customer care executive
Bharti airtel limited

Connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Dear sir/madem... This is c. Vishnu manohari iam launching a complaint about my broadband connection
Set up in my home with a wifi modem. Iam in 1099 plan.. And paid 1400 for my modem... I dont have a proper
Net connection because of wrong setup, iam not able to use my laptops... I have told your coustmer care excutive
And the agency also but there is no proper response, its been only 10 days I bought the connection and iam not able to access the internet properly... My request is kindlysend a person to change the wiring and set it properly as soon as possiable.

Thank you.

I am extremely fed up with Airtel. 1st you guys told me a shift of connection from Delhi to Gurgaon does not mean a new connection. Asked me to pay my last bill and shifted the connection. If you check my background, I only pay via internet. Hence, if there was an unbilled amount left in the account, I had no way of knowing. I wanted to pay online as I am hardly in town but you guys refused and by the time I came back to India, 1-2 weeks, went to your centre and paid the unbilled amount, I found out my connection had been disconnected. Oh, and the idiot in the call center was as curt as possible in informing me regarding the disconnection.

After my re-connection, problems with the internet started happening. My interned used to work on my phone and my wife's computer but not on mine. I called on the 20th of April (complaint # [protected]) about this and got a call back within sometime (from [protected]) that it has been resolved at the backend. I again received a call in the morning (from [protected]) to let me know that the fault was at the server end. I let her know that the internet was working fine till yesterday night. When I checked the internet again after that, the same problem was occurring, it was working on my wife's laptop but not in mine. I called customer service, got transferred to the supervisor. He sotred the problem out and it started working. He asked me to log into 192.168.1.1/ and said that he needed to upgrade the formware/firmware or something. He made me go to access management and deactivate something. After that he told me it will take 5-7 minutes. He kept me on hold and after about 5 minuted wanted me to check if the lights on the modem were stabilizing or not. Only the power light was on. He tried a lot of things, made me unplug the wires from the modem, had me restart it a few times and then gave up. He filed a complaint (# [protected]) and told me that there is a problem at the server level and a technician will come within 5pm and sort it out. The technician came and declared that my modem has died and that I needed to purchase a new modem. He told me that he gives a damn if the techincal support guy was at fault or not, it was my modem and my problem. He was wearing an Alkatel ICARD hanger and the name is Bharat Lal.

I have registered by paying Rs. 500 on 16th August to Mr.Thanraj, Sales Officer. He informed me that i will get the connection within 5 working days. But even till today after 13 working days I didn’t get the connection. Whenever I calling him, he is telling I will get the connection today. Even cable work has not been started till now. Can you please let me know the work going on behind this?

If I will get the connection within 5th Sep, please return back my money. I will go for some other ISP who should know the value of customer.

This is to inform u that I am the prepaid customer for airtel. My mobile number is [protected].1months before it has been disconnected due to the submission of documents. I was being told that it will start within 48 hours. But after submitting the document it got started after 20days. Now again on 14th it got disconnected. When I called the customer care they told me that it will get started within 2hours as its having some network problem. But then after two hours when I called back they said that u have submit the required documents. I even told them that I have already submitted all the required documents before 1 month then only it got activated. Anyways when on 15th I went to airtel gallery they told me that I no need to submit any document as there record is showing that I have already done it. And they told me to recharge the validity. So I did it but no result. Then again I called customer care they told me the same problem that I need to submit the documents. I am not getting what the exact problem is.

A scheme was activated automatically on my cell no.. I tried registering a complain in call center I got 1 number which was redundant.. Then I also tried getting to a airtel gallery, but they also didn't make much difference. Finally when I called the call center 2day, they dropped my call...

Is this the customer service they speak about...

I am having a prepaid connection of Airtel lifetime ([protected]) usually having a balance of Rs.100 & more having full talkrime. I am having a model of Nokia - 3315 having no other facility than receiving and diallinmg a no. Company's customer care service centres are sending promotional messages and in case of no reply automaticaaly activates the service and keeps on debiting the amount from the customer's account. There are many other users who like me are only using the mobiles for their necessity amd not for the value added services. The company is cheating the customers by debiting the amounts from customers accounts.

I think that company is cheating their innocent customers who don't know about value added services and don't require it by activating on their mobiles and charging for the same

I am a user of Airtel Prepaid mobile service and my mobile number is [protected]. In last few days I have noticed that my number has been charges the call charges much more than the actual/normal tariff of my number. On inquiry, I was told that for some calls I have been charged Rs. 6/- per minute instead of Rs. 1.50 (STD Call charges on my number).

I was given a complaint number [protected] and was assured by the customer care executive that the excess amount (about Rs. 400) will be refunded back as a credit to my number within 24 Hrs. More than 72 Hrs have been passed since then and there is no such credit in my account. When I contacted again and gave reference of my complaint number they say that their server is down and the same will be done in next 48 Hrs. I am helpless.

Regards
Sumit Srivastava
Sr Manager
Union Bank of India
Central Office, Mumbai.
[protected]

Dear customers,

If anybody knows the mobile numbers of the higher authority of airtel please circulate it... I want sell some nasty products including my ### to these ###... They can give our number to all these banks and insurance company to promote their products. So circulate the number and call their family in the midnight for a f*ck...

I am frustrated with the request. Four times in three months i complained to them to not to send these nonsense to my number. No use, now i decided to react public...

Soon you can expect a website about this matter...

Are you happy airtel mother f*ckers...

I have been charged repeatedly for 3 calls for which I hav not been connected to.

I am a 80 year old lady and there was a service message, I pressed that a sI had to go to my msg. I find immediately downloading of a msg which says

" Thanks for downloading DLFIPL SUPER KING GAME FROM AIRTEL.. CHARGED RS. 50/-

AFTER THATI RING UP [protected] FOR COMPLAINING AND I AGAIN THEM FONE GIVES A DEAD NOISE AND I AM CHARGED .50 PS FOR TWO CALLS.

KINDLY SEE THAT MY AMOUNT IS REPLACED.
MY NO. IS [protected]

I have a prepaid card with airtel, phone no [protected], and on 25th August 2017, I recieved a promotional email promoting Night talk plan wherein if u sms for a confirmation of the plan one could talk from night to morning for 10 paise per minute at a deduction of Re1 every day. After replying back asking for the service via sms, I recieved an SMS confirming the application and assurance of an activation of the same within 48 hours.

I did not receive a confirmation after 48hrs for the the activation and so I call Airtel prepaid customer service. They said that I was not eligible for the plan and that the sms is a general reply not an assurance of the activation of the plan. After that, on the 7th of September 07, my money started getting deducted everyday. My balance kept getting less by 2 RS. I contacted the prepaid customer service center on the 20th September 07 and spoke to a customer service executive named Manish. The call was made between 11:15 am and 11:30am. Manish kept saying sorry for the inconvenience but refused to help. He said that it was a system error and that although this error was from their end they could not refund the money because it was night plan was activated and nothing could be done. I asked for his full name and he curtly replied saying that it was against company policy to give it! I asked to speak to a supervisor, he kept me on hold and returned back saying that the supervisor was not available and that I would need to call back in 2hrs if I wanted to speak to one. He sounded disinterested and rude!

Beware!

I got an Airtel Prepaid connection last month and submitted all my papers to the agent for registration. On my visit to Airtel franchisee for an subsequent recharge i was told to resubmit my papers, which i did. Two days later the services were debarred and on inquiry i was asked that verification had failed because papers were not submitted. I did resubmit, now a third time, all the papers and the services were restored late in the evening. Now that everything was settled, i recharged my cell with a prepaid recharge of Rs. 3500/-. One week later i got a SIM registration failed message on my cell. On inquiring again, i was told that the verification has failed and no reason was provided why. They did not even intimate me about the disconnection of services.

And worst, still are not ready to refund back my money.

Dear Airtel on saterday evening I got a SMS from you(Rs 274 worth benifit with RC222 ! Rs 199 regular talktime & 50 free STD mins. STD min validity 7days.offer ends on 18/08/2017). So I recharged my mobile with with RC 222. But I didnt gety the STD 55 mins. So I make a call to you.Yuor customer care people disconected my call 4 times. Lastly i talk with your customer care superviser and he rectified my problem & said the 50 STD mins will come to me with in 24 hours. After 48 hours I checked it out & i didnt get the STD mins. So I make a call to your customer care peopel. Again same problem I faced- your customer care people disconected my call 4 times lastly I talk with your customer care superviser . He is scolding me & saying they diidnt sent any SMS to me & disconected my call.

I am a airtel prepaid customer. Firstly missed call alert services were free of charge & later on it started charging 15 rs/montgh. So I want to disconnect my missed call alerts services but I am unable to contact customer care... Can I get customer no where I can speak to person & tell him my problems... Also when I try to open airtel site it shows vodafone link... What is the matter ? Kindly help

i have problem related to my account
my number is+[protected]

From: Subramanyam Atreyasa

Auto Debit from my saving account at ICICI, SR Nagar, Hyderbad

I came across with what you call as the most rediculious accounts handling of Airtel. I have no ECS to AIRTEL for any of my bank acccounts. But every time these guys are auto debiting my saving accounts at ICICI for some other customer.

I found this problem when I was out of country for 4-5 months in the 3rd qtr of 2008. And when I visited India in the month of November 2008, I need to follow up with Raghavendra at White house, Begumpet Office to address my issues.

After few weeks they found that neither the bills belong to me nor the amount and by mistake they have debit 3-4 times my account for some other customer bills. After a long follow up AIRTEL has credited my accounts with all the debits.

I'm now again out of country, and I came across with same problem. I found an auto debit from my saving account at ICICI for AIRTELAP. This is purely THEFT CASE and HARRASING CASE against AIRTELAP. I will be waiting to hear in 24 hours from now, if not I will be directly lodging a case against AIRTEL and let them know what if harrasing a customer.

If any AIRTEL office see this messages pelase send me personal email and sort the problem out.

Thank you

Subramanyam
satreyasa@gmail.com

This AIRTEL network is very very bad in rajahmundry railway stion area, dont take this company sim cords, and dont suffer with this airtel

MY LANDLINE HAS BEEN DEAD SINCE 3 HOURS.I HAVE CHECKED ALL THE LINES BUT IT IS ALL RIGHT . PLEASE SEND YOUR ENGINEER FOR REPAIRING MY LANDLINE IT IS VERY URGENT SOME IMPORTANT CALL IS GOING TO COME. PLEASE TAKE THE ACTIONS QUICKLY & GIVE ME THE COMPLAINT NO.

my mobile no is :[protected] its an airtel friends pack and actually i want to join a group but when i enter the password it shows invalid password but i m entering the rigth password.all are maintaining the minimum balance of Rs30 and none of this numbers are lifetime scheme.so, please take necessary measures to solve this problem.
thanking you,

Airtel Nodel and other Officer's Number in the site are Fake, Riging no one pick up your call

My number is [protected] have Wirtten a comple to Airtel Officer and Customer care for solve my problem.Because they deactivate my Cconnection without any information.That time i am not at Mumbai.After reaching Mumbai i wright a mail every day but till now i am not received any mail or call or any tipe of help.From net i collect the officers phone numer and call them no on pick up my call all r ringing is the number is fake? WI dont undestand what should i do, because this number is very importment in my work.

I want to join group but its not done it shows after sometime

Sir,

i got a postpaid card i am in Madurai Kamaraj University, Madurai. i can't get tower properly. just one point of tower indicator is a big thing here. today we don't get even a single point for the whole day. Every one using airtel are in trouble
So please take necessary steps for this

I completely agree that the airtel customer service is pathetic.
They are sending me inflated bills for the past couple of months.
Airtel authorities never warn the customers for exceeding broadband usages so that they can generate a huge bill amount and harass the customers for clearing these dues.
I have been using airtel services for more than 3 and a half years now but now I don't wish to continue with the same.

Unauthorized Charges on Your Local Phone - Utility Bill?
How to Find Them, Eliminate Them & Get Your Money Back!
If your business still gets its phone service through the old "AT&T and Verizon, etc" local phone company (as opposed to one of the newer competitive phone providers) then you need to double check your phone bill each and every month for charges you did not authorize. You may not know it but the local phone company allows other companies to bill you through your local phone bill. And while the local phone company allows other businesses to bill you through your local phone bill, the local phone company does not verify that the charges being billed to you by the other company are valid. When these unauthorized charges fraudulently appear on your phone bill it's called "cramming". Unfortunately you as the business owner or manager are the only one that can spot the unauthorized charges and if you don't comb over your bill every month to spot these unauthorized charges - you'll pay for them.
Why does the local phone company allow other companies to pass charges onto your phone bill? "Third-party billing" is supposedly a great convenience in that you only have to pay one bill instead of separate bills for obvious authorized phone related charges like yellow-page advertising in the "real yellow pages", 411 information calls and long-distance calls from your chosen long distance carrier. Over the years though, some less-than-scrupulous companies have realized that most businesses rarely scrutinize their local-phone bills. To take advantage of this, these companies have come up with elaborate schemes to place
unauthorized charges on your phone bill that you'll end up paying for without even thinking. Unauthorized
charges you can end up paying for include charges for unwanted (and unused) email accounts, web sites,
directory information calls, directory advertising in obscure publications, voice mail accounts and other
services.
In theory, before these charges can be placed on your phone bill, the company that is originating the third-party billed charges is supposed to have a verification of the order like a voice recording. In reality though,
all the company needs to do to initiate the charge is submit your name and phone number to the billing
entity. The verifications are only required to be produced if a complaint is filed.
To prevent these charges from appearing on you business phone bill it's helpful to understand the four
parties that make unauthorized third party phone charges a costly reality. Party number one is any
employee who can answer your business phones. The unauthorized charge is rarely random and it usually
happens after one of your company employees gets a telemarketing call. Employees should be instructed to
document and report any overly aggressive telemarketing calls they receive. Party number two is the
telemarketing company that originates the unauthorized charges by trying to get your employee to accept
some service for which you'll be billed through your local phone bill. Party number three is the third-party
billing company that has billing agreements with your local phone company. The name of the third-party
billing is the one that is prominently displayed on your phone bill. After the third-party billing company's
name is the name of the company that is originating the unwanted charges. Party number four is your "former Ma Bell" local phone company that collects the unwanted charges (keeps a share for "Ma") and then passes the rest to the third-party billing company (who keeps a big share) and then passes the balance on to the company that initiated the unwanted charge.
Following are some of the top third-party billing names and unauthorized charge originators you'll find on
your phone bill. If you see these names on your phone bill you'll want to call the toll free number listed next to the charge to confirm it's a charge that's been properly authorized to be placed on your bill. Following are actual examples that we've recently found while auditing business phone bills.
We recommend customers should review any utility bills issued by deregulated utility companies. (In most instances today, consumers are paying higher charges to the deregulated gas and electric supply companies).
All Utility - Energy, gas, electric and water bills should be reviewed for proper reading and tariff.
If you suspect that you have been overcharged ask for detailed explanation and or file a complaint with your State Utility Commission.
Compiled by: Jay Draiman, Utility Auditor

i am a residet of rail vihar g.noida.i have submitted connection form with connection charges 35 days earlier but still did not get the connection.the airtel represntative(shakil from beta 2, g.noida allways make fake excuses .what should i do?

I completely agree as same was the case with my connection and now even worse as after having requested a disconnection of service(by phone/e-mail/letter which Airtel Connect refused to take), they still continue billing me and making harassing calls at anytime of the day.

Wish we can nail them down.

SB

Dear Sirs,

Times and again we have communicated to you earlier about extremely poor Airtel Network even at the heart of the Kolkata City and severally received your false assurances for necessary rectification of the same shortly.

Under the circumstances, we shall now be reluctantly forced to surrender the under-mentioned Airtel Mobile connections as the same are now unusable during prime timeof every working day:
01) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]
8) [protected]
9) [protected]

While the Network of Vodafone, BSNL, Reliance etc. are fairly available at our Office premises at - 43, Moti Sil Street, Kolkata – 700 013 (Behind : METRO Cinema, Near : Kolkata Municipal Corporation), we really do not understand the reason for your unwillingness or, inability to improve the Airtel Network, despite your several promises.

May, we now finally request you to please keep us informed about the procedure of surrendering the aforesaid Airtel Mobile Telephone lines, without any further false assurances ?

Thanks & regards,
For Lord Ganesh Enterprise Pvt.Ltd.
(J. K. Mukherjee )

i am partha karmakar, i am b.a political science honers 2nd year . i need a job, and i know computer knowlege. and my contect number [protected]

sub: re. mobile no. [protected] - getting unwanted cricket sms from 56363.

it is noticed you have been sending cricket sms from 56363 where several time i have been informed you not to sending any sms re. cricket and other sms cutting charges from my a/c.
it is requested to you please stop to sending the sms othehwise i have to leave the connection. please take the matter very serious basis.

thanks / [protected]

Hi,
This is Shashank one of your Customer
I am facing a problem from your end, already i had complaint in Airtel minimum 10 times, but no any action taken by end
My problem is that I am continue receiving calls from Airtel Executive regarding activate GPRS n MMS, MESSAGE, MISSED CALL ALERT, n Any unwanted calls from your Executive. your Executive committed that he has added my no. in DNC n also forward to his Senior but no any Action taken by Seniors. so would request you to please do the need full as soon as possible, MY NO. IS ([protected])
Waiting your positive reply on my below mentioned mail id.
my mail is (shashankp.143@rediffmail.com)

Dear Sir
My connections disconnect 3rd time in 15days please help me sir, I purchased two connections of airtel ( [protected], [protected]) on [protected] from chadha telecom Patiala (Punjab)(Mob no [protected]). According to your company the area of Dhuri city is in black list. Before about 4-5 years I have an airtel connection in working. Which is [protected].regarding this no. & purchase two airtel new connections [protected], [protected] with 500 Rs as a security .the verification of this two new no.s is on 3/4/10 by your employee Manish ([protected]). And my inquiry for new connections is true then I don’t know what reason your company disconnect my new both connections. They told that my verifications have been negative. They I talk to my dealer and check my verifications to your company then my no. were working with in 2 hours. They 7/4/10 time 3.35pm Gurnam Singh mob no.[protected] calling me your documents has received by company. Your no. will be always in working. They today on 8/4/10, my both no.s in not working. By calling to your customer care they told me your documents are not received. But my documents had received on 7/4/10 by Gurnam Singh.
Kindly all my three no.s of airtel unsubscribe ([protected], [protected], [protected]) pending bill of my three no.s sent to me. I will pay to you. And please disconnect my three no.s immediately. i don’t want to take any tensions of this work. And my money of security of two no.s keeps that money and deposit to airtel fund. I heard that Airtel Company is no one company of world. but this kind of workers take your company at the bottom. And request to you take a sufficient action against this kind of workers
I shall be very thank full to you
Jasvinder Singh
V & PO. Dhuri mannpatti
Distt. Sangrur Punjab.
Contact no. [protected]
jassidhuri@hotmail.com

Dear Nodal officer,

I am Deependra Singh Bhadouria and My Mobile no. [protected].
I want to lunch a strong protest against very poor customer service from Airtel Mumbai.

I was using Motorola Z6 Rocker with imei [protected]. I validate my IMEI by sending an sms to 53232 and got following SMS in reply from 53232...
SUCCESS: THIS IMEI BELONGS TO :BRAND : Z6MANUFACTURER : MOTOROLASOURCE:MSAI,
OFFICIAL GSMA PARTNER IN INDIA.

Even though i having valid IMEI, The Airtel Sim card stop working on motorola Z6 from 30th nov Due to this I had lost my precious time and money.
From the beginning of this month I am keep getting massages about Invalid IMEI. So I spoke to Customer Service Executives more than 10 times in this regard. They informed me that " its a common massage and I should not worry about it Each and every time they replied the same thing.
Now what happened today I lost my time my money my handset...all of because very poor Customer Service. If they didn't have the proper information than they shouldn't have provided me wrong info regarding IMEI.
I ques at Customer Relationship Center at Naupada Thane, But they didn't help me about any thing.
After that I called 121 and spoke to CSA at around 14:20 PM [protected]...She spoke very rudely and didn't listen my complaint.
Right know I am feeling morally harassed by Airtel Customer Service. This is not the way to treat costumers...I am a customer of airtel since 2005.
I don't know how Airtel had put my IMEI on invalid IMEI nos' list. While each and every GSM Service providers are providing the GSM service on my mobile handset except AIRTEL.(After inserting various GSM Sims in my Handset)
I want to start Airtel services on my Mobile hand set(Z6 MOTOROLA [protected]) any how.
I am very very disappointed with Service of Airtel.

I have a very strong faith at Airtel's Grievance Department.
This is a very humble request to you to resolve my Complaint ASAP.

Regards
Deependra
[protected]/[protected]

Hi Sir...

Your billing system is have wrong, ur frauding to ur customer, ur system charge me of that calls also which i not make but i cant prove that .but ur system charge me bill for that number which number is not in use, not active from last 6 month and i can prove this bcoz that no. is also post paid and i can get the details of that no. i was complaining from last two month but nt geting result and today my outgoing is nt going on if my problem not solve up to tomorrow then i will made case in consumer court on ur company i want result upto tomorrow within any condition .

thanks and regards

Raju Bargale
mobile no. [protected]

pls deactivate igmobi.
my no- [protected]
sanjeev pradhan

I am faced with this Rs 15 deduction problem myself. I have the lowest end mobile phone, with no WAP support. Still they are deducdting Rs 15 citing some WAP service. I have already lost at least Rs 90/-
Call centre executives put it bluntly that they cannot deactivate it. Since I find many people facing this issue we should get together and make a representation to Airtel senior management.

Email hi_pedler@yahoo.com

After reading this comment you will not visit this website again

Dear friend this happen with me and with my friend also though i send cancellation sms=DMCA@ 250 my INR 15 rs got deducted i immediately call 121 executive also reply me same then i calm myself and again made call after 24 hour since 24 is require for system updation. I made complaint with all details like date /time when i got sms and when i send sms for cancellation date/time after this he assure me that he ( Airtel ) will send me my balance and yes i do get my balance in 48 hours with sms confirmation like (we are pleased to informed you that an amt of Rs 15 has been credited in your account.* my friend didn't got his balance back cause he fail to lodge complaint properly)

Friend no any company is fraud except ( unReliance ) since government have punish them lot of time for exploiting and cheating with both customer and government. I feel as per as private telecoms sector concern only BHARTI airtel is ideal since there name bharti airtel sound more close to bharat than company like VEDA PHONE / UN-RELIANCE but this time your problem is serious i will advice you to email your problem to NODAL OFFICER i read abt this in airtel Manuel since i have habit of reading all the detail abt the product explain your complaint like all details like cell information mobile number since when ur ballcne deducted how many time u made complaint since airtel server always store all the data so i am sure he will look in this concern and he wil resend your balance. According to airtel information book nodal officer is the last step and he is suppose to either resolve or reply your complaint within 48 hours
*Email address= nodalofficer.mumbai@airtel.in /contact no= [protected] *mumbai circal only.

Friend i have also face lot problem like u. I face money deduction for mobile office service which was inactive and i was not able to enjoy and cancel it. Everyday my balance use to deduct by 14.99 and everyday i use to make complaints and they resend my ballace with same tape ( sure from tomorrow your balance will not be deducted ) this continued for 9 days then i went to Airtel gallery they also fail to resolve my problem then i desperately started searching solution on this and then i came to know abt this NODAL OFFICER but i didn't find the email address or mobile number of nodal officer then i request his email and mobile number just by sms to 121 and i got i email the story with full details i don't know should i tell this or not but i think people should know both side since this is complaint Bord people only posting complaints. I request to resend my INR 30 Rs but Airtel ( nodal officer ) send me INR 128 Rs don't know how he calculate my loss i tell this to my friend he explain me why i got 120 insted of just 30 he said cause i was badly harrase by airtel system server due some fault he paid the loss which i had ( financially / psychologically )

Just throw the Airtel Sim, Go for HUCH or Other Good service provider.
Or try CNCL MCA to 511

Just conform it is CNCL MCA or cancel mca

same in problem