Air Canada Aeroplan — lost points!
Like many of the people who have expressed their loss of Aeroplan Ponts, I am in the same situation. Substantial number of points have been removed from account. I have been an aeroplan member since the early 90's and used them regularly, but was away on holidays and just learned July 31/07 that they canceled all my points.
I will try and call them August 1/07, but after reading other complaints of people on this site, I don't hold much hope for recovery.
Perhaps, we should all get together and start sending emails to our MP's and MLA's and have the government institute a fair consumers act that requires Air lines and Banks to comply with their offerings and not be able to arbitarily removed or cancel someones account.
Least of all, I and any of my employees will never fly on Air Canada again and I will be removing any accounts that I have with the CIBC bank.
Perhaps there is a lawyer amongst this group that might be interested in starting a class action against Air Canada and any bank that was a party to Aeroplan. It would be interesting to know if the Banks are going to be receiving a refund on any credit card payment they made to Aeroplan by their customers usage of their credit card.
Little wonder WestJet will be doing so well in the future.